Staff are all great friendly and welcoming. The only reason it doesnt get a 5 from me is some of the machines are dated. Plenty of the other JD gyms have better machines. Top floor has like 15 elip... See more
Company replied
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Staff are all great friendly and welcoming. The only reason it doesnt get a 5 from me is some of the machines are dated. Plenty of the other JD gyms have better machines. Top floor has like 15 elip... See more
Company replied
Great gym machines and equipment. Staff are friendly and helpful, Libby is always happy to help me out with exercises, and they all create a positive atmosphere at the gym!
Company replied
The gym all around is pretty good has everything I need for a great workout! There was a lady called Libby who I was talking to recently and she was absolutely lovely made me feel so at home and c... See more
Company replied
The changing room for ladies are disgusting it’s smell so bad especially the shower and the sona I plan to shower there but it smells and its very dirty it makes me sick please have a look at it bc it... See more
Company replied
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Switch Island, Leisure Centre, L30, Bootle, England, United Kingdom
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Great gym ,staff freindly and helpful ,good all round equipment

Reply from JD Gyms - Aintree
Started this gym two weeks ago and so far I'm enjoying it! There is plenty of space, it's clean, well ventilated and its never too busy when I go, around 1.30pm. Also loving the sauna in the changing room! When the staff are there, they are friendly and helpful too.
There is lots of different types of equipment to use from free weights to functional but there isn't enough of them. For such a large gym to have only 1 set of dumbells in sizes 4-10kg is ridiculous! Need more free weights!!!
Also the app is pointless, it's only for contactless entry and really needs to be updated to do more. I also don't know how to book a place in classes.

Reply from JD Gyms - Aintree
Awesome gym. Everything is clean, everyone is friendly. Wide choice of equipment. The attendant (Ian) couldn’t more helpful!

Reply from JD Gyms - Aintree
Decent equipment, friendly staff but not as big as most gyms.

Reply from JD Gyms - Aintree
New to the gym and everyone is very friendly and there is always someone there if you need any help.

Reply from JD Gyms - Aintree
Enjoying this gym, great equipment and great atmosphere, recently moved from another well known chain of gyms, the difference is very noticeable. Particularly the tidiness of the gym, impressed so far

Reply from JD Gyms - Aintree
Happy with everything so far, the only thing is that the showers are a bit too hot for my liking

Reply from JD Gyms - Aintree
Decent set up but busy to the point of it not being worth going for the vast majority of the day.

Reply from JD Gyms - Aintree
Nice clean gym. I was greeted politely by Ian who had a great manner and fun rapport with other members. Nice vibe about the place. Clean and quiet when I visited for the first time. Ian also very kindly loaned me a padlock as I’d forgotten to bring one. I’ve just also signed up my daughter. Lots of good equipment and lots of cardio machines on the second floor. People in gym seemed sound too. Hot and cold showers and sauna are also great. I would recommend.

Reply from JD Gyms - Aintree
Just joined. Looks pretty good, couldn’t find anywhere to top up my water bottle though.
Plus the showers, there’s only 6 in the male changing room, which I thought seemed a low amount, plus 2 of the units, the shower heads are missing spraying out water in every direction but at you, and the others are very sporadic when it comes to temperature.
So I think this is the biggest let down. However I’d did appear clean and tidy.

Reply from JD Gyms - Aintree
This gym has everything you need to keep fit and friendly staff on hand if you need them
Everything is kept very clean and overall an enjoyable experience

Reply from JD Gyms - Aintree

Reply from JD Gyms - Aintree

Reply from JD Gyms - Aintree
Appointment for induction was made for a time and date suited for me. Jay the guy who took me for the induction was lovely and explained how all the different equipment works and what was where in the building.

Reply from JD Gyms - Aintree
All the staff are really friendly and straight to help if needed. All the equipment whole gym is clean and tidy

Reply from JD Gyms - Aintree
As a woman I felt a bit intimadated by the men in the Gym and thier wasn't a great amount of equipment to choicr from.

Reply from JD Gyms - Aintree
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