Staff are all great friendly and welcoming. The only reason it doesnt get a 5 from me is some of the machines are dated. Plenty of the other JD gyms have better machines. Top floor has like 15 elip... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Staff are all great friendly and welcoming. The only reason it doesnt get a 5 from me is some of the machines are dated. Plenty of the other JD gyms have better machines. Top floor has like 15 elip... See more
Company replied
Great gym machines and equipment. Staff are friendly and helpful, Libby is always happy to help me out with exercises, and they all create a positive atmosphere at the gym!
Company replied
The gym all around is pretty good has everything I need for a great workout! There was a lady called Libby who I was talking to recently and she was absolutely lovely made me feel so at home and c... See more
Company replied
The changing room for ladies are disgusting it’s smell so bad especially the shower and the sona I plan to shower there but it smells and its very dirty it makes me sick please have a look at it bc it... See more
Company replied
Written by the company
Switch Island, Leisure Centre, L30, Bootle, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Such a friendly place the staff couldn't be more helpful

Reply from JD Gyms - Aintree
Simplicity in joint the gym and the price. Thumbs up!

Reply from JD Gyms - Aintree
Showed me around, gave me a one day trial before joining, explained about equipment,

Reply from JD Gyms - Aintree
First time for many years using gym. Lovely welcome postive staff. Lots of equipment . Classes good so far. Especially the burn and yoga .
Good free parking. Other facilities not so plentiful. Very small sauna nothing else really but what do u want for £10 introductory fee for first month without contract. Good for short term.

Reply from JD Gyms - Aintree
Many of the machines are tired and worn, with cushions exposed under leather covers.
Overall good gym just needs bringing back up to spec

Reply from JD Gyms - Aintree
Absolutely loved the gym!! Very comfortable environment, everyone very helpful. Didn’t need any help as a very intuitive experience but it’s lovely and big and best gym I’ve been to.

Reply from JD Gyms - Aintree
VERY CLEAN, LOTS OF EQUIPMENT, GREAT STAFF, GREAT OWNER, GREAT PARKING…ITS EVERYTHING ONE COULD WANT IN A GYM…

Reply from JD Gyms - Aintree
i am not a first time gym goer but i feel like if someone was there is not much of an induction or support. the times i have been so far i’ve seen very few staff.

Reply from JD Gyms - Aintree
I have really been enjoying the classes I’ve been attending them with my daughter jess and we’re really loving them, the instructors are really good

Reply from JD Gyms - Aintree
I came to the Aintree gym about 6.30am, the staff member helped me so much. This was my first time coming to the gym alone using the equipment, and I wasn't sure what I was doing. He made sure I was comfortable with what I was doing and came back later to check on me to make sure I was ok.

Reply from JD Gyms - Aintree
Great atmosphere, first few trips had been off peak but I went the other night during a peak time and it was great. Everyone in the gym was friendly, respectful and approachable, not something you get in every gym an in my experience it's the staff that have a massive influence on that culture, so cudos to them.

Reply from JD Gyms - Aintree
They won't help me choose the right gym 😮💨
I signed up through an ad n it automatically signed me to anitree gym n I have messaged them to change it to hunt Cross gym but they didn't. This prevents me from using my close gym n booking for classes. Even the app doesn't Allow me change my home gym..

Reply from JD Gyms - Aintree
Cramped space. Outdated machines compared to other gyms. Not worth £20 a month.

Reply from JD Gyms - Aintree
The staff are all friendly and helpful, Matt gave me an introduction to the gym and a guide to where everything is. He's very knowledgeable & was eager to help with a basic work out routine around a problem area.
I have been back almost every day since. Would certainly recommend this gym.

Reply from JD Gyms - Aintree
Good experience so far, lots of machines and benches and no one bothers you, left alone to train which works for me.

Reply from JD Gyms - Aintree
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.