JD Gyms - Livingston Reviews 14

TrustScore 4 out of 5

3.9

Kirkton South Road, Logic House, EH54 7DE Livingston, Scotland, GB


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Rated 5 out of 5 stars

I am coming to this gym for some considerable time. I’ve found the staff welcoming and in general a good place to train. The equipment is normally well maintained and a decent variation. I like myse... See more

Company replied

Rated 5 out of 5 stars

Large space with a good range of equipment Never had any bother, staff seem tentative PT Mo always around looking out for you and giving tips, always appreciated!

Company replied

Rated 5 out of 5 stars

I would highly recommend JD gym, staff are friendly and supportive. I would just say some equipment is tired and needs replacing and more wipes to clean down machines would be great!

Company replied

Rated 1 out of 5 stars

JD Livingston used to have a fantastic range of classes throughout the week with great instructors, especially spin, where you could get 2x 1hour classes in a week. Unfortunately the classes now... See more

Company replied


Company details

  1. #11 of 15 best companies in Gym

About JD Gyms - Livingston

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Kirkton South Road, Logic House, EH54 7DE, Livingston, Scotland, United Kingdom

  • 01506 530245

3.9

Great

TrustScore 4 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Nice big gym

Large space with a good range of equipment
Never had any bother, staff seem tentative
PT Mo always around looking out for you and giving tips, always appreciated!

7 February 2026
Unprompted review
JD Gyms - Livingston logo

Reply from JD Gyms - Livingston

Hello - We're happy to hear that our equipment and friendly staff have positively impacted your gym experience. Thank you for your review!
The JD Gyms Team 💚

Rated 5 out of 5 stars

I would highly recommend JD gym

I would highly recommend JD gym, staff are friendly and supportive. I would just say some equipment is tired and needs replacing and more wipes to clean down machines would be great!

7 February 2026
Unprompted review
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Reply from JD Gyms - Livingston

Hello - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and the positive feedback for our staff! If you do notice any equipment needs a wipe down, please let a member of staff know.
The JD Gyms Team 💚

Rated 5 out of 5 stars

I am coming to this gym for some…

I am coming to this gym for some considerable time. I’ve found the staff welcoming and in general a good place to train. The equipment is normally well maintained and a decent variation. I like myself his headphones, but it would be nice to hear more updated music to achieve a fuller workout. The gym is kept clean and tidy. I do tend to avoid 3-4pm as it get get a bit too busy from the younger members from collage ect

7 February 2026
Unprompted review
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Reply from JD Gyms - Livingston

Hello - We're happy to hear that you find our staff welcoming and appreciate the variety of equipment. We understand that the gym can get busy during peak hours, and that everyone's preference in music choice isn't always the same . We would encourage you to speak to the Manager at the Livingston gym to provide your suggestions.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Love the gym dynamic and the staff are really friendly

Steven is always really helpful and interacts with his customers in the gym. I have been at this gym since it was Xercise4Less (for 7 years) and love the gym dynamic here. He has always been smiling and welcoming. Ryan and Ben are also really helpful. I feel that employing another member of staff would be beneficial as it looks like they all live here. It would also be good to have vegan protein bars or an alternative in the vending machine to make it more inclusive.

16 December 2025
Unprompted review
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Reply from JD Gyms - Livingston

Hello - Thank you so much for your 5-star review! We’re thrilled to hear you’ve had a great experience and that our staff have made such a positive impression.
Thanks, The JD Gyms Team 💚

Rated 1 out of 5 stars

Classes inconsistent at Livingston

JD Livingston used to have a fantastic range of classes throughout the week with great instructors, especially spin, where you could get 2x 1hour classes in a week.

Unfortunately the classes now are very inconsistent, some weeks they will have 2 half hour spin classes in a row, often not. For me, a half hour spin is hardly worth getting changed and showered for, you're just warmed up and its finished.

Often at least one class will be cancelled at short or even no notice so you always have to check just before you go. It's very hard to get into a fitness routine when the classes are so inconsistent!

4 November 2025
Unprompted review
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Reply from JD Gyms - Livingston

Hello – Thanks for leaving a review. We’re really sorry if there have been some last-minute class cancellations, we are equally as disappointed when this happens but hope you still got an enjoyable workout whilst there. If the problem does persist, please contact or speak to the manager at the gym.
Best wishes, The JD Gyms Team 💚

Rated 3 out of 5 stars

Good equipment and space

Good equipment and space. Everything you need for a good workout.But filthy and always cold. Gave up on showering there as the temperature is too low. Been going for a year 4 times a week- not a cleaner in sight ever.

5 April 2025
Unprompted review
Rated 5 out of 5 stars

The gym was clean warm and stacks of…

The gym was clean warm and stacks of equipment.

