JD Gyms - Aintree Reviews 

238
TrustScore 4 out of 5

4.2

Switch Island, Leisure Centre, L30 Bootle, England, GB


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Rated 4 out of 5 stars

Staff are all great friendly and welcoming. The only reason it doesnt get a 5 from me is some of the machines are dated. Plenty of the other JD gyms have better machines. Top floor has like 15 elip... See more

Company replied

Rated 5 out of 5 stars

Great gym machines and equipment. Staff are friendly and helpful, Libby is always happy to help me out with exercises, and they all create a positive atmosphere at the gym!

Company replied

Rated 5 out of 5 stars

The gym all around is pretty good has everything I need for a great workout! There was a lady called Libby who I was talking to recently and she was absolutely lovely made me feel so at home and c... See more

Company replied

Rated 1 out of 5 stars

The changing room for ladies are disgusting it’s smell so bad especially the shower and the sona I plan to shower there but it smells and its very dirty it makes me sick please have a look at it bc it... See more

Company replied


Company details

  1. #14 of 19 best companies in Gym

About JD Gyms - Aintree

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Switch Island, Leisure Centre, L30, Bootle, England, United Kingdom

  • 01515562864

4.2

Great

TrustScore 4 out of 5

238 reviews

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4.2

All reviews

(238)

4,484 reviews in the last 12 months

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Rated 1 out of 5 stars
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hello, thank you for taking some time to leave us a review today!

Staff do undertake regular maintenance checks and work hard with our maintenance team, however if you have any concerns about the facilities in club, please notify staff on site as soon as you can. We will ensure all feedback is passed to the relevant department.

The JD Gyms Team 💚

Rated 5 out of 5 stars

Friendly,plenty of equipment,very…

Friendly,plenty of equipment,very friendly and encouraging PT staff and very help full,would be nice to have a small cafe so can get nice hot drink after work out , one negative no lift to upstairs for disabled or people have problems with stirs

29 November 2022
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Wow! Thanks for the 5star review and comments. It's really made our day 😀

Best Wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Excellent gym!

Excellent gym.. so clean.. classes are great.. great atmosphere!

16 November 2022
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Thank you for leaving us a review, we are delighted to see the 5 stars ⭐

Rated 5 out of 5 stars

Great gym for everyone at all levels

easy to use equipment, friendly atmosphere, helpful staff. I get exactly what I want from there, and that is to exercise and leave within my own control. However there is still a great level of options within the gym for everyone.

8 November 2022
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hi, thanks for the 5star review!
Glad to hear that you are enjoying the gym, keep up the great work 👍  

Rated 5 out of 5 stars

Ellie’s combat class - amazing!

Been to Ellie’s combat class tonight, was brilliant and enjoyable as well as hard work. Thank you please teach combat again

26 October 2022
Unprompted review
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍 

The JD Gyms Team 💚  

Rated 5 out of 5 stars

Everything is perfect.

Everything is perfect.
Everywhere is tidy and clean.
Just Wi-Fi is not working.

22 October 2022
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Rated 1 out of 5 stars

I have now cancelled my membership as I…

I have now cancelled my membership as I purchased on the understanding I could attend month by month
However after you took my money you informed me that I had to stay in a 12 month contact
I cancelled within my 14 day cool off period
No thank you

3 October 2022
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hello, thank you for leaving a review.

Please can you send an email query through our website and someone from the member service team can look into this for you.

The JD Gym Team 💚

Rated 5 out of 5 stars

Great

Great! Everything about the gym is perfect, staff are very kind and helpful.

11 October 2022
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Rated 4 out of 5 stars

Was alright gym got everything you need…

Was alright gym got everything you need but just small although friendly atmosphere

6 October 2022
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Reply from JD Gyms - Aintree

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 5 out of 5 stars

I suffer with anxiety and depression and am overweight. 1st visit

I suffer with anxiety and depression and have been diagnosed with obesity by the Doctor. I have used the other gym by Switch Island in the past. Was a bit nervous about going the gym again whilst being so unfit. A member of staff called Ian helped me gain entrance to the gym and also introduced me to the gym and answered my question about Spinning classes. Thank you to Ian. I used the skier and rowing machine. Found the rower ok but skier is too tough at the moment as im carrying too much weight. Will sign up for a spinning class. Was a good first experience. Was a bit nervous cause of my weight but was glad i made it.

28 September 2022
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Reply from JD Gyms - Aintree

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍  

The JD Gyms Team 💚  

Rated 5 out of 5 stars

Excellent Gym .

Excellent Gym .. been 7 times in 2 weeks ... Absolutely immaculate... Can get on every machine I want no matter what time of day .. staff around all the time for help and cleaning. Excellent service.

15 September 2022
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍 

The JD Gyms Team 💚  

Rated 4 out of 5 stars

Overall good gym for the price

Overall good gym for the price, bit overcrowded and shower area smells bad :-(

26 August 2022
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Reply from JD Gyms - Aintree

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 4 out of 5 stars

Great induction

Great induction, but app could be a lot better

13 August 2022
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Reply from JD Gyms - Aintree

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 5 out of 5 stars

Excellent experience

Well equipped gym, new equipment, great place to exercise

5 August 2022
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Reply from JD Gyms - Aintree

Thank you for leaving us a review, we’re delighted to see the 5 stars ⭐

Rated 5 out of 5 stars

All staff very friendly

All staff very friendly, never been to a gym before so trying different classes and joined an 8 week weight loss program with one of the instructors so all good and very sore at the moment, sure it will get easier, no pain no gain as they say.

3 August 2022
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Reply from JD Gyms - Aintree

Hi, thanks for the 5star review!

Glad to hear that you are enjoying the gym, keep up the great work 👍 

The JD Gyms Team 💚  

Rated 4 out of 5 stars

Good and plentiful amount of kit with…

Good and plentiful amount of kit with plenty of space. Ian and the rest of the staff are quite friendly and supportive. Isn't too busy in the morning and can get everything done, but haven't been during the day or evening yet.
Only critique is some members need to learn to put kit away!

2 August 2022
Unprompted review
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hello, thanks for the review!

It's great to hear you're enjoying your fitness journey with JD Gyms 💪
We try our best to encourage our members to return the kit after use. Our staff are always on hand to help with returning so if you are ever struggling, please don't hesitate to ask!

The JD Gyms Team 💚

Rated 5 out of 5 stars

Really impressed

Really impressed, had a membership at another local gym and never went!
As soon as I walked into JD gym I was greeted by friendly ,helpful staff.
The gym is really clean 👌 has a great selection of equipment and classes
The space flows organised really well.

29 June 2022
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hi, thank you for leaving a 5star review!

It's great to hear your enjoying using the facilities at our Aintree gym and we will be sure to pass this onto the team!

The JD Gyms Team 💚

Rated 2 out of 5 stars

I joined jd gym because it had a sauna…

I joined jd gym because it had a sauna and when I got there the sauna was broken and there was nothing on website or anything to say it was broken. If I knew I would of went to a different gym.

11 June 2022
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Thanks for leaving us some feedback.

Sorry if we have some equipment out of order at the moment, but please don't worry, we're working to get that back in action as quickly as possible!

The JD Gyms Team 💚

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