JD Gyms - Aintree Reviews 

238
TrustScore 4 out of 5

4.2

Switch Island, Leisure Centre, L30 Bootle, England, GB


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Rated 4 out of 5 stars

Staff are all great friendly and welcoming. The only reason it doesnt get a 5 from me is some of the machines are dated. Plenty of the other JD gyms have better machines. Top floor has like 15 elip... See more

Company replied

Rated 5 out of 5 stars

Great gym machines and equipment. Staff are friendly and helpful, Libby is always happy to help me out with exercises, and they all create a positive atmosphere at the gym!

Company replied

Rated 5 out of 5 stars

The gym all around is pretty good has everything I need for a great workout! There was a lady called Libby who I was talking to recently and she was absolutely lovely made me feel so at home and c... See more

Company replied

Rated 1 out of 5 stars

The changing room for ladies are disgusting it’s smell so bad especially the shower and the sona I plan to shower there but it smells and its very dirty it makes me sick please have a look at it bc it... See more

Company replied


Company details

  1. #14 of 19 best companies in Gym

About JD Gyms - Aintree

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Switch Island, Leisure Centre, L30, Bootle, England, United Kingdom

  • 01515562864

4.2

Great

TrustScore 4 out of 5

238 reviews

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4.2

All reviews

(238)

4,451 reviews in the last 12 months

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Rated 5 out of 5 stars

Welcoming staff and great set up very…

Welcoming staff and great set up very happy with my experience 👍

6 July 2025
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hi there James - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚 

Rated 5 out of 5 stars

I’ve been going to PureGym around the…

I’ve been going to PureGym around the country for 10 years.

Lately left Aintree’s PureGym, and love this JD. Tools are not modern and are old but it does the job! There’s everything you need.
Massive cardio area, great quality treadmills, may need to update cycles. New fly machines are needed, as there’s only one. Good shower, would be good to add a few additional hangers to hang the clothes outside showers. Changing room is good. Overall if a few more modern tools be added would be fantastic.

3 June 2025
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hello Shayan - Thanks for taking the time to leave this review! We aim to provide our members with a safe space in which they can get a great workout in. We do our best to provide a wide range of equipment so that members have a variety of ways to workout, and we are really happy to hear you enjoy using the gym!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Absolutely loved body tone

Absolutely loved body tone this morning. Would be good to have it same time Thursday.

Also could do with a spin class in the afternoon.

6 June 2025
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hi Clare - Thanks for taking the time to leave this review! We're glad you enjoyed body tone and we appreciate your feedback as we plan our class schedule.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Good

Good morning time

9 May 2025
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Reply from JD Gyms - Aintree

Hi there - Thank you for your lovely feedback!
Best wishes, The JD Gyms Team 💚

Rated 4 out of 5 stars

Friendly environment

Friendly environment but some of the equipment needs fixing. 2 of the bikes upstairs need replacing or fixing.

2 May 2025
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hello! Thanks for leaving us some feedback. Sorry if we have some equipment out of order at the moment, we're working to get that back in action as quickly as possible.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Honed a week ago

Honed a week ago. Great layout and range of equipment. Friendly and helpful staff.

29 April 2025
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Rated 4 out of 5 stars

Good gym very clean

Good gym nice place to work out very clean be nice if there was more plate loaded kit and dumbbells went up to kg 60

28 April 2025
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Reply from JD Gyms - Aintree

Hello, thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪
The JD Gyms Team 💚 

Rated 3 out of 5 stars

Some of the CV equipment needs to…

Some of the CV equipment needs to replaced as it’s either broken or very dated.

30 April 2025
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Reply from JD Gyms - Aintree

Hello Ben - thank you for taking some time to leave us a review! Staff do undertake regular maintenance checks and work hard with our maintenance team, however if you have any concerns about the facilities in club, please notify staff on site as soon as you can.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Recommended

I really enjoy training at JD Gym Aintree, especially the fitness classes (currently run by Sai) like Circuit and Burn are motivating and a great workout. The large studio space is a big plus. One downside is that it gets very warm downstairs, so better air con would really help. Equipment-wise it would be great to see more machines focused on lower body – like calf raise machines or glute boxes. Overall, a good gym with great energy.

8 April 2025
Unprompted review
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Thank you for your kind review and for taking the time to share your experience. We are thrilled to hear that you enjoy training at our gym and that you find the fitness classes motivating and effective.
We value your feedback regarding the temperature downstairs and the equipment. Your feedback helps us improve our members experiences with JD Gyms.
The JD Gyms Team 💚

Rated 1 out of 5 stars

The atmosphere here is not very…

The atmosphere here is not very welcoming, and the customer service should be improved. I've been to a lot of gyms before and this has been the least inviting one. I would not recommend this for beginners. It's been a lot worse over the past year.

18 April 2025
Unprompted review
Rated 3 out of 5 stars

It was a great time

It was a great time

30 March 2025
Unprompted review
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hi there

We're glad you had a great time, we look forward to welcoming you again!

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Customer service is horrible.

20 May 2024
Unprompted review
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hi there

Thank you for leaving your review. We are very sorry to hear that you haven't had a good customer service experience. If you'd like to share in more detail, we'd like to find out what happened so we can rectify this. You can email aintree@jdgyms.co.uk with any information you might like to share.

We value your feedback and will use it to improve our service.

Hello! Thanks for leaving us some feedback, we appreciate it.

We are a 24-hour gym in XXXX, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed t for the safety of our members (i.e. the main changing rooms and saunas).

We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

The club is beautiful

The club is beautiful, integrated and suitable for all age groups.

7 March 2025
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Reply from JD Gyms - Aintree

Hi there

Thank you for your kind words! We're thrilled to hear you enjoyed the club's atmosphere and that it caters to all ages. We strive to create a welcoming and inclusive space for everyone.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Gym is actually quite alright BUT…..

Gym is actually quite alright.

Few minor issues however:
The sauna absolutely stinks, its unbearable at times. Surely this is a quick fix!

Also, do you guys just pay for a false router? That wifi definitely doesnt work on purpose, we get absolutely no signal at all in there, its like walking into a world war bunker!

6 March 2025
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hi there

We appreciate you taking the time to share your feedback. We're glad you find the gym itself to be a good facility.

We understand your concerns about the sauna and the Wi-Fi. We take all feedback seriously and will be looking into these issues. We want to ensure that our facilities are enjoyable and functional for all our members.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

Great gym for the size

Great gym for the size, equipment is sufficient! hip thrust machine would be great if possible in Aintree. Showers are good benefit to the gym but the smell from them is awful most days.

27 February 2025
Unprompted review
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hi there

Thank you for your feedback. We appreciate you highlighting the positive aspects of our gym, including the equipment and showers.

We understand your concern about the smell in the showers and will investigate this further. We value your input and are always striving to improve our facilities.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Best everything

18 February 2025
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hi there

Thank you for taking the time to leave us a review, we are thrilled to hear you are enjoying the gym!

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

Hi all good just wondering is there any…

Hi all good just wondering is there any fish we could get to throw to the guy who makes all the seal noises ?
Also there’s another guy there ( maybe related) who hits the punchbag n makes a noise which sounds like he’s in real pain

21 February 2025
Unprompted review
JD Gyms - Aintree logo

Reply from JD Gyms - Aintree

Hi there

We appreciate you taking the time to share your feedback. We understand your concerns about the noises being made at the facility. We strive to create a positive and enjoyable experience for all our guests, and we will certainly take your feedback into consideration as we continue to improve our services.

Best wishes
The JD Gyms Team

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