JD Gyms - Preston Reviews 

366
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TrustScore 4 out of 5

4.2

Port Way, Tustin Court, PR2 2YQ Preston, Ashton-on-Ribble, GB

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Rated 5 out of 5 stars

12.30 Xfit , bit of a strange start as we were under the impression a class was on . Unfortunately the FC Morgan wasn’t aware until last min as our usual Monday team started setting up ourselves ,... See more

Rated 5 out of 5 stars

First time at the JD in Preston after signing up as an alternative option as it's 24/7. Very impressed - clean, excellent time to go not overcrowded and equipment superb.

Rated 3 out of 5 stars

Been a member for a few years and this gym has been on the slide for a while now.The equipment is old and poorly maintained. I usually do spin classes but the Saturday morning spin class I took today... See more

Company replied

Rated 5 out of 5 stars

Wow 🤩 new manager Chris made a huge impression today , fantastic team player , looks like he is going to be customer focused. .Due to holidays ,illness and some of the team changing roles or leaving... See more

Company replied


Company details

  1. Gym

About JD Gyms - Preston

Written by the company

Membership Help

Find a Gym

Membership Help

Looking for a gym with incredible energy, state-of-the-art gym equipment and everything you need to achieve your fitness goals? At JD Gyms, our premium facilities are designed to help you train harder, feel better, and achieve more.

From expansive free-weights areas, industry-leading cardio machines, and dedicated functional fitness zones to luxury changing rooms, saunas and loads of fitness classes running every month*, we're here to help you get the most out of your workouts. Whether you're focused on weight loss, strength training, muscle building or overall fitness, our gyms have got you covered.

We've been raising the bar since 2014, redefining what people should expect from a gym membership, combining premium facilities with affordable prices to deliver an experience that stands out from the crowd. With over 100 gyms across the UK, we're one of the fastest-growing fitness brands, helping thousands of members stay motivated, build confidence and reach their goals every day.

It's time to stop settling for average gyms and workouts. Join a welcoming community of like-minded members at a gym near you, and enjoy access to top-tier equipment, unlimited fitness classes and flexible gym memberships.

You can find us by visiting www.jdgyms.co.uk *Facilities vary by club, see individual gym pages on our website for details.

Contact info

  • Port Way, Tustin Court, PR2 2YQ, Preston, Ashton-on-Ribble, United Kingdom

  • 1772282976

4.2

Great

TrustScore 4 out of 5

366 reviews

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1-star

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4.2

All reviews

(366)

4,337 reviews in the last 12 months

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Rated 1 out of 5 stars

Too busy of a gym

Too busy of a gym, no parking, still yet to receive confirmation that they have cancelled my membership. Just a joke really.

25 February 2024
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Reply from JD Gyms - Preston

Hi there

Thank you for your review.

So long as you've submitted your cancellation request using our contact form, someone will process that and confirm via email for you. That's all you need to do:

https://help.jdgyms.co.uk/support/tickets/new

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Really helpful JD people

Really helpful JD people, great kit, good sauna...

5 March 2024
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Reply from JD Gyms - Preston

Hi there

Thank you for leaving a 5 star review! It's great to hear your enjoying using the facilities! We will be sure to pass this onto the team!

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars
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Reply from JD Gyms - Preston

Hi there

Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!  

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

I have just changed gyms

I have just changed gyms. I love this one. Really friendly. Good equipment. Very happy

21 February 2024
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Reply from JD Gyms - Preston

Hi there

Thanks for taking the time to leave us this wonderful 5star review!

We are thrilled to hear that you are enjoying the gym, keep up the great work 👍 

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Friendly staff

Friendly staff, clean gym and good equipment

16 February 2024
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Reply from JD Gyms - Preston

Hi there

Thanks for taking the time to leave us this wonderful 5star review!

We are thrilled to hear that you are enjoying the gym, keep up the great work 👍 

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Green button pressed several times no t

Having trained for more than 40 years this is the first gym that wont let you reenter should you leave something in the cat or have an emergency to attend to at home. Having completed half my workout i had to go home for an hour or so upon returning i couldnt gain access. I could understand this protocol if it were during busy periods but this all took place between 12 midnight and 6 am, at one point i was the only person in the gym.
Of course noone is interested at that time of day so i had no option but to return home. Not exactly sure what the problem is during these hours. In the past i had left a wallet in the gym but of course couldnt gain access so it was left in the hands of the few members in the gyn around 1am in the morning. Got wallet back but not the cash. Of course they could tell from the camera that no one had removed the cash before being on camera. The equipment is mostly good but there are signd of neglect with some items even though the gym hasnt been open long

18 February 2024
Unprompted review
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Reply from JD Gyms - Preston

Hi there

Thank you for taking the time to leave us a review.

If you come back a second time in the same day, please press the green buzzer button near the gates and someone will let you in. The app does only grant entry once per day, but you're welcome to come back as many times as you like, we'll just need to let you in.  

If that’s something you do regularly, please speak to the Manager next time you visit, and they can help or drop your gym an email if you can’t see a Manager to speak to - preston@jdgyms.co.uk

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

Very friendly and helpful staff and…

Very friendly and helpful staff and well equiped weight training room. Clean and tidy rooms. I only joined a week ago so I haven’t tried the classes yet.

