JD Gyms - Glasgow South Reviews 

264
TrustScore 3 out of 5

3.2

Crown Street, G5 0TG Glasgow, Scotland, GB


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Rated 2 out of 5 stars

The equipment is the oldest I’ve ever seen and I’ve been using gyms for the past 25 years. I’ve never seen a member off staff, machines don’t get cleaned and the benches are far too close together to... See more

Rated 4 out of 5 stars

Overall experience has been great since joining the gym 2 weeks ago. The only reason that I did not give 5 stars is the fact there there seems to be a lot of equipment getting broken that does not... See more

Company replied

Rated 5 out of 5 stars

I've never really stepped foot in a gym before so I had no idea what to do or expect. I had an induction with Shannon on Monday who put me straight at ease. She was so friendly and took the time to ta... See more

Company replied

Rated 4 out of 5 stars

Changing room is a bit small. A sanitary water dispenser is missing. They currently have a water tap, which others can drink from it directly despite the sign asks to fill bottles only. Paper towels... See more

Company replied


Company details

  1. #16 of 21 best companies in Gym

About JD Gyms - Glasgow South

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Crown Street, G5 0TG, Glasgow, Scotland, United Kingdom

  • 1942914914

3.2

Average

TrustScore 3 out of 5

264 reviews

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3.2

All reviews

(264)

4,473 reviews in the last 12 months

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Rated 2 out of 5 stars

There are no equipment cleaning…

There are no equipment cleaning facilities.
The entry system only allows you to enter once per day which is outrageous.

27 October 2024
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi there

If you come back a second time in the same day, please press the green buzzer button near the gates and someone will let you in. The app does only grant entry once per day, but you're welcome to come back as many times as you like, we'll just need to let you in. 👍 

If that’s something you do regularly, please speak to the Manager next time you visit, and they can help or drop your gym an email if you can’t see a Manager to speak to. The email address is glasgowsouth@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Clean facilities

Clean facilities, really friendly and helpful staff and good equipment

23 October 2024
Unprompted review
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi Max, thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our Glasgow South gym! We hope you continue to enjoy your fitness journey with us 💪 Best wishes. The JD Gyms Team 💚

Rated 4 out of 5 stars

Great facilities

Great facilities, just don’t like that can’t come more than once a day

26 September 2024
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Reply from JD Gyms - Glasgow South

Hi Mo, thank you for leaving a review and the 4 star rating! If training twice each day is something you do regularly, please speak to the Manager next time you visit Glasgow South and they can help with this. Or drop your gym an email if you can’t see a Manager to speak to 👍

Best Wishes,
The JD Gyms Team
💚

Rated 4 out of 5 stars

Good machines but the smell for the…

Good machines but the smell for the locker room is overpowering

6 October 2024
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Reply from JD Gyms - Glasgow South

Hi Brian.
Thank you for taking the time to leave a review for our Glasgow South gym, they will be happy with the 4 star rating but gutted not to nail down the 5 stars!

We strive to offer the best possible member experience, so if you ever have anything that is effecting this, please raise it with a member of our management team there and then as it may be something they can rectify for you.

We look forward to seeing you soon.

The JD Gyms Team
💚

Rated 5 out of 5 stars

Good gym friendly staff great value for…

Good gym friendly staff great value for money

4 October 2024
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Reply from JD Gyms - Glasgow South

Thank you for taking the time to leave us a review Ryan. We aim to deliver a fantastic experience, all driven by our amazing team in Glasgow South at competitive prices so that everyone can find their fit. Many thanks for providing us feedback👍 💚

Best wishes,
The JD Gyms Team.
💚

Rated 4 out of 5 stars

Great gym

Great gym with good bits of equipment (including a sauna).
Only flaw is that the free weights section is usually quite messy and struggle to find the correct weight as people just put their weights anywhere

4 October 2024
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Reply from JD Gyms - Glasgow South

Hi, thanks for the review! Glad to hear you are enjoying the gym (and the sauna). We try our best to encourage our members to return the weights after use. Our fabulous staff are always on hand to help with returning the weights so if you are ever struggling (to find them of course, not lifting them) please don't hesitate to ask! 💚

Rated 2 out of 5 stars

A Great Facility Undermined by Poor Cleanliness

I recently visited JD Gyms Glasgow South. While the facility offers great equipment and a spacious layout, the cleanliness standards leave much to be desired.

