JD Gyms - Aintree Reviews 

238
TrustScore 4 out of 5

4.2

Switch Island, Leisure Centre, L30 Bootle, England, GB


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Rated 4 out of 5 stars

Staff are all great friendly and welcoming. The only reason it doesnt get a 5 from me is some of the machines are dated. Plenty of the other JD gyms have better machines. Top floor has like 15 elip... See more

Company replied

Rated 5 out of 5 stars

Great gym machines and equipment. Staff are friendly and helpful, Libby is always happy to help me out with exercises, and they all create a positive atmosphere at the gym!

Company replied

Rated 5 out of 5 stars

The gym all around is pretty good has everything I need for a great workout! There was a lady called Libby who I was talking to recently and she was absolutely lovely made me feel so at home and c... See more

Company replied

Rated 1 out of 5 stars

The changing room for ladies are disgusting it’s smell so bad especially the shower and the sona I plan to shower there but it smells and its very dirty it makes me sick please have a look at it bc it... See more

Company replied


Company details

  1. #14 of 19 best companies in Gym

About JD Gyms - Aintree

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Switch Island, Leisure Centre, L30, Bootle, England, United Kingdom

  • 01515562864

4.2

Great

TrustScore 4 out of 5

238 reviews

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4.2

All reviews

(238)

4,533 reviews in the last 12 months

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Rated 3 out of 5 stars

Nice gym but needs more free weights!

Started this gym two weeks ago and so far I'm enjoying it! There is plenty of space, it's clean, well ventilated and its never too busy when I go, around 1.30pm. Also loving the sauna in the changing room! When the staff are there, they are friendly and helpful too.
There is lots of different types of equipment to use from free weights to functional but there isn't enough of them. For such a large gym to have only 1 set of dumbells in sizes 4-10kg is ridiculous! Need more free weights!!!
Also the app is pointless, it's only for contactless entry and really needs to be updated to do more. I also don't know how to book a place in classes.

14 May 2022
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hi there
Thank you for taking the time to leave us a review. We will pass your comments on to the relevant department for review regarding the dumbbells'

Our timetables for classes can be downloaded and found on our website on the 'find a gym' tab and then by selecting your gym location and scrolling to the classes section. Regarding booking classes, these are included with your membership and are run on a first come first basis and there is no need to queue when waiting for a class, just simply pop into the studio and stand on the markers available. 💪

We do have plans to develop our app further in the future, but for now we're just using it to allow contactless entry for our members and it does that wonderfully well.

Best wishes
The JD gyms Team 💚



Rated 5 out of 5 stars

Awesome gym

Awesome gym. Everything is clean, everyone is friendly. Wide choice of equipment. The attendant (Ian) couldn’t more helpful!

13 May 2022
Unprompted review
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Reply from JD Gyms - Aintree

Thank you for taking the time to leave us a review Alex- we absolutely love to hear this. Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience.

The JD Gyms Team💚 

Rated 4 out of 5 stars

I would recommend aintree gym

Decent equipment, friendly staff but not as big as most gyms.

12 May 2022
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Reply from JD Gyms - Aintree

Hello

Thank you for taking the time to leave us a review, we hope you continue to enjoy your training journey with us 💪💚

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

New to the gym and everyone is very…

New to the gym and everyone is very friendly and there is always someone there if you need any help.

24 April 2022
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Reply from JD Gyms - Aintree

Hello Katie. Thank you for your time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience. 💚

Rated 5 out of 5 stars

Perfect

Perfect. Everything you need and more.

23 April 2022
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Reply from JD Gyms - Aintree

Hello Andrew. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Enjoying this gym

Enjoying this gym, great equipment and great atmosphere, recently moved from another well known chain of gyms, the difference is very noticeable. Particularly the tidiness of the gym, impressed so far

13 April 2022
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Reply from JD Gyms - Aintree

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚  

Rated 5 out of 5 stars

Happy with everything so far

Happy with everything so far, the only thing is that the showers are a bit too hot for my liking

6 April 2022
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Reply from JD Gyms - Aintree

Hello NJ. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars 💚

Rated 2 out of 5 stars

Decent set up but busy to the point of…

Decent set up but busy to the point of it not being worth going for the vast majority of the day.

23 March 2022
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Reply from JD Gyms - Aintree

Hello, thank you for your review. We’re afraid it's true, our gyms simply are very popular and can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. 💚

Rated 5 out of 5 stars

Nice clean and friendly gym.

Nice clean gym. I was greeted politely by Ian who had a great manner and fun rapport with other members. Nice vibe about the place. Clean and quiet when I visited for the first time. Ian also very kindly loaned me a padlock as I’d forgotten to bring one. I’ve just also signed up my daughter. Lots of good equipment and lots of cardio machines on the second floor. People in gym seemed sound too. Hot and cold showers and sauna are also great. I would recommend.

23 March 2022
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Reply from JD Gyms - Aintree

Hello Pete. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars and are so pleased to hear that your gym experience ran so much smoother with Ian involved. That is great to hear you've felt comfortable to sign your family up as well! Keep up the hard work on your fitness journey. 💚

Rated 3 out of 5 stars

Just joined

Just joined. Looks pretty good, couldn’t find anywhere to top up my water bottle though.
Plus the showers, there’s only 6 in the male changing room, which I thought seemed a low amount, plus 2 of the units, the shower heads are missing spraying out water in every direction but at you, and the others are very sporadic when it comes to temperature.
So I think this is the biggest let down. However I’d did appear clean and tidy.

12 March 2022
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Reply from JD Gyms - Aintree

Hello Mr Thomson. Thank you for your feedback it is greatly appreciated. Please know we will use this feedback to improve as much as possible going forward. 😀

Rated 5 out of 5 stars

Jd gyms

This gym has everything you need to keep fit and friendly staff on hand if you need them
Everything is kept very clean and overall an enjoyable experience

6 March 2022
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Reply from JD Gyms - Aintree

Hi Debbi. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars. 💚

Rated 5 out of 5 stars

Great gym

Great gym, loads of equipment and love the fact it's on two levels.

3 March 2022
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Reply from JD Gyms - Aintree

Hi Dawn. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars. 💚

Rated 5 out of 5 stars

Great gym

Great variation of machines in a clean environment with friendly staff

3 February 2022
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Reply from JD Gyms - Aintree

Thank you for leaving us a review, we’re delighted to see the 5 stars ⭐

The JD Gyms Team 💚

Rated 5 out of 5 stars

Helpful staff

Appointment for induction was made for a time and date suited for me. Jay the guy who took me for the induction was lovely and explained how all the different equipment works and what was where in the building.

2 February 2022
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Reply from JD Gyms - Aintree

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚  

Rated 5 out of 5 stars

brilliant

All the staff are really friendly and straight to help if needed. All the equipment whole gym is clean and tidy

22 January 2022
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hello, thanks for the review! It's great to hear your enjoying your fitness journey with JD Gyms 💪

The JD Gyms Team 💚

Rated 5 out of 5 stars

Very clean

Very clean
Always staff there to help

19 January 2022
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Reply from JD Gyms - Aintree

Hi! Thanks for taking the time to leave this review! We are delighted to see this is 5 stars. 💚

Rated 3 out of 5 stars

As a woman I felt a bit intimadated by…

As a woman I felt a bit intimadated by the men in the Gym and thier wasn't a great amount of equipment to choicr from.

18 January 2022
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Reply from JD Gyms - Aintree

Thanks for taking the time to leave us some feedback.

Sorry you felt this way, we aim to deliver a fantastic experience so that everyone can find their fit. Our staff are always on hand in the gym should you ever need then aswell.

The JD Gyms Team 💚

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