JD Gyms - Newport Reviews 303

TrustScore 4.5 out of 5

4.3

Seven Stiles Avenue, NP19 4QQ Newport, Wales, GB


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Rated 5 out of 5 stars

I recently re-started my membership following a long period of ill health. I love this gym and the range of equipment is excellent. The background music is not as distracting as it used to be ,I'm gla... See more

Company replied

Rated 5 out of 5 stars

Only just joined this weekend, first visit today ! As a beginner I feel huge anxiety walking into gyms however I LOVE the fact this gym has a ladies only section! I feel this will help build my confid... See more

Company replied

Rated 3 out of 5 stars

Few days into new membership. More plate loaded machines definitely needed. Would be more beneficial than the amount of bar benches currently in gym. Gym is very busy, luckily I can avoid peak times.... See more

Company replied

Rated 3 out of 5 stars

Price keeps creeping up every few months to the degree that it won’t be worth it. Good size gym overall but lacks Sauna, steam room, jacuzzi etc. which is fine but if the price goes up anymore( £35 pm... See more

Company replied


Company details

  1. #13 of 18 best companies in Gym

About JD Gyms - Newport

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Seven Stiles Avenue, NP19 4QQ, Newport, Wales, United Kingdom

  • 1633848829

4.3

Excellent

TrustScore 4.5 out of 5

303 reviews

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4.3

All reviews

(303)

4,317 reviews in the last 12 months

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Rated 5 out of 5 stars

Really have enjoyed my first 2 weeks

Really have enjoyed my first 2 weeks , clean and well equipped

25 May 2026
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Reply from JD Gyms - Newport

Hello – Thanks for taking the time to leave this review. We’re really pleased to hear you’ve been enjoying your first couple of weeks and that you’ve found the gym clean and well equipped. It’s great to know you’ve had such a positive start with us.
Thanks for sharing your feedback, and we hope you continue to enjoy your time at the gym.
The JD Gyms Team 💚

Rated 5 out of 5 stars

I recently re-started my membership…

I recently re-started my membership following a long period of ill health. I love this gym and the range of equipment is excellent. The background music is not as distracting as it used to be ,I'm glad to be back.

29 April 2026
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Reply from JD Gyms - Newport

Hi – Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!

It’s great to hear you’ve returned after a period of ill health – welcome back 🙌 We’re really pleased you’re enjoying the range of equipment and that the gym environment is working well for you.

Thanks again for your kind words, and we’re glad to have you back on your fitness journey 💪

The JD Gyms Team 💚

Rated 5 out of 5 stars

Clean gym

Clean gym. Every possible piece of equipment. Friendly atmosphere. Love it.

26 April 2026
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Reply from JD Gyms - Newport

Hello - We're happy to hear that you love our clean gym, equipment, and friendly atmosphere! Thank you for your positive feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Ladies only section for those little insecurities

Only just joined this weekend, first visit today ! As a beginner I feel huge anxiety walking into gyms however I LOVE the fact this gym has a ladies only section! I feel this will help build my confidence massively ! And I might be able to chuck myself into a class eventually! Thank you JD gym for understanding the assignment! Great first visit ! Happy customer!

27 April 2026
Unprompted review
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Reply from JD Gyms - Newport

Hello – Thank you so much for taking the time to leave a review! We’re really glad to hear that you felt comfortable on your first visit, especially as a beginner. Walking into a new gym can feel daunting, so it’s great to know the ladies‑only area has helped ease that anxiety and given you confidence to get started.
It’s brilliant to hear you enjoyed your first visit and are already feeling positive about progressing, including possibly trying a class in the future. We’re so pleased to welcome you and wish you the very best as you continue your fitness journey with us.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Average 24 hour Gym

Lots of equipment to choose from however everything is everywhere - weight plates and dumbbells are carnage and can never find what is needed
Cleanliness is questionable at the times I’ve been
Never really see any staff about in the club

12 April 2026
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Reply from JD Gyms - Newport

Hello – Thanks for taking the time to leave this review. We’re sorry to hear that your experience was affected by the cleanliness of the gym and members not putting equipment back. We understand how frustrating this can be, and we appreciate you raising your concerns with us.
The JD Gyms Team 💚

Rated 5 out of 5 stars
JD Gyms - Newport logo

Reply from JD Gyms - Newport

Hi - We appreciate your positive feedback and are so glad you enjoy our clean facilities and equipment!
The JD Gyms Team 💚

Rated 5 out of 5 stars

I love this gym

I love this gym, with accessible parking and lots of facilities nearby it’s perfect! I also absolutely love Jenny’s Zumba classes, they have changed my workout routine and as a dancer her classes are insanely good, I would pay the full membership just for it! I would absolutely love to see her have another time slot for classes on Tuesday like it used to be!

15 March 2026
Unprompted review
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Reply from JD Gyms - Newport

Hi - Thanks for the 5 star review! It's great to hear you’re enjoying the classes at our Newport gym, keep up the great work! Please feel free to share any suggestions you may have with the gym team directly on your next visit.👍
The JD Gyms Team 💚

Rated 4 out of 5 stars

Good gym

Good gym, good variety of machines, reasonably big. £30/month is a lot for a gym but it's the closest to me.

