Shabz has been absolutely brilliant! She’s been covering another coach’s classes, circuit and JD Burn🔥 over the past few days, and every class I’ve attended has been amazing. You can genuinely se... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
JD gyms has been my go to gym for a while absolutely love going in and Fatima is always on hand to help and ready to make you feel welcome!
Company replied
The gym, is just unorganised random machines in random places, you do legs in one place then move to other side of gym to do another. Which isn't the worst of things but makes more sense for... See more
Company replied
JD Gym in Bradford is a great place to get your workout on, seriously! The equipment is always clean and there's plenty of space, even during peak hours. l've been going for a while now and I'm really... See more
Company replied
Company details
About JD Gyms - Bradford
Written by the company
Contact info
Manningham Lane, BD1 3AH, Bradford, Yorkshire, United Kingdom
- 1274987128
3.6
Average
466 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shabz has been absolutely brilliant!
Shabz has been absolutely brilliant!
She’s been covering another coach’s classes, circuit and JD Burn🔥 over the past few days, and every class I’ve attended has been amazing. You can genuinely see the effort, thought and preparation she puts into designing and organising each session. I love that every class is different, you never know what you’re going to get, and that makes it so much more exciting!
She brings such a positive energy to the class, and you can tell she really wants everyone to enjoy themselves while still getting a great workout.
Only downfall is that we could have more classes with Shabz during the week! She normally does weekend classes, which unfortunately means some of us can’t attend. I honestly think regular weekday classes with her would be so popular.
Hopefully we get to see more of Shabz on the weekday timetable because she’s definitely a coach worth making time for! ⭐️
30 September 2026
Unprompted review
Reply from JD Gyms - Bradford
Hello. Thank you for taking the time to leave this review! It's fantastic to hear how much you've enjoyed the classes and the variety they bring. We're pleased to know you've found the sessions engaging, well-organised and full of positive energy. We really appreciate your feedback regarding class availability during the week, and it's great to hear how much our group fitness offering is helping you enjoy your workouts.
The JD Gyms Team 💚
JD gyms has been my go to gym for a…
JD gyms has been my go to gym for a while absolutely love going in and Fatima is always on hand to help and ready to make you feel welcome!
26 September 2026
Unprompted review
Reply from JD Gyms - Bradford
Hi - We're so pleased to hear you love coming to our gym and that you feel so welcome! It's wonderful to know our team is making a positive impact.
The JD Gyms Team 💚
The facilities and staff
8 September 2026
Reply from JD Gyms - Bradford
Hello – Thank you for taking the time to leave a review.
We're pleased to hear that you've had a positive experience with both our facilities and the team.
The JD Gyms Team 💚
The gym - Expierence, equipment, etiquette
The gym, is just unorganised random machines in random places, you do legs in one place then move to other side of gym to do another. Which isn't the worst of things but makes more sense for all grouping to be together.
However, the gym etiquette is terrible every machine is never taken down and weights left off. The dumbells are just a absolute joke. Everyone just leaves them where they are and when you tell people to put away they just ignore you and say not your job. The weight rack with numbers on is pointless they'd be 20kg dumbells in the 4kg ones and If you find the dumbell your after the other one will be just thrown somewhere random.
The equipment for the cables is next to none, you've got one set of handle grips between 6 machines and they're in such a state it's disgraceful.
The showers, you can physically hear people just 'gobbing' onto the floor which is disgusting.
Overall I'd never recommend this gym to anyone and after my membershio this month expires there's a 99% chance won't be renewed.
1 September 2026
Reply from JD Gyms - Bradford
Thank you for taking the time to share your feedback. We're sorry to hear about your experience at our gym. We understand your frustration regarding the machines, and especially the issues with gym etiquette, misplaced dumbbells, and the lack of cable attachments. We will be sharing your comments with the gym team to address these concerns. We appreciate you bringing these matters to our attention.
The JD Gyms Team 💚
Overall
Overall, I like this gym: it has a nice renovation, modern equipment, and a pleasant atmosphere. 👍
Strengths:
* modern and convenient equipment;
* good renovation;
* pleasant atmosphere.
What could be improved — cleanliness:
I would appreciate a little more attention to cleaning, especially in the women’s area. Sometimes the mirrors and some surfaces are smudged.
