I needed a new replacement dishwasher for my holiday let urgently. Postles arranged for speedy delivery and installation of a new dishwasher ,they took care of everything .Their service was professi... See more
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After I ordered & paid I realised the wine fridge could not be lowered enough to fit under my worktop, so asked to cancel. Nicki went above & beyond to immediately check with the manufacturer that it... See more
Company replied
Thanks to Clive in North Walsham showroom for answering all our questions regarding colour match for our Bosch fridge / freezer when wanting to match a dishwasher and washing nothing was too m... See more
Company replied
Problem with Insurance Claim on Samsung Side by Side Fridge Freezer purchased August 2021 Warranty Policy held with RetraCare....who were very poor with provision of Service/Support. In fact D... See more
Company replied
Company details
- #39 of 193 best companies in Electronics store
Written by the company
Your local electrical Superhero in Norfolk for Sales, Spares and Service. Shop top brands Bosch, SMEG, Panasonic, Samsung, AEG, Neff online or on your High Street in Aylsham, North Walsham and Sheringham.
Contact info
United Kingdom
- 01263 733145
- sales@jbpostle.com
- jbpostle.com
4.9
Excellent
532 reviews
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Great service and delivery spot on
16 December 2022
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
Our team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Purchase of tumble dryer
It was easy to order and pay for the item online and it was then delivered on schedule two days later. Very good service.
20 December 2022
Reply from JB Postle
hank you for your great 5 star review it is very much appreciated.
Our team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
With me Having made a mistake with the order, it could have been difficult..
I made a mistake with the order... Being a local company with a local warehouse, the delivery drivers noticed there was an inconsistency, contacted the warehouse, arranged for the mistake to be rectified. Much better service than remote national chains. Also thanks to the delivery drivers for noticing before installing
14 December 2022
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
Our team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Happy New Year
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Free view Box
I purchased a Freeview Box from you after giving up the expense of Sky. Very satisfied with your service.
21 November 2022
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
Our team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
5 stars!
Great friendly service and super speedy delivery! Our fridge freezer gave up in the morning and had a new one in place by the evening. I was at work all day and J B Postle were happy to wait until I got home to deliver it - fantastic service 👍🏽
2 November 2022
Unprompted review
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
We try to deliver as fast as we can and the team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Cancelled my order without informing me
28 October 2022
Reply from JB Postle
We are sorry to hear that you thought this. Unfortunately, we did not receive the necessary information to continue the purchase as we discussed with you in our telephone call. We investigated the issue and therefore had to cancel the purchase.
Excellent all round
Ease of ordering, very helpful staff making delivery arrangements and excellent delivery and collection. Fully explained and goods tested before before leaving. Thank you.
24 October 2022
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
We try to be as flexible as possible with the deliveries and the team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Very helpful highly recommend
Our company always orders from Postles (Aylsham), very helpful and efficient, staff happy to assist with our many enquiries, there's never any problem if we want to change delivery days etc.. highly recommend
20 October 2022
Unprompted review
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
Thank you for your loyalty and shopping locally. The team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
My first purchase from postals but my…
My first purchase from postals but my dad is a regular customer and im very happy with the service I received, i ordered on a Thursday and it was delivered by friday, and was free delivery. And was a great tumble dryer very happy with the delivery men and the lady who called to book my slot. Thankyou very much i will be a returning customer
16 September 2022
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
We try to deliver as fast as we can and the team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Poor local service
We have always tried to buy our white goods locally, so when we needed a new vacuum cleaner we went to Postle's shop in Sheringham, we wanted a Bosch which only postle sell they had no stock a first but said could get one the next day very good, but when we said could we try it on they carpet the answer was NO, so just go to Argos if it is not what you want just take it back
27 September 2022
Unprompted review
Excellent customer service
13 September 2022
Unprompted review
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
Our team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
Our team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent local service
Extremely efficient service, ordered online, contacted almost straight away, choice of pick up or delivery.
8 September 2022
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
Our team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
Our team will always do their best to help their customers with delivery as quickly as they can.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Great service
Quick and efficient service from ordering to delivery. Particularly impressed with the "chat" facility on the website.
7 September 2022
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
Our team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
Our team will always do their best to help their customers and we appreciate you shopping locally.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Very pleased with our new fan
Very pleased with our new fan! It's been in constant use! Thank you.
13 August 2022
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
Our team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Reliable and Competitive
As always - 100% reliable, quality product, competitively priced and LOCAL! Proper customer service. Spend with an independent local business, experience proper service and avoid filling the coffers of the impersonal and complacent big boys. Postle every time!
13 August 2022
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated.
Our team will always do their best to help their customers.
We are here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent service
Excellent service. Nicola went beyond what she needed to to make sure that I received my product even though I was outside the delivery area. I cannot thank her enough and her communication in updating me was also very much appreciated
4 August 2022
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated by myself and the team.
We are always happy to help and certainly hope you are enjoying your new product!
We are all here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent service
20 July 2022
Reply from JB Postle
Thank you for your great 5 star review it is very much appreciated by the team.
All the team will be absolutely delighted with your feedback. The JBP team do their very best to offer excellent service and it is great that you have recognised this for them.
We are all here for you should you need us again in the future and please remember to "Just Ask J B Postle"
Kindest regards
Nicola
Customer Service Advisor
Tel 01263 889116
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