Been using the Plymouth branch since it opened, up until recently it's been fairly decent. Over the recent hottest periods they have decided to shut the hot water off to save money I'm assuming, mean... See more
Company replied
Location
Switch locationNext to Tesco Superstore, Transit Way, PL5 3TW Plymouth, GB
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Air conditioning is non existent and is getting worse each week as the heat gets worse although sometimes it feels cooler outside! Quality gym with high standard facilities, just workouts getting mo... See more
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I haven't been to a gym in over 30 years, but my experience here has been nothing but positive. Lots of choice in equipment, clean changing rooms, and general area. Steve has been my personal t... See more
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Gym is a great size and has a lot of equipment, many different types for the same muscle group which means you aren't waiting around for much, which is great. The staff are always friendly and easy to... See more
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Company details
- #13 of 18 best companies in Gym
About JD Gyms - Plymouth
Written by the company
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Next to Tesco Superstore, Transit Way, PL5 3TW, Plymouth, United Kingdom
4.7
Excellent
125 reviews
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Cold showers, broken equipment and toilets.
Been using the Plymouth branch since it opened, up until recently it's been fairly decent.
Over the recent hottest periods they have decided to shut the hot water off to save money I'm assuming, meaning lot of unhappy people in the changing rooms having to have cold showers which I can assure you after a sweaty session is no fun. One of the toilet stall locks has been broken for months and is still not working properly. And currently 2 highly used pieces of equipment are currently broken and have been for several weeks, when equipment breaks it takes forever for them to be fixed. I am considering joining another gym, I can deal with the odd broken piece of equipment but cold showers .. nah screw that.
5 July 2026
Unprompted review
Reply from JD Gyms - Plymouth
Hello – Thank you for taking the time to leave a review.
We're sorry to hear that aspects of your recent experience have left you feeling disappointed. We understand how frustrating it is when facilities aren't available as expected, particularly after a workout.
We're disappointed to hear about the ongoing maintenance issues you've highlighted. We appreciate how frustrating it can be when equipment is out of order for an extended period, especially when it's regularly used equipment. Your feedback will be shared with the relevant team for review.
Thank you again for your feedback. It helps us identify where improvements are needed and improve the experience for all members.
The JD Gyms Team 💚
Air conditioning is non existent and is…
Air conditioning is non existent and is getting worse each week as the heat gets worse although sometimes it feels cooler outside! Quality gym with high standard facilities, just workouts getting more and more uncomfortable with the heat. Staff say ac can be used but simply doesn't get turned up enough?
31 May 2026
Unprompted review
Reply from JD Gyms - Plymouth
Hello – Thanks for taking the time to leave this review. We’re really pleased to hear you rate the gym and facilities highly, but we’re sorry to hear that the temperature has made your workouts uncomfortable. While our teams do aim to maintain a comfortable temperature, external conditions can have an impact. We appreciate you highlighting this and sharing your feedback regarding the air conditioning.
The JD Gyms Team 💚
Amazing experience
Amazing experience! Friendly staff and great facilities. Will 100% join if I relocate to this area.
28 May 2026
Unprompted review
Reply from JD Gyms - Plymouth
Hi there – Thank you for taking the time to leave such a great review, we’re thrilled to see your feedback ⭐
It’s fantastic to hear you had an amazing experience and that you found the team friendly and the facilities great – that’s exactly what we aim to provide 🙌
We’d love to welcome you as a member in the future if you do relocate – you know where we are 💪
Thanks again for your kind words!
The JD Gyms Team 💚
Great gym and facilities
10 May 2026
Unprompted review
Reply from JD Gyms - Plymouth
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Good gym great equipment exceptional…
Good gym great equipment exceptional staff
4 May 2026
Unprompted review
Reply from JD Gyms - Plymouth
Hi - We appreciate your comments and the 5-star review. We're happy you find our gym, equipment, and staff exceptional.
The JD Gyms Team 💚
Steve’s class and T
13 January 2026
Unprompted review
Reply from JD Gyms - Plymouth
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Awful gym - unhygienic
Awful gym. No hand soap in the male toilets for 3 weeks now….how hard is it to go Tesco (next door) and just buy some? Also no air con? Management are a bunch of monkeys
6 April 2026
Unprompted review
Reply from JD Gyms - Plymouth
Hello – Thanks for taking the time to leave this review. We’re sorry to hear about your concerns regarding the availability of hand soap in the toilets. Cleanliness and comfort are important to us, and if you notice anything missing or not working as it should during your visit, please let a member of the team know so it can be addressed. Thank you for sharing your feedback.
The JD Gyms Team 💚
Reply from JD Gyms - Plymouth
Hello - We appreciate you taking the time to leave a review, and we are so glad you enjoy our gym and facilities.
