When you go after a certain time (mainly night) majority of the machines are shut off... I understand some equipment need times to power off and have a break but its annoying when you pay for the memb... See more
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Only just joined this weekend, first visit today ! As a beginner I feel huge anxiety walking into gyms however I LOVE the fact this gym has a ladies only section! I feel this will help build my confid... See more
Company replied
Few days into new membership. More plate loaded machines definitely needed. Would be more beneficial than the amount of bar benches currently in gym. Gym is very busy, luckily I can avoid peak times.... See more
Company replied
Pros - great for training free weights/plate loaded/functional, not as many clowns as other gyms in Newport. Natalie is a lovely manager. Cons - Matrix Cardio kit is poop, maybe the staff who train sh... See more
Company details
- #17 of 21 best companies in Gym
About JD Gyms - Newport
Written by the company
Contact info
Seven Stiles Avenue, NP19 4QQ, Newport, Wales, United Kingdom
- 1633848829
4.3
Excellent
307 reviews
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Just joined to try and get rid of the…
Just joined to try and get rid of the last of my excess weight, really easy to join and the personal trainers are easy to contact.
Parking is easy and plentiful. The cardio machines are plentiful, and there’s a useful ladies only section, although no water or windows in that area.
8 April 2025
I really enjoy my classes at JD with…
I really enjoy my classes at JD with Jenny including Zumba and yoga. Zumba is very fun and I burn a lot but of calories and yoga makes me feel relaxed and it’s good for my body. I am looking to get back to Pilates, I would prefer if we had another Pilates class in the week rather than just one.
13 April 2025
Unprompted review
terrible
broken machines, terrible lighting, bare empty women's section with practically nothing in it, missing attachments for machines also
3 April 2025
Love this gym, especially Yoga with Jenny!
Love this gym, always plenty of equipment available and loads of classes to enjoy. Absolutely love Yoga with Jenny, just gutted they cancelled the Saturday morning class.
6 April 2025
Unprompted review
Happy
Well I have only just just joined and been 3 times feel comfortable there lots of machines staff helpful and happy
25 March 2025
The classes here are amazing
The classes here are amazing, especially Zumba with Jenny - has really become the highlight of my week
24 March 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Love Zumba class with Jenny!
Have the best time every week at Zumba with Jenny, such good exercise yet so much fun!!!
18 March 2025
Unprompted review
Reply from JD Gyms - Newport
Hi there
We're thrilled to hear you have such a positive experience with Jenny's Zumba class!
It's wonderful to know you're enjoying the fun and effective workout. We're so glad you're having a great time!
Best wishes
The JD Gyms Team
The classes here are amazing
The classes here are amazing, especially Zumba with Jenny - has really become the highlight of my week
18 March 2025
Unprompted review
Reply from JD Gyms - Newport
Hi there
We're thrilled to hear you're enjoying our classes, especially Zumba with Jenny! It's wonderful to know that our classes are making a positive impact on your week.
We appreciate your kind words and hope you continue to find our offerings enjoyable.
Best wishes
The JD Gyms Team
The Zumba classes are excellent and…
The Zumba classes are excellent and Jenny is great!
18 March 2025
Unprompted review
Reply from JD Gyms - Newport
Hi there
We're thrilled to hear you're enjoying the Zumba classes and that Jenny is a great instructor.
We appreciate your positive feedback and are glad you're having a positive experience.
Best wishes
The JD Gyms Team
Reply from JD Gyms - Newport
Hi there
We appreciate your kind words! It's wonderful to hear that you enjoy our space and the people here. We strive to create a welcoming and supportive environment for everyone to reach their fitness goals.
Best wishes
The JD Gyms Team
Reply from JD Gyms - Newport
Hi there
We appreciate you taking the time to share your positive feedback. We're thrilled to hear you're enjoying the comfort and quality of our gym.
Best wishes
The JD Gyms Team
Newport gym Zumba
Newport gym
Fantastic Zumba at Newport club, Jenny makes the class great fun. If you want a strong Zumba workout give this a try!
8 March 2025
Unprompted review
Reply from JD Gyms - Newport
H there
We are thrilled to hear you had such a positive experience with our Zumba class! Jenny is a fantastic instructor and we are so glad you enjoyed her class. We appreciate your kind words and hope to see you again soon.
