I needed a new replacement dishwasher for my holiday let urgently. Postles arranged for speedy delivery and installation of a new dishwasher ,they took care of everything .Their service was professi... See more
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After I ordered & paid I realised the wine fridge could not be lowered enough to fit under my worktop, so asked to cancel. Nicki went above & beyond to immediately check with the manufacturer that it... See more
Company replied
Thanks to Clive in North Walsham showroom for answering all our questions regarding colour match for our Bosch fridge / freezer when wanting to match a dishwasher and washing nothing was too m... See more
Company replied
Problem with Insurance Claim on Samsung Side by Side Fridge Freezer purchased August 2021 Warranty Policy held with RetraCare....who were very poor with provision of Service/Support. In fact D... See more
Company replied
Company details
- #39 of 193 best companies in Electronics store
Written by the company
Your local electrical Superhero in Norfolk for Sales, Spares and Service. Shop top brands Bosch, SMEG, Panasonic, Samsung, AEG, Neff online or on your High Street in Aylsham, North Walsham and Sheringham.
Contact info
United Kingdom
- 01263 733145
- sales@jbpostle.com
- jbpostle.com
4.9
Excellent
532 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy on line purchase
Easy on line purchase, followed by a 'phone call from one of the chaps in thd shop to thank me for the purchase and to say I could collect the item that afternoon if I wished, rather than waiting until the next day. He also advised me about a local electrician. Very good shopping experience. Thank you.
26 February 2026
Reply from JB Postle
Thank you so much for your great 5* review.
We appreciate your comments and your time to review our service, it is very much appreciated.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Roberts Revival Petite 2 radio
I bought a Roberts Revival Petite 2 radio after researching online. It was good to go into the shop and have a look at them before ordering online and picking it up at the North Walsham store. Great customer service, and amazing product - it is worth every penny.
17 February 2026
Reply from JB Postle
Thank you so much for your great 5* review Sarah.
We appreciate your comments and your time to review our store and your new purchase, it is very much appreciated. Enjoy your new radio.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Great local service from the guys
Great local service from the guys , always friendly and helpful
26 January 2026
Reply from JB Postle
Thank you so much for your great 5* review Lee.
We appreciate your comments and your time to review our service, it is very much appreciated.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Great service
It was a professional service that was very helpful. It made a refreshing change to have someone to liaise with and not some online chat bot that doesn’t help at all, it made the process a lot smoother. Also having the product available for next day collection was ideal.
30 January 2026
Reply from JB Postle
Thank you so much for your great 5* review Gareth.
It was great to meet you when you collected your appliance and we are really pleased you were happy with our service. We always try to be as quick as we can in responding and to get the order collected by the customer or delivered to them as soon as possible.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Personal service
Personal service, great products, prices always competitive. On the high street makes it even better. Will always choose Postle first
18 January 2026
Reply from JB Postle
Thank you so much for your great 5* review.
Our team are really pleased you were happy with our service and prices. We all appreciate the time you have taken to support the High Street and also give us a fantastic review.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Appliance for elderly parents
Once I explained what we needed, Nikki was extremely helpful and understanding.
16 January 2026
Reply from JB Postle
Thank you so much for your great 5* review.
Our team are really pleased you were happy with our service and appreciate the time you have taken to give us a review.
I really appreciate the mention and we are all here for you and your parents whenever you need us.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Reply from JB Postle
Thank you so much for your great 5* review.
Our team are really pleased you found our service prompt and appreciate the time you have taken to give us a review.
A special thank you from myself too for the mention. :)
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Reply from JB Postle
Thank you so much for your great 5* review.
The whole Team are really delighted with your review and appreciate your custom and feedback.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Easy to order.
Easy to order.
Collection very easy and phone call to say the goods are ready
4 January 2026
Reply from JB Postle
Thank you so much for your great 5* review.
Our team are really pleased you found the ordering process easy and appreciate the time you have taken to give us a review.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Reply from JB Postle
Thank you so much for your great 5* review.
The whole Team are really delighted with your review and appreciate your custom and feedback.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Happy New Year
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Wish I came here first!!
Wish I came here first!!
Needed a part for my dimplex fire. Thinking amazon would be quicker, being a prime customer. Big mistake. The 1st part didn't work at all, so they sent me another. That worked for 1 week. I then brought the genuine dimplex part as the first two were copies, I thought let's just get the proper thing!
