JB Postle Reviews 

532
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I needed a new replacement dishwasher for my holiday let urgently. Postles arranged for speedy delivery and installation of a new dishwasher ,they took care of everything .Their service was professi... See more

Rated 5 out of 5 stars

After I ordered & paid I realised the wine fridge could not be lowered enough to fit under my worktop, so asked to cancel. Nicki went above & beyond to immediately check with the manufacturer that it... See more

Company replied

Rated 5 out of 5 stars

Thanks to Clive in North Walsham showroom for answering all our questions regarding colour match for our Bosch fridge / freezer when wanting to match a dishwasher and washing nothing was too m... See more

Company replied

Rated 5 out of 5 stars

Problem with Insurance Claim on Samsung Side by Side Fridge Freezer purchased August 2021 Warranty Policy held with RetraCare....who were very poor with provision of Service/Support. In fact D... See more

Company replied

Company details

  1. #39 of 193 best companies in Electronics store

Written by the company

Your local electrical Superhero in Norfolk for Sales, Spares and Service. Shop top brands Bosch, SMEG, Panasonic, Samsung, AEG, Neff online or on your High Street in Aylsham, North Walsham and Sheringham.


Contact info

4.9

Excellent

TrustScore 5 out of 5

532 reviews

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Asks customers to review

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4.9

All reviews

(532)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent, efficient service as always.
Thank you for coming out to Norwich. We are delighted that we can still call on you.

22 September 2025
JB Postle logo

Reply from JB Postle

Thank you so much for your great 5* review.

Our Team JBP will be delighted with your review as we always try our best to be helpful and offer the very best prices and service we can.

Thank you for shopping with us and we will definitely be here to help should you need us again.

You know where we are - Please do Just Ask.
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

From start to finish and even after…

From start to finish and even after delivery it was a very personalised experience and they went over and above to accommodate my needs.

3 October 2025
JB Postle logo

Reply from JB Postle

Thank you so much for your great 5* review.

Our Team JBP will be delighted with your review as we always try our best to be helpful and are here for the lifetime of your product and to give you the very best service we can.

Thank you for shopping with us and we will definitely be here to help should you need us again.

You know where we are - Please do Just Ask.
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Ordered a built-in combination oven

Ordered a built-in combination oven. Very clear and helpful information given to facilitate collection. Excellent help given to load the oven into my car.
The product is great and working well.

30 September 2025
JB Postle logo

Reply from JB Postle

Thank you so much for your great 5* review and my apologies for the delay in responding.

I hope by now you have tried and tested your new oven and are pleased with it.

Our team are really pleased you were happy with our collection service. We all appreciate the time you have taken to support the High Street and also give us a fantastic review.

Thank you for choosing us and we will definitely be here to help should you need us again.

You know where we are - Please do Just Ask.

Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable

24 September 2025
JB Postle logo

Reply from JB Postle

Thank you so much for your great 5* review and our sincere apologies in the delay in responding to you.

Our team are really pleased you were happy with our service and help.

Thank you for choosing us and we will definitely be here to help should you need us again.

You know where we are - Please do Just Ask.

Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Very Impressed Indeed

Very pleased with the service from JB Postle and Nikki in particular, Nikki was a delight to deal with, very good price and delivery arranged to Hampshire for a Dyson HP09 air purifier hot and cold, only slight issue was the battery in the remote was exhausted so needed replacing but that may be more a Dyson issue, highly recommended purchase without hesitation.

22 September 2025
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Reply from JB Postle

Thank you so much for your great 5* review and our apologies for the delay in responding.

So sorry you had an issue with the battery and appreciate you letting us know. We will try and double check them before sending them out in future and I have made a note of your feedback.

Our team are really pleased you were happy with our service as we always try our best. We all appreciate the time you have taken to do your research, shop with us and then give us a fantastic review.

Thank you for choosing us and we will definitely be here to help should you need us again.

You know where we are - Please do Just Ask.

Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Excellent service

I ordered on Sunday, my heater was delivered and assembled for me on Monday. Excellent service. Thank you, Postles.

21 September 2025
JB Postle logo

Reply from JB Postle

Thank you so much for your great 5* review and I apologise for the delay in responding.

Our team are really pleased you were happy with our website and fast delivery. We all appreciate the time you have taken to support the High Street and also give us a fantastic review.

Thank you for choosing us and we will definitely be here to help should you need us again.

You know where we are - Please do Just Ask.

Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

This business is a huge asset to town of Aylsham

I was having problems with my printer and so I went into shop to ask for advice Although the shop do not sell them , Ryan was extremely pleasant and helpful and kindly offered to print off one B/W copy of an agenda for me , as I needed that for a meeting today I was very grateful for his kind offer, especially as the printer in the library , where I would normally have gone was out of order
The guys in the shop are all very knowledgeable and customer service is excellent The range of goods on offer is good and the shop is well laid out It is definitely a big asset to a market town like Aylsham

18 September 2025
Unprompted review
JB Postle logo

Reply from JB Postle

Thank you so much for your great 5* review and I apologise for the delay in responding. I

Thank you so much for your lovely words. I have sent Ryan a copy of your review as he always does a great job and will be really pleased with the mention.

Thank you for choosing us and we will definitely be here to help should you need us again.

You know where we are - Please do Just Ask.

Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Postles are a good company

Postles are a good company. Staff are helpful and truthful about products. The reason I also use this company is that they install all products if required and take old ones away and take all cardboard as well. I recommend them highly

10 September 2025
Unprompted review
JB Postle logo

Reply from JB Postle

Thank you so much for your great 5* review and I apologise for the delay in responding.