Best wishes
The JD Gyms Team
Good equipment but I don’t understand…
Good equipment but I don’t understand why changing rooms would be closed from 10pm onwards? I joined this gym because it’s open 24/7 and I finish work at 11pm Mon-sat so I can’t even take a shower after my workout?
26 February 2025
Reply from JD Gyms - Newport
Hello!
Thanks for leaving us some feedback, we appreciate it.
We are a 24-hour gym in Newport, but due to there being less staff on duty throughout the night, areas which are not covered by CCTV are closed t for the safety of our members (i.e. the main changing rooms and saunas).
We do however leave the accessible changing room open at all times, as well as there being lockers for you to use. If you need to get changed or grab a shower during the night, that option is there for you and you'll have complete privacy in there.
Hope this helps!
The JD Gyms Team 💚
Smith Machine issues
Good gym but have an issue with the Smith Machines. The safety stoppers are way too high and cannot be lowered meaning you can’t use them for hip thrusts. My previous gym had smith machines with much lower stoppers and they were perfect.
Please invest in new Smith Machines as they are too restrictive!
24 February 2025
Unprompted review
Reply from JD Gyms - Newport
Hi there
Thank you for your review, we appreciate your feedback.
We strive to provide a diverse range of equipment to cater to various fitness needs. We value your input and will consider it as we plan for future equipment upgrades.
Best wishes
The JD Gyms Team
Jenny’s yoga & Pilates class JDs
Been doing yoga & Pilates with Jenny for a few months and the health benefits have been incredible. Jenny is a wonderful teacher, and makes everyone welcome and at ease. Jenny talks through each movement, giving various levels from a very beginner to those who are more advanced. Yoga is recommended by Doctors to help with physical issues, and I have found it also helps with my wellbeing as it calms my mind. I leave Jenny’s classes feeling energised and relaxed with any stress melted away. I would highly recommend this class to anyone.
23 February 2025
Unprompted review
Reply from JD Gyms - Newport
Hi there
Thank you for your kind words and for sharing your positive experience. We're thrilled to hear that you've found Jenny's classes so beneficial.
It's wonderful to know that you've experienced the positive impact of yoga and Pilates on your physical and mental well-being. We appreciate your recommendation and are delighted that you leave feeling energised and relaxed.
Best wishes
The JD Gyms Team 💚
First time user
Great gym, specially love the ladies only part, friendly and well equipped
14 February 2025
Reply from JD Gyms - Newport
Hi there
Thank you for taking the time to leave a review. We're delighted to hear you're enjoying our facilities, especially the ladies-only area.
We strive to create a welcoming and well-equipped environment for all our members.
Best wishes
The JD Gyms Team 💚
Huge thanks to the best Yoga and Pilates trainer, Jenny Lui
I’ve been a member at JD Gyms Newport (Spytty) for almost a month now and I’d just like to thank one of the Trainers, Jenny Lui, for being so fantastic and encouraging. Jenny goes above and beyond to make everyone feel so welcome and her enthusiasm is unmatched. She’s super supportive and I love her yoga and Pilates classes - I just wish there were more throughout the week.
Joining a new gym is quite a daunting experience but I’m so grateful for Jenny making me feel so comfortable and happy there.
20 January 2025
Unprompted review
Reply from JD Gyms - Newport
Hi there
Thank you for your kind words! We're thrilled to hear you're enjoying your time at the Newport gym and that you've found Jenny so encouraging and supportive.
It's wonderful to know you're feeling comfortable and happy in your fitness journey. We appreciate your feedback about the yoga and Pilates classes and will pass it on to the team.
Best wishes
The JD Gyms Team 💚
Excellent choice of equipment
Excellent choice of equipment, easy 24 hour access. Would be 5 star review, but showers not being open after 22:00 for shift workers is the only negative. Would recommend gym.
23 January 2025
Reply from JD Gyms - Newport
Hi there
We appreciate your kind words about our equipment and access hours. We understand the importance of shower access for shift workers and are looking into ways to improve this for our members. Thank you for your feedback, it helps us to better serve our community.
Best wishes
The JD Gyms Team
Reply from JD Gyms - Newport
Thank you for your kind words! We're glad you appreciate our clean and tidy facilities, and we're especially happy to hear you enjoy our women's only area.
Best wishes
The JD Gyms Team
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