9 March 2025
Unprompted review
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Reply from JD Gyms - Livingston

Hi there

Thank you for your positive feedback! We're glad to hear you enjoyed our clean and well-equipped gym. We strive to provide a comfortable and welcoming environment for our members.

Best wishes
The JD Gyms Team

Rated 2 out of 5 stars

Not well maintained at all

This was a big, well-equipped gym. But now it's just not maintained. One of the cross-trainers upstairs has had an 'out of order' sign on it for more than six months. And when it was icy recently, there was no grit on the footpaths, resulting in many people falling and hurting themselves.

These are just the basics that should be easy to do. This gym desperately needs someone staying on top of it, as it's starting to go downhill.

4 January 2025
Unprompted review
JD Gyms - Livingston logo

Reply from JD Gyms - Livingston

Hi there

We appreciate you taking the time to share your feedback. We understand your concerns about the gym's maintenance. We strive to provide a safe and enjoyable experience for all our members, and we're sorry to hear that hasn't been the case recently.

We'll take your feedback into consideration as we work to improve our facilities.

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

The Livingston gym used to have great…

The Livingston gym used to have great equipment and was hygienic with paper towels and hand sanitiser. Since COVID restrictions were lifted, no more towels, no more sanitiser, multiple equipment out of order and remaining so for months. Whilst standards and service has deteriorated, cost of membership has risen twice during the same period. Time to look for a new gym I think.

27 October 2024
Unprompted review
JD Gyms - Livingston logo

Reply from JD Gyms - Livingston

Hi there

Thank you for taking the time to leave us your feedback, we appreciate you taking the time to share it.

We understand your disappointment with the changes you've observed at the gym. We strive to provide a clean and well-maintained environment for our members, and we're committed to addressing your concerns.

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

No cleaning stations

No cleaning stations

27 October 2024
Unprompted review
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Reply from JD Gyms - Livingston

Hello Rachel thanks for the review. The cleaning stations in our gyms
were in place and introduced when Government restrictions required us to do so. Since all restrictions were lifted some time ago, we have been gradually returning to our normal operations, with the cleaning stations being one of the last remaining measures. We have however, provided extra bottles of sanitiser around the gym and we do encourage our members to bring in their own towel to clean off the equipment after use. Alongside this, we also have cleaners in the gym who frequently clean the equipment and work to ensure a high standard is maintained. If you do notice any equipment needs a wipe down, please let a member of staff know.

We have method statements for the team to follow for the cleaning of our equipment. Ensuring it is cleaned thoroughly without damaging it and keeping everything in action for the Livingston members to use.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym

Great gym, staff are friendly. PT Calum is very knowledgeable and patient.

18 October 2024
Unprompted review
JD Gyms - Livingston logo

Reply from JD Gyms - Livingston

Hi Ebony, thanks for taking the time to leave a review for our Livingston gym.
The team, especially Calum will be loving the kind words, keep up the great work!

Best wishes,
The JD Gyms Team.
💚

Rated 5 out of 5 stars

Good value for money

Can’t beat the value for money in the gym here at Livingston.

Equipment is normally all available. Spin classes are superb (Becca)

And it’s open 24/7

13 October 2024
Unprompted review
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Reply from JD Gyms - Livingston

Hi there David, thank you for your feedback. We aim to offer excellent classes (thanks for the Becca shout out) and facilities, first class kit and a brilliant member experience in Livingston, and your feedback helps us achieve this. Take care The JD Gyms Team 💚

Rated 4 out of 5 stars

Everything is good but the worst part…

Everything is good but the worst part about the gym would be that its too crowded all the time.

20 September 2024
JD Gyms - Livingston logo

Reply from JD Gyms - Livingston

Hi Danielis, thanks for taking the time to leave this review for our Livingston gym. We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Best wishes The JD Gyms Team 💚

Rated 1 out of 5 stars

Why is the heating on in the Gym?

The PT’s are nowhere to be seen at any time. Gym floor looks like it’s never been cleaned and there’s only 1 cleaning station in the whole ground floor for cleaning the benches, but it’s located in a different area.

Who puts the heating on in a gym? At least 5-6 times we went my partner was ill because the gyms heating was on and it became unbearable to train due to the heat. Gyms should be stone cold as well you know there’s a thing called a warm up. If the staff/ clients are cold either go and clean up the gym or if you’re a client you’re not working hard enough. My partner asked a member of staff to turn the heating off and she laughed at him.

We’ve gone elsewhere.

29 October 2023
Unprompted review
JD Gyms - Livingston logo

Reply from JD Gyms - Livingston

Hi there

Thanks for taking the time to leave us some feedback. The temperature can fluctuate with the seasons, but we always do our best to maintain a temperature which is comfortable for exercising.

We're sorry to hear you found the temperature too warm when you last visited the gym. We hope the next visit will be a better experience.

Best wishes
The JD Gyms Team 💚

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