During my visit, the washrooms were notably dirty, with visible grime and a lack of proper maintenance. It's disheartening to see such a modern gym neglect basic hygiene. Additionally, many of the gym machines and equipment were covered in dust and dirt, making them feel unhygienic to use.

While the gym has potential, its poor cleanliness detracts from the overall experience. I hope they address this issue soon, as it would significantly improve an otherwise well-equipped facility.

18 September 2024
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Reply from JD Gyms - Glasgow South

Hi there. Thanks for leaving us some feedback. With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on glasgowsouth@jdgyms.co.uk

We will also forward on your comments asap for the team in Glasgow South to rectify the negative elements that have effected your
gym experience.

Kind Regards,
The JD Gyms Team
💚

Rated 5 out of 5 stars

I’ve been going for just over a week so…

I’ve been going for just over a week so far, and the facilities they have available is immaculate. The staff are very friendly and helpful whenever you need a hand.

9 September 2024
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Reply from JD Gyms - Glasgow South

Hi there Lewis, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐and hear what an impression Glasgow South and the team have made on you in your first week! The JD Gyms Team 💚

Rated 3 out of 5 stars

09.30am and no one in to switch on…

09.30am and no one in to switch on sauna, assist in general enquiries, safety aspects etc

Come on Team JD South
Better than this

10 September 2024
Unprompted review
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Reply from JD Gyms - Glasgow South

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

We have passed your comments onto the team.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

Generally this is a great place

Generally this is a great place. Lots of equipment that’s in good condition.
Plenty treadmills, cross trainers and rowers are available, plus there is an entire spin class set up upstairs to do your cardio. In addition there is a big studio space kitted out with mats, weights, power bags and more bikes that’s generally empty when not used for classes.

My one point of contention are the showers. Given the size of the place, six cubicles of which one is the cold shower for the sauna is frankly measly. One of them seems to regularly be out of order and the water pressure leaves a lot to be desired…

30 August 2024
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Reply from JD Gyms - Glasgow South

Hi there

Thank you for taking the time to leave us a review.

We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit.

Many thanks for providing us feedback with regards to the showers and changing area. We'll use this information to continue to improve the experience our members get 👍💚

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

terrible gym bench's soo close…

terrible gym bench's soo close together, dumbell rack was a mess, weights left on just about every machine

25 August 2024
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

We try our best to encourage our members to return the weights after use. Our fabulous staff are always on hand to help with returning the weights so if you are ever struggling, please don't hesitate to ask! 💚  

Best wishes
The JD Gyms Team

Rated 1 out of 5 stars

Oversubscribed and too busy

Oversubscribed and too busy. You cannot even use the equipment when you need to. No staff on hand to assist. Zero rating for me.

28 July 2024
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

my first visit and was 😀

It was my first visit and was pleased to see the range of equipments and cleanliness.
Staff was friendly and helpful 👍👍❤️😊

3 July 2024
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 2 out of 5 stars

Gym is bursting at capacity with quite…

Gym is bursting at capacity with quite a few machines out of order / damaged all in not a good first impression

2 July 2024
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Reply from JD Gyms - Glasgow South



Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

If you'd like to discuss this matter directly with the General Manager, their email address is glasgowsouth@jdgyms.co.uk

Best wishes

The JD Gyms Team

Rated 5 out of 5 stars

Great quality gym

Great quality gym, excellent value for money. Good selection of cardio and resistance training machines, as well as functional, free weights, spin bikes, and workout studio.
Great having a sauna afterwards also.

25 June 2024
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great to get back into it missed it

Great to get back into it missed it

13 June 2024
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi there

Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be ⭐

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Poor equipment and extremely…

Poor equipment and extremely oversubscribed to.

2 June 2024
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

Rated 4 out of 5 stars

Lots of equipment and lovely changing…

Lots of equipment and lovely changing area

26 May 2024
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi there

Thank you for leaving a 4 star review! It's great to hear you're enjoying the facilities at our Glasgow South gym!

We will be sure to pass this onto the team!

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Total newbie to any gym and was given a…

Total newbie to any gym and was given a tour and also shown how to work some off the equipment from a self employed pt gave a lot off tips etc

15 May 2024
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

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