Amazon listed it to me as genuine. And it was 4 times the price as the copy parts. It arived it was not genuine and worked again, for a week!
All of these faulty and non genuine parts have taken 3 weeks of my time, waiting for refunds, return items before refunds. Just a nightmare and a lot of wasted money and time!
I CONTACT J B POSTLES VIA THE WEBSITE ON A SUNDAY! NORMALLY CLOSED.
I got a reply straight away, out of hours!. They confirmed they had the genuine part in stock. They even offered what branch I would like to collect it from, the next day! Monday! I requested north walsham as that is closest to me.
And to top it off they were the same price as amazon to start with!
Wish I saved many hours, money and frustration and shopped here to start with!
It was faster then prime as I was able to collect it at my convince at whatever branch I wanted.
Shop local! Support your high street. As not only do you actually get the product you want, the price was the same, they saved me so much more additional hassle. J b postle is a family run business. Win win and my fire is as good as new.
Thank you postles
22 December 2025
Unprompted review
Reply from JB Postle
Thank you so much for your lovely 5* review.
We are all delighted with your review and appreciate your custom and your feedback Hayley.
We will always try and supply an order as soon as we can so its great it all worked for you.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Happy New Year
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent Customer Service.
After I ordered & paid I realised the wine fridge could not be lowered enough to fit under my worktop, so asked to cancel. Nicki went above & beyond to immediately check with the manufacturer that its height couldn’t be reduced & when this was confirmed, cancelled & refunded the money - all within a couple of hours of my request. Tried to help buy sourcing another wine fridge of similar spec that would fit as well! Really impressive compared to how most companies deal with customers.
8 December 2025
Reply from JB Postle
Thank you so much for your lovely 5* review.
We are all delighted with your review and appreciate your time and your feedback.
We will always try and help as much as we can and are always here for you in the future.
You know where we are - Please do Just Ask.
Happy New Year
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Very fast and efficient as needed my…
Very fast and efficient as needed my hoover that day
10 December 2025
Reply from JB Postle
Thank you so much for your lovely 5* review.
We are all delighted with your review and appreciate your custom and feedback.
We will always try and supply an order as soon as we can.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Happy New Year
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Reply from JB Postle
Thank you so much for your lovely 5* review.
We are all delighted with your review and appreciate your custom and feedback.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Happy New Year
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Reply from JB Postle
Thank you so much for your lovely 5* review.
We are really pleased that you were pleased with our prompt delivery service, we are always here for you.
We are all delighted with your review and appreciate you for your loyal custom at our North Walsham store.
All our Team wish you the very best for a Happy and Healthy New Year.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Easy online order
Easy online order. Phone call shortly after ordering with installation date. Two very helpful delivery gents anything that was needed for fitting was done eg adjust doors refit plinth etc. great experience from start to finish. Definitely recommend using as opposed to using online companies. Need to keep these very helpful small businesses going.
15 November 2025
Reply from JB Postle
Thank you so much for your lovely 5* review.
We are really pleased that you found the online ordering experience easy.
We are all delighted with your review especially our delivery and Installation Team JBP who always do their very best to do a good job.
We all really appreciate your feedback and your custom.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
5 Star
Friendly, efficient, family run business offering white appliances at competitive rates. All the qualities you want from a high street shop.
23 October 2025
Unprompted review
Reply from JB Postle
Thank you so much for your great 5* review.
Our Team JBP will be delighted with your review as we always try our best to be helpful and offer the very best prices and service we can.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Reply from JB Postle
Thank you so much for your great 4* review.
Our Team JBP will be really pleased with your review as we always try our best to be helpful and give you the very best service.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Another great service from Postles…
Another great service from Postles Aylsham.
I had a quick telephone call to check out what oven would suit me, made my decision, bought it and sent the receipt (which came instantly) to my electrician who fitted it the next day!! Outstanding service, friendly professional and not pushy. I'll be back.
21 October 2025
Unprompted review
Reply from JB Postle
Thank you so much for your great 5* review.
Our Team JBP will be delighted with your review as we always try our best to be helpful, offer the very best prices and service we can.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Fantastic service and really helpful…
Fantastic service and really helpful with the installation, thank you
29 October 2025
Reply from JB Postle
Thank you so much for your great 5* review.
Our Team JBP will be delighted with your review as we always try our best to be helpful and give you the very best service we can.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
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