What made the experience great was the staff. Hey they sell wood at reasonable prices, but the staff are a breathe of fresh air. I have never dealt with staff this helpful at any company in this count... See more
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See what reviewers are saying
online ordering is very straightforward. Recently I've ordered for both delivery and click and collect. Both options work well with email or telephone updates. Delivery driver was first class. People... See more
Brilliant Old School customer service: a few calls to clarify and update order and advise delivery day and time. Just what the world is missing today. Stephen, the driver was so attentive, and organis... See more
I like this company and have bought fencing for gardens in holiday lets, fencing for livestock and corrugated roof sheets for sheds delivered quickly from this company. I would definitely use again. T... See more
Company details
- Fence Supply Shop
- Fence contractor
- Landscaping Supply Shop
- Railway Sleepers Supplier
- Roofing Supply Shop
- Timber merchant
Written by the company
James Smith Fencing is a well-established, family run, fencing supplier and contractor that has been in business for over 70 years. We provide for your Fencing, Cladding, Roofing and Matting requirements and have a large stock of these items in our yards. We also do bespoke box profile tin, garden gates and IAE galvanised products, plus much more.
Contact info
Lynnbank, DG6 4LU, Tongland, United Kingdom
- 01557 330616
- website@jsfltd.co.uk
- jamessmithfencing.co.uk
4.9
Excellent
151 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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18" 2" x 2" treated stakes
The 2" x 2" treated stakes were just what I needed. Great price, fast delivery and excellent communication. Perfect.
27 September 2023
Unprompted review
Great Service - collect if you can
They have very good prices (the best I could find for what I wanted) but the delivery costs are very expensive.
18 September 2023
First class prompt service
12 September 2023
Order came without delay
Order came without delay. Had previous orders from JSF and great service.
10 September 2023
Excellent support in tracking order…
Excellent support in tracking order when the courier delayed the delivery.
5 September 2023
Picked up online order very quickly
Picked up online order very quickly. I was helped to load my car by a member of staff.
4 September 2023
Out of stock items can cause a loop
Used the website and ordered online, one minor issue I was trying to order an out of stock item, there was no message saying it was out of stock the system just wouldn’t put the item in to my basket. Quick phone call sorted it and received the rest of the order timeously
21 August 2023
Great family run local business who go…
Great family run local business who go the extra mile for it's customers.
17 August 2023
As a Building company we rely on…
As a Building company we rely on trusted suppliers like James Smith Fencing Ltd who offer a reliable fast delivery service and always go above and beyond to assist customers with any order.
Would purchase from them anytime. Thanks again.
15 August 2023
Spot on customer service!!
Jon kept me updated with a potential issue with the pickup lorry from the courier and informed me that the order maybe a day later than advertised.
Not an issue as these things happen, however, turns out the van managed to get to them and delivery is on time.
Perfect customer service from Jon, they did not have to inform me, and most companies would not have.
I felt Jon went out of his way to message me, and I really appreciate that level of customer service.
We are a village cricket club, so won't need much from this company, however if there is a call for it, I would not hesitate to order again if the need was there.
23 August 2023
Unprompted review
Prompt service
Website easy to use and place order. Delivery on time - driver helpful.
Product seems good quality
13 August 2023
Easy to use web site good prices
Easy to use web site good prices fast delivery and pleasant driver and office staff will definitely use again
5 August 2023
Excellent Company very helpful and…
Excellent Company very helpful and knowledgeable staff
3 August 2023
Competitive prices & delivery
17 July 2023
Great local business
Man in store very helpful, and delivery driver was exceptional, nothing a bother, asked where we were starting the fence and drove right down the field with the order so we didn’t have to carry anything.
Top team at JSF I wouldn’t go anywhere else
Keep it local !!
11 July 2023
Good company great prices
11 July 2023
I paid £38.11 for next day delivery on…
I paid £38.11 for next day delivery on a 4kg package that didn’t arrive for 5 days
27 June 2023
Reply from James Smith Fencing Ltd
Hi Richard,
Thank you for the review and again, apologies for the delay in delivery of your items. Your order was collected by our courier the day that you ordered. But, given your area, the 'next day' service was delayed by a day. On the tacking system it states that they tried to deliver this to you on the Friday (2 days after collection) but 'the customer was not there or business closed'. So they redelivered on the Monday - the next working day. But as this should have been with you much sooner, we have issued a credit of £24.00 out of goodwill. Again, apologies for any inconveniences.
Great service
24 June 2023
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