Staff are all great friendly and welcoming. The only reason it doesnt get a 5 from me is some of the machines are dated. Plenty of the other JD gyms have better machines. Top floor has like 15 elip... See more
Company replied
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Staff are all great friendly and welcoming. The only reason it doesnt get a 5 from me is some of the machines are dated. Plenty of the other JD gyms have better machines. Top floor has like 15 elip... See more
Company replied
Great gym machines and equipment. Staff are friendly and helpful, Libby is always happy to help me out with exercises, and they all create a positive atmosphere at the gym!
Company replied
The gym all around is pretty good has everything I need for a great workout! There was a lady called Libby who I was talking to recently and she was absolutely lovely made me feel so at home and c... See more
Company replied
The changing room for ladies are disgusting it’s smell so bad especially the shower and the sona I plan to shower there but it smells and its very dirty it makes me sick please have a look at it bc it... See more
Company replied
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Switch Island, Leisure Centre, L30, Bootle, England, United Kingdom
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Toilet always dirty .some machine is out of action for many days

Reply from JD Gyms - Aintree
Only just started the gym good place to start recommend it to everyone friendly professional staff no one is guging you or laughing at you which that's what you would think put me off going to be honest but know I have started it's addictive don't be scared or shy everyone has got to start somewhere and I think that's the best place 👍😁😉

Reply from JD Gyms - Aintree

Reply from JD Gyms - Aintree
I covered in Aintree a while back whilst the GM Hollie was sunning it up. I had the pleasure of spending my time with Matt the Duty Manager, he didn’t need my support, he was on it, gym looked great, engagement was on point. I even managed to train and can recall my session being really fulfilling. Gutted I’ve not got to have a session since the refurb, it’s on my todo list 💚

Reply from JD Gyms - Aintree
Great gym, plenty of equipment and up to date.
Sure if JD extended the opening hours it would take a lot of Pure Gyms customers

Reply from JD Gyms - Aintree

Reply from JD Gyms - Aintree
Turned up to a class on Saturday which didn’t happen. No communication about this and class still appeared on timetable

Reply from JD Gyms - Aintree
Can’t have access to changing room after 12at night and once you left the gym you can’t go back again you will have to wait for an hour then u can enter the gym again.

Reply from JD Gyms - Aintree
Just come back to this gym after a few months away, I will see the month out then look for a new gym as this gym is now a joke, you literally cannot get on anything its rammed, people sitting on machines on their phone, ive now gone a few times at different times an each time its the same also full of young gangs of lads laughing an joking on the machines with absolute no care for people waiting,

Reply from JD Gyms - Aintree
I think that this gym needs a serious overall change and upgrade with new equipment due to it being old.

Reply from JD Gyms - Aintree
I’m at the gym while doing this survey lol I love jd gym because before joining jd I’ve been to couple of other gym I didn’t started off jd because I thought the prices are a bit high and gym is a gym it’s same and noting will be different if I go to other gym that are cheaper but I was soo god damn wrong I’m paying 25.99 I think a month but it’s worth it and everything so well managed so friendly staff and everything soo good above best than I thought.

Reply from JD Gyms - Aintree
Good and wide range of equipment, to cater for all tastes, ability and ages!

Reply from JD Gyms - Aintree

Reply from JD Gyms - Aintree
It says free Internet but then you need a code and for someone like me who has no data i couldn't even get in the gym and couldn't even ask anyone

Reply from JD Gyms - Aintree
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