Japanese Melody Reviews 

155
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, often noting their beauty and unique designs. Many people highlight the efficient delivery service, with items arriving quickly and well-packaged, adding to a premium feel. Reviewers also commend the excellent customer support, which is responsive and helpful. However, some customers noted product discrepancies, like items not matching online pictures, appearing dull, or having concerns about material authenticity or discoloration. A few people also experienced shipping difficulties, including delays, lack of updates, or receiving an incorrect item or size.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the beautiful design and high quality of... See more

Quality

Customers had positive experiences with quality, frequently describing products as beautiful, well-made, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick shipping and timely... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and fast... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, great, and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bracelet is wonderful quality … above expectations. Only thing I would do differently is I would order a special engraving on the gift box. Box is great but the word I chose “love” was on a small lit... See more

Rated 5 out of 5 stars

Staff was extremely helpful, responsive to my exchange requests and kept me updated on production timelines. I was skeptical because I had not heard of the company before but working with Akira change... See more

Rated 5 out of 5 stars

I recently purchased an opal and koa wood ring, and I couldn’t be happier with it. The craftsmanship is outstanding. Ring arrived in a nice wooden box, with certificate of craft and matching bracelet,... See more

Company replied

Rated 5 out of 5 stars

Bought this for a gift for my Husband and it’s a hit. The bracelet is a great price and great quality. I decided on the (L) size (which is for a little larger than average guy) and I’m glad I did as H... See more

Company replied


Company details

  1. Jewellery manufacturer

Written by the company

Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

155 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(155)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stunning

The bracelet was stunning and very clearly hand crafted. The recipient was thrilled with the gift!

8 October 2025
Rated 5 out of 5 stars

Fantastic

Quick delivery and excellent customer support. The ring is absolutely beautiful. Mine came in a broken ring box, so emailed customer support and they had a new box delivered in 3 days. Highly recommend!!!

3 September 2025
Rated 5 out of 5 stars

The two rings are absolutely stunning

The two rings are absolutely stunning! The fit is perfect for the both of us. A little slow on the shipping, however they did come all the way in Pa and I’m in Az.. so I understand. I’m very satisfied!

15 August 2025
Unprompted review
Rated 4 out of 5 stars

Thank you!

Gave 4 stars because the ring sent wasn't not the ring ordered. But he still loved it. Thank you for the quick shipping and quality!

22 July 2025
Rated 5 out of 5 stars

Wonderful ring

Wonderful ring. I really love it.
My only suggestion is to put the wooden ring container inside a slightly larger cardboard box. The ring fell out of the wooden container and was loose inside the plastic bag, which could have been damaged.

17 June 2025
Rated 5 out of 5 stars

Their products are beautiful

Their products are beautiful! You won’t regret ordering from them. I returned the men’s bracelet only to get the proper size. The staff are wonderful in taking care of the customers. The shipping is fast. I highly recommend them and will be returning to buy more of their products.

12 June 2025

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