17 March 2026
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Reply from JD Gyms - Newport

Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

State of the art gym well maintained

State of the art gym well maintained

18 September 2025
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Reply from JD Gyms - Newport

Hi - We appreciate you taking the time to leave a review. We are so happy to see the positive feedback for our facilities. Thank you for the five stars!
The JD Gyms Team 💚

Rated 5 out of 5 stars

Karli Lou Les Mills BodyCombat classes are brilliant

Just joined JD Sports Gym Newport and really enjoying it so far. The lighting is great! Which sounds weird but sets the tone and mood.
Karli Lou Les Mills BodyCombat classes are brilliant, her energy is next level and makes the whole class feel really fun rather than intimidating.
Proper inclusive vibe too. Feels welcoming no matter your level, which I rate highly. Big fan 👊

1 February 2026
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Reply from JD Gyms - Newport

Hello- We're happy to hear you're enjoying our Newport gym! It's great that you find the BodyCombat classes fun and energetic. Thanks for the positive feedback!
The JD Gyms Team 💚

Rated 3 out of 5 stars

Broken equipment

I've been a member at Gym Name for short duration and have generally enjoyed my experience. However, I would like to raise a couple of concerns that I've recently encountered.

1. Broken Assault Bike : I noticed the assault bike has been out of order for an extended period. As a fan of high-intensity workouts, the assault bike is a crucial part of my routine, and its absence has significantly affected my training. It would be great if the gym could prioritize repairs or replacement to ensure members can access all the equipment.



2. Broken Tap : Additionally, I've encountered issues with the tap in the gym. It either runs very slowly or is completely out of order, which is inconvenient before and after workouts. A functioning tap is essential for maintaining hygiene and comfort.



I appreciate the efforts of the staff and understand that equipment can sometimes have issues, but I hope these concerns can be addressed soon for the betterment of the gym experience.

Thank you for considering this feedback!

Dennis Timmins

16 February 2026
Unprompted review
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Reply from JD Gyms - Newport

Hi – Thanks for leaving us some feedback. Our gym teams do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should become broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have equipment in working order as soon as is safely possible. If you do have any concerns about the equipment, please notify staff on site as soon as you can.
Thank you, The JD Gyms Team 💚

Rated 5 out of 5 stars

The atmosphere in the gym is amazing as…

The atmosphere in the gym is amazing as well as lighting equipment and over all experience

10 February 2026
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Reply from JD Gyms - Newport

Hello - We appreciate you taking the time to leave us a review and we are thrilled to see the 5 stars! It's great to hear you enjoy using the gym overall.
The JD Gyms Team 💚

Rated 3 out of 5 stars

No off peak times.

There’s a good range of gym equipment and I invested in a gym membership so I could workout around 5:30 in the morning after I finished work. I thought this would be a great idea because it would be quieter than the afternoons. When I arrived I was shocked because it was absolutely crawling full of people. I think if the gym is going to be this busy then I’m better off going for a run in the park. It was really awkward to use the weights area.

7 February 2026
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Reply from JD Gyms - Newport

Hello - Thanks for taking the time to leave this review. Our gyms are very popular and can become busy, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to improve our facilities.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Put the weights back sausages

In a member of Everlast also I use that for the pool sauna and steam room.really good set up and floor space never struggle for room break a good gym. Although people could put the dumbbells back in there correct weights apart from missing pool etc it’s a good over all gym. I joined because of the 24 hour opening times.

24 January 2026
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Reply from JD Gyms - Newport

Hello - We're happy you appreciate our facilities and 24-hour access. We understand how frustrating it can be when equipment isn't returned and would advise speaking to a member of staff on the gym floor should you notice any members not putting the equipment back. Thanks for your feedback!
The JD Gyms Team 💚

Rated 5 out of 5 stars

Amazing gym

Very welcoming clean and worth every penny

21 January 2026
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Reply from JD Gyms - Newport

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

JD Newport Zumba

I love JD gyms newport! The range of classes is so good, specifically Jenny’s Zumba! Her Zumba is literally the best, so disappointed it’s only on 2 days! Would love to see more of her Zumba on the timetable! I also love the female only section, a lovely way to ease into the gym!

18 January 2026
Unprompted review
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Reply from JD Gyms - Newport

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

JD gyms Newport is a great gym…

JD gyms Newport is a great gym especially because of the ‘women’s only’ gym section. Also their classes are amazing! My favorite would be Zumba because of the lovely instructor, Jenny. She makes every class lively and fun while we sweat it out haha.

15 January 2026
Unprompted review
JD Gyms - Newport logo

Reply from JD Gyms - Newport

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

I was really nervous starting the gym…

I was really nervous starting the gym the manager I think her name is natalie helped by giving good advice and just being friendly and a good person

12 November 2025
Unprompted review
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Reply from JD Gyms - Newport

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 3 out of 5 stars

The lockers need a refurbish

The lockers need a refurbish. There is no reception area to talk to staff if you need to. The rubber mats aren't cleanable. You can't wipe them down.

6 January 2026
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Reply from JD Gyms - Newport

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

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