Really enjoying your fantastic facilities. Everything is so easy to use and every time I go you can use all equipment you want-no waiting (as you have so many of each machine).
Location
Switch location2 Channons Hill Retail Park, Whitworth St, BS16 2EA Bristol, Gloucester, GB
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See what reviewers are saying
There's all the right equipment, its clean , staff are friendly, place is refurbished , people are nice, the gym is great and they also have great facilities!
Company replied
The gym is spacious which is good, the equipment (treadmill, cross trainer, rowing machine) are quite dated, I have been to other gyms where their machines are better quality (tv, doesn’t squeak, is... See more
Company replied
Terrible terrible gym atmosphere. Morning staff are extremely rude and unapproachable when asking for help and manager has no idea what she’s doing. Music is constantly too loud. Lack of PTs because s... See more
Company replied
Company details
- #15 of 20 best companies in Gym
About JD Gyms - Bristol
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Contact info
2 Channons Hill Retail Park, Whitworth St, BS16 2EA, Bristol, Gloucester, United Kingdom
3.9
Great
254 reviews
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I rejoined after travelling for six…
I rejoined after travelling for six months and it’s still just as easy as before - no judgement, a great variety of classes and straightforward access
5 May 2024
Reply from JD Gyms - Bristol
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
Well equipped but not beginner or anxious friendly
The gym itself is well equipped with plenty of machines and space. However, the staff were extremely unhelpful and robotic. I tried to enquire about personal training but the person I spoke to wasn't interested and wasn't helpful. I asked if there was a page to look up the personal trainers and there availability but was told there wasn't, I would just have to approach them. I asked if any of them had specialities as I have an injury and am disabled, but again wasn't given any helpful information. The main room you walk into is very loud and intense, as a neurodiverse person I really struggled, but the freeweight room at the back was a lot brighter and quieter. I'm anxious about returning but the people using the gym we nice and welcoming, shame about the staff.
24 April 2024
Reply from JD Gyms - Bristol
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
If you would like to speak to the General Manager about arranging PT sessions or an induction, you can email them on bristol@jdgyms.co.uk and they will be able to assist with this.
Best wishes
The JD Gyms Team
The app logged me out and won’t let me…
The app logged me out and won’t let me sign back in.
23 April 2024
Reply from JD Gyms - Bristol
Hi there
We are very sorry to hear you have been having difficulty accessing your account.
Please can you send an email query by clicking the link below and someone from the member service team can look into this for you. You can also call the gym and explain the issues over the phone or you can email the General Manager on bristol@jdgyms.co.uk
https://www.jdgyms.co.uk/general-enquiries-form/
Best wishes
The JD Gym Team 💚
JD Gyms stands as a beacon of fitness…
JD Gyms stands as a beacon of fitness in city. Best Gym !!!
23 April 2024
Reply from JD Gyms - Bristol
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Reply from JD Gyms - Bristol
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars and love to hear that you are enjoying your gym experience with us ⭐
Best wishes
The JD Gyms Team 💚
Reply from JD Gyms - Bristol
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars and love to hear that you are enjoying your gym experience with us ⭐
Best wishes
The JD Gyms Team 💚
Surprised by bait and switch offers
Surprised by bait and switch offers. Sign up for membership showed "Sign up for one month" prominently. And that there are no contracts or "surprises". Once you try to cancel, you find out that they take 30 days to process the cancelation in order to charge you another month.
2 April 2024
Reply from JD Gyms - Bristol
Hello
Thank you for your feedback. There is no intention of surprise within our memberships. Everything is explained in the terms of the membership before you agree to joining.
To cancel your membership, you simply visit the website and raise a cancellation ticket. I have included the link below:
https://www.jdgyms.co.uk/general-enquiries-form/
We ask that your direct debit remains live until the cancellation has been processed by one of the customer service team. We hope the above is helpful. If you need any assistance with this matter, a member of staff at your gym will be more than happy to help you.
Best wishes
The JD Gyms Team
Really good choice of classes and a…
Really good choice of classes and a reasonable price
27 March 2024
Reply from JD Gyms - Bristol
Hi there
Thank you for the fabulous review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪
Keep up the great work 💚
Lots of kit and nice atmosphere
A lot of kit, I love the style and atmosphere of the gym
19 March 2024
Reply from JD Gyms - Bristol
Hi there
Thank you for taking the time to leave us a review.
We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit. We're so pleased to hear you are enjoying your experience with us 💚
Best wishes
The JD Gyms Team
the guest wifi is terribly useless
the guest wifi is terribly useless. once connected you can't even scan the qr code to get in or outside the gym.
1 March 2024
Reply from JD Gyms - Bristol
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Reply from JD Gyms - Bristol
Hi there
Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!
Best wishes
The JD Gyms Team
Staff are really welcoming and the…
Staff are really welcoming and the induction is great gives you a idea what to strive for and provides insight into your health and fitness hazell was great in helping my sign up 5 stars all the way
20 February 2024
Reply from JD Gyms - Bristol
Hi there
Thanks for taking the time to leave us this wonderful 5star review!
We are thrilled to hear that you are enjoying the gym, keep up the great work 👍
Best wishes
The JD Gyms Team 💚
Reply from JD Gyms - Bristol
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Reply from JD Gyms - Bristol
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Work to do!!
Excellent equipment, except:
- The safety hook on the seated calf
raise is slightly too high, so it
becomes ‘dangerous’ when
attempting to put the weight back,
after a heavy set
- The seated bench press machine is
exactly the same as in Pure Gym, which I hated, due to the fact that the
stretch it provides isn’t that great.
This should be improved by any obtaining other chest press machine, than the on stated.
My opinion will probably be ignored, but hey, it’s my opinion.
8 February 2024
Reply from JD Gyms - Bristol
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Reply from JD Gyms - Bristol
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
Great Gym
I just joined this gym and so far it is very nice, clean, and a comfortable environment to be in. Good equipment and plenty to use.
27 January 2024
Reply from JD Gyms - Bristol
Hi there
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
Best wishes
The JD Gyms Team 💚
I re-joined the gym as I have moved…
I re-joined the gym as I have moved back into the area.
I love the gym and it has all the equipment I need, I was however disappointed to note that there were as usual lots of pins? Missing from numerous machines meaning I was unable to change the weight capacity to lift.
Hopefully these will be replaced by the time I visit next
24 January 2024
Reply from JD Gyms - Bristol
Hi there
Thank you for taking the time to leave us a review! It's great to hear you're enjoying your fitness journey with JD Gyms
We appreciate your feedback and will take it on board. It would be worth mentioning to a member of staff next time you are in the gym as they may have more available in the staff room 💪💚
Best wishes
The JD Gyms Team
less equipments
Fishponds JD Gym has only one machine for an upper thigh workout and only one for the upper back thigh (I think its name is Hamstring). There should be at least 2 machines for each. Because the person who is doing a workout on these machines stays on the machine even if he/she is taking a break between two sets of exercise.
24 January 2024
Reply from JD Gyms - Bristol
Hi there
Thank you for taking the time to leave us a review.
We aim to deliver a fantastic experience, so that everyone can find their fit. Many thanks for providing us feedback.
Best wishes
The JD Gyms Team 💚
Great gym
Great classes with really nice teachers. The facilities were really good. Toilets were always clean.
24 September 2023
Reply from JD Gyms - Bristol
Hi there
Thanks for the great review! It's wonderful to hear you're enjoying your fitness journey with JD Gyms and loving the classes 💪
Best wishes from all of the JD Gyms Team💚
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