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JAYLEY Reviews 1,777

•
TrustScore 4 out of 5

4.0

Fashion designer
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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their exceptional quality, luxurious fabrics, and unique, stylish designs. Many people are thrilled with the vibrant colors and the overall feel of the items, often noting that they exceed expectations and are even better than pictured online. The packaging is frequently highlighted as a positive aspect, with items arriving carefully wrapped and not squashed. However, some customers experienced issues with delivery services, including delayed shipments and inaccurate tracking information. A few other people also felt that the refund process was problematic, with delays in receiving their money back even after items were returned and signed for. There were also occasional reports of incorrect items being sent or issues with product sizing.

What people talk about most

Product

Clients share positive opinions on product quality and style. Many reviewers praise the fabulous quality,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the fabulous quality, great styles,... See more

Delivery service

Users describe ambiguous interactions with delivery services. Many customers praise the quick and efficient... See more

Order

Reviewers mention ambiguous feedback about order. Many customers express satisfaction, stating they would... See more

Refund

Customers consistently note negative experiences with refunds. Many reviewers report significant delays, with... See more

Based on these reviews

Rated 4 out of 5 stars

Lovely coat and great quality and colours. My only problem is the delivery that took longer than anticipated and the tracking info never worked so Evri constantly said awaiting your parcel. It was di... See more

Rated 4 out of 5 stars

I love the designs but even the small size is a little big. I’ll probably have to move the fastenings and change them for something bigger.

Rated 5 out of 5 stars

I enjoy browsing the Jayley.com shopping site very much. The colours of the clothing are wonderful. Perhaps, just up my street- I’m an artist, and I love colour! The faux furs are lovely and warm t... See more

Rated 5 out of 5 stars

I actually can't believe how gorgeous the quality of these clothes is, considering how incredibly reasonable the pricing is, with the discount codes and the outlet. I have loved every item of Jayley c... See more

Company details

  1. #31 of 40 best companies in Fashion designer
  2. #485 of 627 best companies in Clothing Shop

Written by the company

Luxury Women's Fashion Brand

Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good service

Good service, unfortunately the beautiful items I ordered were one size which wasn’t big enough for a size 14
I have returned and am waiting for a refund

13 March 2024
Rated 5 out of 5 stars

So stylish!

I loved the clothes - a beautiful cape & a fur edged wrap reduced by 70% - arrived quickly & nicely packaged in a box individually wrapped in yellow tissue paper with a pink ribbon - very happy & will definitely be purchasing from Jayley in the future

10 March 2024
Rated 5 out of 5 stars

10STARS

Excellent service and very professional. Products are of excellent quality and very good value for money. Very pleased all round.

8 March 2024
Rated 5 out of 5 stars

Delivery was fantastic

Delivery was fantastic
Quality of clothing was fantastic
Would definitely recommend this company
Iv bought a couple items now and am super pleased 😊

20 February 2024
Rated 5 out of 5 stars

Great service all round

Quick deliveries.
Great quality product with excellent finishing.
Simple and speedy return and refund for unwanted article.

28 February 2024

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