31 January 2024
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Reply from JD Gyms - Preston

Hi there

Thanks for the 5star review! Glad to hear that you are enjoying the gym, keep up the great work 👍   

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

Awful gym

Not the gym to go to if your over 30 mostly kids and young posers hogging the machines and if your into getting fit cardiologically I wouldnt bother trying to get a machine. Not a pleasant and friendly enviroment.

31 January 2024
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Reply from JD Gyms - Preston

Hi there

Thank you for taking the time to leave us a review.

We are sorry you didn't enjoy your experience when you visited our Preston Gym. Our gyms do get busy at peak times. It might be worth visiting when it's less busy or trying a class to get a good feel for things and what works best for you.

We hope this helps.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Great gym

Really enjoying going friendly clean great attitude

30 January 2024
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Reply from JD Gyms - Preston

Hi there

Thank you for taking the time to leave us a review!

It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪

Best wishes
The JD Gyms Team 💚

Rated 4 out of 5 stars

Love the gym the only thing is the…

Love the gym the only thing is the after hours toilet.. as it’s also the only shower at this time to, so if someone is in the shower you can’t use the toilet

27 January 2024
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Reply from JD Gyms - Preston

Hi there

Thank you for taking the time to leave us a review! It's great to hear you're enjoying your fitness journey with JD Gyms

We appreciate your feedback and will take it on board 💪💚

Best wishes
The JD Gyms Team

Rated 3 out of 5 stars

Average equipment

Everything ok, excellent cardio equipment,
Disappointing that other equipment are not enough for everyone so you have to be more patient and wait for your turn.

27 January 2024
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Reply from JD Gyms - Preston

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Good environment good equipment only…

Good environment good equipment only thing that would improve more is tricep machine

22 January 2024
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Reply from JD Gyms - Preston

Hi there

Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

Best wishes
The JD Gyms Team 💚

Rated 5 out of 5 stars

Lovely gym

Lovely gym, everyone is friendly and very helpful. Really enjoying the JD Burn class with Ryan. And it's open 24hrs so I can go after work and I don't feel like I don't have time to go to the gym. Great place!

14 January 2024
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Reply from JD Gyms - Preston

Hi there

Thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We are so happy to hear that you are enjoying the JD Burn class!

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Smooth and efficient

3 January 2024
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Reply from JD Gyms - Preston

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 5 out of 5 stars

Went to my first class this evening

Went to my first class this evening - Boxfit. Everyone was lovely and will definitely be going again

3 January 2024
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Reply from JD Gyms - Preston

Hi there

Wow! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes,

The JD Gyms Team 💚

Rated 3 out of 5 stars

Needs some TLC

Love that this is a 24 hour gym. The changing rooms were clean and practical and there were staff to help out and answer questions. Unfortunately, the equipment is old and some pieces are in desperate need of replacement. The formation of some equipment can prevent all pieces being used at the same time.

23 December 2023
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Reply from JD Gyms - Preston

Hi there

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Rated 5 out of 5 stars

As a former bodybuilder the equipment…

As a former bodybuilder the equipment is Vry good clean and tidy cardio machines r plenty full and well maintained the new 24hr access is great and easy to use

27 December 2023
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Reply from JD Gyms - Preston

Hi there

Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀

Best Wishes, The JD Gyms Team 💚

Rated 2 out of 5 stars

There is no antibacterial spray or…

There is no antibacterial spray or anything to clean the equipments after use.

22 December 2023
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Reply from JD Gyms - Preston

Hello,

Thank you for the review. The cleaning stations in our gyms have been removed. These were first introduced during the pandemic when Government restrictions required us to do so. Since all restrictions were lifted some time ago, we have been gradually returning to our normal operations, with the cleaning stations being one of the last remaining measures.

We have however, provided extra bottles of sanitiser around the gym and we do encourage our members to bring in their own towel to clean off the equipment after use. Alongside this, we also have cleaners in the gym who frequently clean the equipment and work to ensure a high standard is maintained.

If you do notice any equipment needs a wipe down, please let a member of staff know.

Thank you
The JD Gyms Team 💚

Rated 5 out of 5 stars

Excellent gym great value for money and…

Excellent gym great value for money and great facilities

9 December 2023
JD Gyms - Preston logo

Reply from JD Gyms - Preston

Hi there

Thanks for the 5star review! Glad to hear that you are enjoying the gym, keep up the great work 👍   

Best wishes
The JD Gyms Team 💚

Rated 1 out of 5 stars

RUDE STAFF …

Staff are really rude in Preston branch got banned due to not putting two kettle bells and a mat back and then when i called them they want me to beg the person who suspended me to be honest other branches Manchester, bury, Bolton really polite

20 November 2023
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Reply from JD Gyms - Preston

Good afternoon

So sorry to hear you wish to make a complaint. Would you begin by sending us an email to reviews@jdgyms.co.uk and provide a rough idea of the problem you are facing? Following that we'll be able to put you in touch with the best person to help.

Best wishes
The JD Gyms Team

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