Suggestion regarding an on-duty trainer:
The gym is really missing a professional staff member who could periodically approach visitors and advise them on how to use the equipment and perform exercises correctly. I often see both women and men doing exercises incorrectly. This not only reduces the effectiveness of their workouts but can also lead to injuries.
I understand that the gym has personal trainers, but not everyone can afford individual training sessions. It would be great if there were always an on-duty specialist at the club whom visitors could approach for at least basic advice.
I believe this would make the gym even more professional, improve its rating, and, most importantly, give people more confidence and motivation to exercise correctly. 💪
31 August 2026
Reply from JD Gyms - Bradford
We truly appreciate you taking the time to share your feedback regarding our renovations, modern equipment, and the pleasant atmosphere we strive to create. We are glad these aspects of our gym are meeting your expectations.
We also want to thank you for bringing the cleanliness concerns, particularly in the women's area, to our attention. We are actively reviewing our cleaning protocols to ensure all surfaces and mirrors are consistently spotless.
The JD Gyms Team 💚
Poor Service
I have a disability which means I can't use the entry pods and need access to the disabled entrance. I have emailed JD Bradford three times to request it and nobody has got back to me. I then emailed JD Gyms general to see if they could help and again nobody has got back to me. It's over two-weeks since I joined and have been unable to go to the gum unless I get the access code.
18 August 2026
Reply from JD Gyms - Bradford
Hi – Thank you for taking the time to leave this review, we’re really sorry to hear about your experience.
We understand how frustrating this must be, especially as you informed us of your accessibility requirements shortly after joining and have been unable to access the gym while waiting for a response. This isn’t the level of service we aim to provide.
If you require assistance please submit a ticket via the online Contact Us form and a member of the team will be more than happy to help you.
The JD Gyms Team 💚
Reply from JD Gyms - Bradford
Hi – Thank you for your review. We think our prices are incredible value. We provide a wide range of equipment so that members have a variety of ways to workout, aswell as our Coventry gym being open 24hours! However, we always appreciate and take on board member feedback.
The JD Gyms Team 💚
Needs improvements!!! Women’s section is ok but often you are…
Women’s section is ok but often you are stood around waiting for machine to be free unless u go late evening/night and If u go more than once have problems entering doors won’t open and no staff to let you in
6 August 2026
Reply from JD Gyms - Bradford
Hello – Thank you for taking the time to leave a review.
We're pleased to hear that you're making use of the ladies-only area. However, we appreciate your feedback regarding equipment availability and understand how frustrating it can be when you're waiting to use machines during busier periods.
Regarding access, if you need to re-enter the gym after leaving, please press the green buzzer near the entrance and a member of the team will be able to assist.
Thank you for your feedback.
The JD Gyms Team 💚
The sauna is either open for a while or…
The sauna is either open for a while or closed for a while I only go because of the sauna and when it’s closed it’s pointless to go
31 July 2026
Reply from JD Gyms - Bradford
Hello – Thank you for taking the time to leave a review.
We're sorry to hear that the availability of the sauna has impacted your experience.
From time to time, the sauna may need to be closed for maintenance, repairs, or operational reasons to ensure it remains safe and in good working order. We appreciate the inconvenience this can cause and will ensure your feedback is shared with the gym team.
The JD Gyms Team 💚
Reply from JD Gyms - Bradford
Hello – Thank you for taking the time to leave a review.
We're sorry to hear that the preacher curl machine is still out of service. We understand how frustrating it can be when a specific piece of equipment you regularly use isn't available.
Our teams do carry out regular maintenance checks and work closely with our equipment providers to resolve issues as quickly as possible.
Thank you for bringing this to our attention.
The JD Gyms Team 💚
Equipment is not lookd after there's…
Equipment is not lookd after there's some health and safety issues
19 July 2026
Reply from JD Gyms - Bradford
Hello – Thank you for taking the time to leave a review.
We’re sorry to hear that you feel some of the equipment has not been maintained to the standard expected. Our gym teams do carry out regular checks and work with our maintenance providers to address any issues as quickly and safely as possible.
Health and safety is extremely important to us, so if you notice anything in the gym, please raise this with a member of the team on site as soon as possible so they can look into it straight away.