The JD Gyms Team 💚
Love the gym
Love the gym, plenty of equipment/machines available. My pt sessions with steve lavis are amazing and we do not have to wait around to use anything. Steve knows to push me as I can be less enthusiastic at times but he is also a unique pt because not only has he learned how to help people with weight loss he has also learned how to help people gain weight, strengthen and condition/tone up. Steve has ensured he has done his research well as i need help putting on weight and toning up but it also comes with personal challenges. Steve isn't scared to take on this challenge and understands life can get in the way so he works with you not against you
22 February 2026
Unprompted review
Reply from JD Gyms - Plymouth
Hello - We're happy you enjoy the gym and its equipment. It's great to hear that your sessions are beneficial and tailored to your needs. We appreciate you sharing your experience!
The JD Gyms Team 💚
I booked Steve Lavis as my PT
I have booked the services of their PT Steve Lavis, and have been at this gym now about 4 months. Steve pushes me to do my best, and also advises on diet and is helping me achieve my goal of being strong during the menopause.
The equipment is up to date and they also have a range of free weights, a studio and a floor area.
I usually go in the afternoons, so nice and quiet too.
25 February 2026
Unprompted review
Reply from JD Gyms - Plymouth
Hello - We're happy to hear that you're achieving your goals with the help of your personal trainer. It's great to know that you find our equipment and facilities beneficial. Thank you for your positive feedback!
The JD Gyms Team 💚
I’ve been going to JD for a while now…
I’ve been going to JD for a while now on and off but always found parts of the gym intimidating!
I’ve had Steve as my trainer for the last month and now I’m confident enough to go in and use all the equipment on my own and speak to other members of the gym!
I’ve had Steve as my trainer for 4 weeks and can already feel my progress.
He’s patient and explains things so they’re easy to understand.
17 February 2026
Unprompted review
Reply from JD Gyms - Plymouth
Hello - We're happy to hear that you're feeling more confident at the gym! It's great to know that your training has helped you progress and feel comfortable using the equipment and interacting with other members. Thank you for sharing your experience with us.
The JD Gyms Team 💚
Steve at JD Gym
Great gym with fantastic equipment. Steve has been 10/10. Amazing PT and definitely made me want to continue with my fitness journey at JD. If you're looking for a PT in Plymouth, he is your guy. Couldn't recommend enough!
1 February 2026
Unprompted review
Reply from JD Gyms - Plymouth
Hello - We're happy to hear that you enjoyed your experience at our gym! It's great to know the equipment and personal training have motivated you on your fitness journey. Thank you for your positive feedback!
The JD Gyms Team 💚
PTSteve from JDGym Plymouth is superb
PTSteve from JDGym Plymouth is superb. He listens to your goals and ambitions. Devices programs to suit you as an individual. He is knowledgeable, friendly and professional. I would highly recommend him. The gym in Plymouth has lots of variety when it comes to equipment - something for everyone. Well maintained with very good staff. Thank you Steve for believing in me, helping me overcome my gym phobia and walking this journey with me.
25 February 2026
Unprompted review
Reply from JD Gyms - Plymouth
Hello - We're happy to hear about your experience at JD Gyms Plymouth! It's great to know that the variety of equipment and well-maintained facilities suit you. We appreciate your acknowledging the staff's dedication to helping you overcome your gym phobia and achieve your goals. Thank you for the positive feedback!
The JD Gyms Team 💚
Great Experience
I haven't been to a gym in over 30 years, but my experience here has been nothing but positive.
Lots of choice in equipment, clean changing rooms, and general area.
Steve has been my personal trainer since December; he's brilliant and encouraging, working with me to slowly rebuild my confidence.
He was also fantastic with my Hubby, when he went for a taster in February, following open heart surgery in December. Hubby has now signed up for membership.
The only drawback, from my point of view, is the too loud rubbish music!
11 February 2026
Unprompted review
Reply from JD Gyms - Plymouth
Hello - We're happy to hear that your return to the gym has been so positive! It's great to know you appreciate the equipment and cleanliness. Thanks for your feedback!
The JD Gyms Team 💚
amazing gym would recommend really good…
amazing gym would recommend really good price
19 February 2026
Unprompted review
Reply from JD Gyms - Plymouth
Hello - We appreciate your recommendation and are so happy you find our gym amazing! Thanks for the positive feedback.
The JD Gyms Team 💚
had such a great workout out here would…
had such a great workout out here would defo recommend
19 February 2026
Unprompted review
Reply from JD Gyms - Plymouth
Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚
Great gym and great equipment 😊
18 February 2026
Unprompted review
Reply from JD Gyms - Plymouth
Hello - We appreciate you taking the time to leave a review. We are so happy you enjoy the gym and equipment. Thank you for the five stars!
The JD Gyms Team 💚
All the staff are really friendly and…
All the staff are really friendly and Terrell is sooooo nice! Great facilities too.
11 February 2026
Unprompted review
Reply from JD Gyms - Plymouth
Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and the positive feedback for our staff!
Thanks, The JD Gyms Team 💚
Reply from JD Gyms - Plymouth
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Reply from JD Gyms - Plymouth
Hello - We appreciate your kind words about our gym and staff! We're happy you had a great experience with us.
The JD Gyms Team 💚
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