JD Gyms - Chester Reviews 16

TrustScore 4 out of 5

4.2

Greyhound Retail Park, Sealand Road, CH1 4QG Chester, England, GB


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Rated 5 out of 5 stars

this gym is spacious, has all the equipment you could need and the staff are lovely and welcoming. Would definitely recommended and it is affordable as well.

Company replied

Rated 5 out of 5 stars

I have written 2 different reviews concerning my experience with jdgym Chester both complaining about lack of and missing equipment. In the last few weeks both the full range of weights of wall b... See more

Company replied

Rated 5 out of 5 stars

Great new addition to Chester. The gym has everything you need and more with that new gym X factor the cherry on the cake. The gym has a great atmosphere with everyone working towards the same goal a... See more

Company replied

Rated 1 out of 5 stars

Signed up to an introductory offer but never ended up going for health and personal reasons. Cancelling with them is beyond difficult and they know it. You have to email them and they take days to res... See more

Company replied


Company details

  1. #12 of 17 best companies in Gym

About JD Gyms - Chester

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Greyhound Retail Park, Sealand Road, CH1 4QG, Chester, England, United Kingdom

  • 01244 560674

4.2

Great

TrustScore 4 out of 5

16 reviews

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1-star

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Rated 5 out of 5 stars

The gym that has everything you need

this gym is spacious, has all the equipment you could need and the staff are lovely and welcoming.

Would definitely recommended and it is affordable as well.

15 December 2025
Unprompted review
JD Gyms - Chester logo

Reply from JD Gyms - Chester

Hi there - Thank you for your feedback. We aim to offer excellent facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
The JD Gyms Team 💚

Rated 5 out of 5 stars

I have written 2 different reviews…

I have written 2 different reviews concerning my experience with jdgym Chester both complaining about lack of and missing equipment.
In the last few weeks both the full range of weights of wall balls and a variety of sandbags have been delivered.
I appreciate the quick response to my requests for new additional equipment.
I have spoken to Michael, a PT who I initially thought was the manager, a number of times and always find him helpful and friendly, he’s an asset to the gym.
Thanks again to jdgym for responding to my requests

16 March 2026
Unprompted review
JD Gyms - Chester logo

Reply from JD Gyms - Chester

Hello - We're happy to hear that the equipment additions met your expectations. We appreciate your feedback and are glad you found our team member helpful. Thank you for the 5 stars!
The JD Gyms Team 💚

Rated 4 out of 5 stars

Great gym

Great gym. Great equipment. Terrible tunes. Too much DnB, makes me wanna leave the gym when I should be motivated to stay. Feel like whacking my head against the dumbells because of the racket coming out the speakers. More house music please. Other than that class place

22 January 2026
Unprompted review
JD Gyms - Chester logo

Reply from JD Gyms - Chester

Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚

Rated 4 out of 5 stars

Terrible music

Really good gym. Facilities are amazing and got a great price. But the music terrible. DNB all the time and music that doesn’t motivate you. Needs looking at

22 January 2026
Unprompted review
JD Gyms - Chester logo

Reply from JD Gyms - Chester

Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

Awful customer service

Signed up to an introductory offer but never ended up going for health and personal reasons. Cancelling with them is beyond difficult and they know it. You have to email them and they take days to respond each time. I was then charged £41.98 for a month, which includes a £15 late fee. They took this from my bank after I cancelled without my permission. They have been rude and unhelpful. Much better customer service at other gyms.

4 January 2026
Unprompted review
JD Gyms - Chester logo

Reply from JD Gyms - Chester

Hi - Thanks for taking the time to leave this review. We’re really sorry to hear about your experience. We do send communication about any administration fees and we’re sorry if anything wasn’t received or was missed. As our memberships are non‑contract, members are free to cancel at any time, so we never want the process to feel difficult or frustrating. Further to your feedback, we’re reviewing our processes to ensure clearer and faster support in situations like yours.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good customer service very friendly…

Good customer service very friendly staff clean gym and a variety of new equipment

17 January 2026
Unprompted review
JD Gyms - Chester logo

Reply from JD Gyms - Chester

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great new gym in Chester

Great new addition to Chester. The gym has everything you need and more with that new gym X factor the cherry on the cake.
The gym has a great atmosphere with everyone working towards the same goal and helped each other out. Special mention to the gaffer Martin Bruce who works tirelessly to make sure everything runs like clockwork and every member has a great experience. Would definitely recommend!

10 January 2026
Unprompted review
JD Gyms - Chester logo

Reply from JD Gyms - Chester

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great equipment

Great equipment, nice environment

7 January 2026
Unprompted review
JD Gyms - Chester logo

Reply from JD Gyms - Chester

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Ace gym

Ace gym, got everything you need or want including a sauna! A booty corner, perfect space for Olympic lifting or Hyrox style training and the staff are super friendly

16 December 2025
Unprompted review
JD Gyms - Chester logo

Reply from JD Gyms - Chester

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Fantastic gym equiment, vibe and lighting!

The gym equipment is fantastic with amazing lighting. The staff are always super friendly and helpful, especially Martin and Michael with their positive energy.
The space is great and just overall superb

15 December 2025
Unprompted review
JD Gyms - Chester logo

Reply from JD Gyms - Chester

Hello - Thank you so much for your 5-star review! We’re thrilled to hear you’ve had a great experience and that our staff have made such a positive impression.
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Very clean

This gym is great very clean, spacious and feel comfortable

19 November 2025
Unprompted review
JD Gyms - Chester logo

Reply from JD Gyms - Chester

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 5 out of 5 stars

I love this gym

I love this gym, there’s lot of fantastic equipment with the bonus of having a sauna too, it’s very clean and tidy, plenty of parking without a time limit which is great and to top it off the staff are so friendly and helpful

15 December 2025
Unprompted review
JD Gyms - Chester logo

Reply from JD Gyms - Chester

Hello! We appreciate you taking the time to leave us a review. We're happy to hear that you're enjoying our gym and its atmosphere.
The JD Gyms Team 💚

Rated 5 out of 5 stars

The cleanest gym I’ve ever been in

The cleanest gym I’ve ever been in, staff are always welcoming

15 December 2025
Unprompted review
JD Gyms - Chester logo

Reply from JD Gyms - Chester

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great kit, good gym.

Great kit, helpful staff, clean and tidy, and a good atmosphere. Staff are happy to help and appear to be vigilant. This makes for a safe environment to train in.

6 December 2025
Unprompted review
JD Gyms - Chester logo

Reply from JD Gyms - Chester

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

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