The JD Gyms Team 💚
Facilities are good but no Staff
The gym is all good, but I feel like there isn't any staff around. I came in for the induction and there was nobody in the gym. I waited and rang the bell a couple of times. It took 30min for someone to come around, and he was from another gym, just filling in so he didn't know the layout of the gym. He tried to help and but because he was the only one in he had to interrupt many times.
12 July 2026
Reply from JD Gyms - Bradford
Hello - Thank you for taking the time to share your experience. We’re sorry to hear this, and we appreciate you bringing these concerns to our attention. Member feedback is really important to us, and we always make sure it’s reviewed so we can continue improving the experience we offer.
The JD Gyms Team 💚
This company's customer service is one…
This company's customer service is one star, I have expected it many times, I do not usually complain!
Unfreeze membership, conflicting information with little accountability.
If it was convenient, I would have changed gyms many years ago.
Javez Khan
12 June 2026
Unprompted review
Reply from JD Gyms - Bradford
Hi - Thank you for your feedback - we're sorry to hear about your experience. We understand how frustrating it can be receiving conflicting information, and we appreciate you raising your concerns with us.
The JD Gyms Team 💚
4 stars
Nice spacious gym with various equipment and machines but some resistance machines may need replacing
20 June 2026
Reply from JD Gyms - Bradford
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚
It's a good gym plenty of equipment and…
It's a good gym plenty of equipment and a good range too
19 June 2026
Reply from JD Gyms - Bradford
Hello - We're happy to hear you enjoy our gym's range of equipment. Thanks for your review!
The JD Gyms Team 💚
great machines great are (in the…
great machines great area (in the women’s section) great people love it!!!
8 June 2026
Reply from JD Gyms - Bradford
Hello – Thanks for the great review!
We’re really pleased to hear you’re enjoying the machines, the women’s section, and the overall environment. It’s fantastic to know you’re having such a positive experience.
The JD Gyms Team 💚
What made my experience great was the…facility
What made my experience great was the facility are spot on but the toilets are in verry bad condition idiots that use the gym don’t flush toilets my first day I went to the toilets I saw shit all over toilet seat and piss all over toilet they smell really bad iv joined gym after ten years really enjoyed my session just toilets need a cleaner on site 24/7
30 May 2026
Reply from JD Gyms - Bradford
Hello – Thanks for taking the time to leave such a detailed review.
We’re pleased to hear you enjoyed your sessions and found the facilities spot on, especially after returning to the gym after a long break. It’s great to know you had a positive experience overall.
We’re very sorry to hear about the condition of the toilets during your visit. This isn’t the standard we aim to provide, cleanliness is really important, and we do have cleaning schedules in place, but we also rely on members to use the facilities considerately. If you notice anything not up to standard while you’re in the gym, please let a member of the team know so it can be addressed as quickly as possible. Thank you for sharing your feedback.
The JD Gyms Team 💚
Women side is in the middle of…
Women side is in the middle of menside.. would have been better for women to have entrance closed to the women side as a lot of women do feel uncomfortable walking infront of lots of men. Not the best facilities. No staff to help.
7 May 2026
Reply from JD Gyms - Bradford
Hello – Thanks for taking the time to leave this review. We’re sorry to hear that the layout of the ladies’ area hasn’t made you feel completely comfortable, as we understand how important privacy and ease of access are when using these facilities. We also appreciate your feedback regarding the facilities and staff availability. Thank you for sharing your feedback with us.
The JD Gyms Team 💚
Amazing gym
15 December 2025
Reply from JD Gyms - Bradford
Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
We’re really glad to hear you think the gym is amazing – thanks for the kind words 🙌
The JD Gyms Team 💚
Friendly
It's a well equipped gym with a lovely community. Staff have been helpful and it's been a great place to start.
25 April 2026
Reply from JD Gyms - Bradford
Hi there – Thank you for taking the time to leave us a review, we’re really pleased to see your positive feedback ⭐
It’s great to hear you’re enjoying the range of equipment and that you’ve found the community lovely and welcoming 🙌 We’re also really glad the team have been helpful and that the gym has been a great place for you to get started on your journey.
Thanks again for your kind words, and keep up the great work 💪
The JD Gyms Team 💚
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.