I needed a new replacement dishwasher for my holiday let urgently. Postles arranged for speedy delivery and installation of a new dishwasher ,they took care of everything .Their service was professi... See more
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After I ordered & paid I realised the wine fridge could not be lowered enough to fit under my worktop, so asked to cancel. Nicki went above & beyond to immediately check with the manufacturer that it... See more
Company replied
Thanks to Clive in North Walsham showroom for answering all our questions regarding colour match for our Bosch fridge / freezer when wanting to match a dishwasher and washing nothing was too m... See more
Company replied
Problem with Insurance Claim on Samsung Side by Side Fridge Freezer purchased August 2021 Warranty Policy held with RetraCare....who were very poor with provision of Service/Support. In fact D... See more
Company replied
Company details
- #39 of 193 best companies in Electronics store
Written by the company
Your local electrical Superhero in Norfolk for Sales, Spares and Service. Shop top brands Bosch, SMEG, Panasonic, Samsung, AEG, Neff online or on your High Street in Aylsham, North Walsham and Sheringham.
Contact info
United Kingdom
- 01263 733145
- sales@jbpostle.com
- jbpostle.com
4.9
Excellent
532 reviews
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Excellent service
Excellent service. Rang to say I had a problem with my Satellite signal and within the hour they had been out, sussed out the problem straight off, replaced the LNB and fixed it. The chap was actually on his way home, but what a professional, traditional, local service this was. What more could you possibly want....
12 July 2022
Unprompted review
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated by the team.
John was delighted with your feedback and very appreciative of the time you took out of your day to review our service.
We are all here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent service from jb postle
Excellent service from jb postle. They are very prompt at contacting & stick to their delivery times. I had a washing machine installed & the old machine removed. They know exactly what they are doing & are very efficient. It's really nice to use a company that have trained professionals. Would highly recommend them.
5 July 2022
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated by the team.
All the team will be absolutely delighted with your feedback as all the team do their very best to help their customers.
We are all here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent Company
Contact with JB Postle was excellent, they could not have done more to ensure my purchase was smooth.
However I have given four stars only because their courier Yodel took one week to get my package from Norfolk to Surrey, which, in these days of fast Amazon deliveries seems on the tardy side.
This should not reflect on JB Postle's service except perhaps their choice of courier might need to be reviewed.
1 July 2022
Reply from JB Postle
Thank you for your 4 star review it is very much appreciated by the team.
We very much appreciate your feedback and I do believe Yodel Direct had a Cyber Attack during your parcel despatch which definitely affected the time of delivery to you.
We will certainly take you comments onboard.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated by the team.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Superb Service from all at Aylsham…
Superb Service from all at Aylsham branch from ordering via phone call so helpful understanding and communication to delivery and fitting Thank you all so much will definitely use your services again and I highly recommend
18 June 2022
Unprompted review
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated by the team.
Aylsham store will be delighted with your feedback as all the team do their very best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Impressed
Quick, efficient and friendly. I needed a fridge urgently as mine had broken and they squeezed my delivery in. Couldn't ask for better. Will be using them again.
16 June 2022
Unprompted review
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
We always try to deliver as fast as we can. The whole team will be delighted with your review as they always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Ordered a travel kettle late afternoon…
Ordered a travel kettle late afternoon and it was delivered , free, the next day by one of the staff on her way home . Price was the same as a national chain who said it was available in-store 21 miles away but couldn't be ordered on line.
We have used Postles before for big appliances such as TV and freezers. Staff always provide good clear advice about the products and the service is excellent .
It pays to shop local in so many ways !
12 June 2022
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
We always try to be competitive on price and will always deliver as fast as we can. The whole team will be delighted with your review as they always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
We are so pleased your friend is thrilled with her new radio.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
We try to be price competitive and then deliver and install as fast as we can. The team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Not helpful at all
25 May 2022
Reply from JB Postle
We are sorry that you felt we were not helpful and have only given us a 1 star. You will see from all of our other reviews that we pride ourselves in being extremely helpful at all times. You are located in Nigeria and wanted a courier to collect from us in Norfolk. UK and I am afraid this is something that we just cannot offer you without proof of ID or proof of payment card.
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
I am a returning customer as service is…
I am a returning customer as service is always first class on choice locally and rapid delivery when required.
24 May 2022
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
We try to deliver as fast as we can and the team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
We received fantastic service from JB Postle in North Walsham.
We received fantastic service from every member of staff we encountered. They offered advice, sent a Gas Fitter to do a site visit and ordered and coordinated the delivery, fitting and disposal of a range oven. They were also very competitive on price. I will definitely use this company again for any white good purchases. I can not recommend them highly enough. Thank you.
16 April 2022
Unprompted review
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
We try to deliver as fast as we can and the team will always do their best to help their customers with installation and disposal.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Postle's had the machine I wanted and…
Postle's had the machine I wanted and delivered it promptly when they said they would. There was a small hiccup initially when I didn't get contacted about delivery, but when I called everything was put right at once.
7 April 2022
Excellent service
Very easy to order, received a phone call the next day to arrange delivery. Two pleasant efficient and helpful people brought the washing machine fitted and tested it. And the washing machine works perfectly.
5 April 2022
I ordered online but couldn't complete…
I ordered online but couldn't complete payment.aysham and North walsham were very good and helped me through it.very polite and patient.
28 March 2022
Keeping it local
I purchased a washing machine from Postle last week, needed urgently for my business. They went over and above to ensure I had my delivery in time. The staff are always helpful and polite, if they don't have it, they can source it if it is available. The fitting service was swift, efficient and very carefully executed to ensure there was no damage to the floor. Hassle free and competitive pricing.
21 March 2022
Unprompted review
Reply from JB Postle
Thank you for your great 5 star review and for shopping locally. It is very much appreciated by the team.
We try to deliver as fast as we can and will always do our best to help our customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Brilliant service
Ordered a new microwave combination oven Monday afternoon. Oven arrived Tuesday afternoon. Old one taken away. New oven unpacked and placed on work surface. Brilliant service. Pays to shop local!
2 March 2022
Unprompted review
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated by all the team and thank you for shopping locally.
We try to deliver as fast as we can and the team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Very pleased with my new Smart TV…
Very pleased with my new Smart TV excellent service.
16 February 2022
Unprompted review
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated and we are pleased you like your new TV.
We try to give our best service.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Purchase of integrated fridge freezer
I needed to purchase a fridge freezer,cotacted Postles in Cromer, where I received great service. Within 3 days I"d had measurements taken, quotes given inc fitting & disposal of old & fitted. Efficent, friendly, polite, and knowledgeable. Will definitely be my first stop for all electricals.
15 February 2022
Unprompted review
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
We try to deliver as fast as we can and the team will always do their best to help their customers.
We will be closing our store in Cromer on 25th March but want to reassure you that we will still be able to assist you with Free delivery and all our normal services. We have opened a NEW store in Sheringham at 16 Church Street Tel 01263 823220.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
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