Our team are really pleased you were happy with us and the services we offer. We all appreciate the time you have taken to support the High Street and also give us a fantastic review.

Thank you for choosing us and we will definitely be here to help should you need us again.

You know where we are - Please do Just Ask.

Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Michael at sheringham was brilliant

Michael at sheringham was brilliant, paid for item and delivered same day, top man throughout process.

3 September 2025
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Reply from JB Postle

Thank you Mark, for your great 5* review.

Michael will be really pleased with your review as we always try our best to be helpful and offer the very best service we can.

Thank you for shopping with us and we will definitely be here to help should you need us again.

You know where we are - Please do Just Ask.
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Very good and communicative customer…

Very good and communicative customer service team. Package arrived very well packaged and secure.

22 August 2025
JB Postle logo

Reply from JB Postle

Thank you so much for your great 5* review.

Our Team JBP will be really pleased with your review as we always try our best to be helpful and offer the very best service we can.

Thank you for shopping with us and we will definitely be here to help should you need us again.

You know where we are - Please do Just Ask.
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Very helpful gentleman

Very helpful gentleman. All very polite. Happy with the service given.

12 August 2025
Unprompted review
JB Postle logo

Reply from JB Postle

Thank you so much for your great 5* review.

Our Team JBP will be really pleased with your review as we always try our best to be helpful and offer the very best service we can.

Thank you for shopping with us and we will definitely be here to help should you need us again.

You know where we are - Please do Just Ask.
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

A good friendly service

A good friendly service. My order was promptly delivered.

24 July 2025
JB Postle logo

Reply from JB Postle

Thank you so much for your great 5* review.

Our Team JBP will be really pleased with your review as we always try our best to help our local community, be helpful and deliver to you as quickly as we can.

Thank you for shopping with us and we will definitely be here to help should you need us again.

You know where we are - Please do Just Ask.
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Great price and with an excellent…

Great price and with an excellent service with a dying breed of a shop on ya highstreet.

6 July 2025
JB Postle logo

Reply from JB Postle

Thank you so much for your great 5* review.

Our Team JBP will be really pleased with your review as we always try our best to help our local community and remain competitive in the High Street and online.

Thank you for shopping with us and we will definitely be here to help should you need us again.

You know where we are - Please do Just Ask.
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Really good service

Really good service.Bought TV in sheringham. They were very knowledgeable about types of TV and the 2 guys who delivered and installed it were brilliant.

1 July 2025
Unprompted review
JB Postle logo

Reply from JB Postle

Thank you so much for your great 5* review.

Our Team JBP both in Sheringham and in our Service Dept. will be really pleased with your review as we always try our best to remain knowledgeable and offer you our very best service from beginning to end.

Thank you for shopping with us and we will definitely be here to help should you need us again.

You know where we are - Please do Just Ask.
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Pre-delivery phone call

I really appreciated the phone call Postle's gave me on the day of delivery to make sure they were delivering to the correct place and to make sure everything was ok with the order. It made their service memorable!

26 June 2025
JB Postle logo

Reply from JB Postle

Thank you so much for your great 5* review.

Our Team JBP will be really pleased with your review as we always try our best to offer the very best customer service we can.

Thank you so much for shopping with us and we will definitely be here to help should you need us again.

You know where we are - Please do Just Ask.
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Professional and helpful

Professional and helpful, service as always. Good choice of the item I required at competitive price.

30 June 2025
JB Postle logo

Reply from JB Postle

Thank you so much for your great 5* review.

Our Team JBP will be really pleased with your review as we always try our best to remain competitive and offer you our best service.

Thank you for shopping with us and we will definitely be here to help should you need us again.

You know where we are - Please do Just Ask.
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

After ordering click and collect at…

After ordering click and collect at Sheringham store the item was not available due to an website error that morning. The lovely young man sorted it out by phone to head office and away we went with another item similar. Refund of different price back in my bank within 24 hours. Brilliant service. Thank you.

28 June 2025
JB Postle logo

Reply from JB Postle

Thank you so much for your great 5* review.

Our Team JBP will be really pleased with your review and thank you for your patience and understanding.

Thank you for shopping with us and we will definitely be here to help should you need us again.

You know where we are - Please do Just Ask.
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Quick and easy online ordering process…

Quick and easy online ordering process followed by a friendly call from the local branch to confirm delivery. A+++++ service.

16 May 2025
JB Postle logo

Reply from JB Postle

Thank you so much for your great 5* review.

Our Team JBP will be really pleased with your review and feedback.

Thank you for shopping with us and we will definitely be here to help should you need us again.

You know where we are - Please do Just Ask.
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Sourced online freezer from local…

Sourced online freezer from local warehouse and delivered free same day

13 May 2025
JB Postle logo

Reply from JB Postle

Thank you so much for your great 5* review.

Our Team JBP will be really pleased with your review.

Thank you for shopping with us and we will definitely be here to help should you need us again.

You know where we are - Please do Just Ask.
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, priced competitively and delivery guys friendly and took it to exactly where I needed it . Thankyou I will be a returning client

1 May 2025
JB Postle logo

Reply from JB Postle

Thank you so much for your great 5* review.

Our Team JBP will be really pleased with your review and your feedback.

Thank you for shopping with us and we will definitely be here to help should you need us again.

You know where we are - Please do Just Ask.
Kind regards
Nicola

Customer Service Advisor
Tel 01263 889116

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