JD Gyms - Sheffield South Reviews 

280
TrustScore 3.5 out of 5

3.6

17 Guernsey Road, S2 4HG Sheffield, Lowfield, GB


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Rated 5 out of 5 stars

Best gym ,new member from last week , went in to do a session today , experienced some people trying to come in on entrance, wanted some assistance but there was n one there from staff to assist them... See more

Company replied

Rated 5 out of 5 stars

Great set of equipments. Even has punching bags which was lacking in most other gyms in the city centre. Plenty of space to move around. Decent price. The only improvement needed is some Body Assess... See more

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Rated 3 out of 5 stars

Great refurb but... They've recently refurbed this gym and the equipment, lay out and general set up if brilliant. However, unfortunately, it's understaffed and unlike pure gym down the road, there... See more

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Rated 5 out of 5 stars

I’ve been training at jd gym south ever since they opened, such s great gym, the staff are friendly and welcoming, the gym is always clean and tidy. And adam the manager always goes above and beyond t... See more

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Company details

  1. #14 of 18 best companies in Gym

About JD Gyms - Sheffield South

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • 17 Guernsey Road, S2 4HG, Sheffield, Lowfield, United Kingdom

  • 1145511566

3.6

Average

TrustScore 3.5 out of 5

280 reviews

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3.6

All reviews

(280)

4,576 reviews in the last 12 months

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Rated 4 out of 5 stars

Great gym

Great gym, a bit too busy at times but other than that really great. Please fix the hipthrust machine.

14 July 2026
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Reply from JD Gyms - Sheffield South

Hello – Thank you for taking the time to leave a review.
We're pleased to hear that you're enjoying the gym overall. We appreciate your feedback regarding how busy it can get at peak times, as our gyms are very popular and can become busier throughout the day.
We're also sorry to hear about the issues with the hip thrust machine. We'll ensure your feedback is passed on to the team so they can review this.
The JD Gyms Team 💚

Rated 5 out of 5 stars

One of the best gym 👌

One of the best gym, One of the best equipment machine and Best Sauna. We need 2 more which is Steam room and jazzcui next stage now 😉👌

13 July 2026
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Reply from JD Gyms - Sheffield South

Hello – Thank you for taking the time to leave us a review.
It's fantastic to hear that you're enjoying the gym, equipment, and sauna facilities. We work hard to provide our members with a great training environment, so it's wonderful to know we've made such a positive impression.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Best gym

Lots of space, good new lockers and very nice variety of machines

24 May 2026
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Reply from JD Gyms - Sheffield South

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Rated 2 out of 5 stars

Customer service

I've been a member of JD Gym Sheffield for a number of years, and unfortunately the experience has steadily declined. One thing that stands out is the high turnover of staff, which often says a lot about how a place is run.
When the recent refurbishment was announced, I genuinely hoped things would improve. While some of the facilities look better, the same underlying issues remain, which has made the refurbishment feel like a missed opportunity.
For a gym with such a large membership base, finding a member of staff when you actually need one is incredibly difficult. Whether it's a problem with equipment or an issue in the facilities, staff are rarely visible on the gym floor. Equipment is often left lying around rather than being put back properly, creating a cluttered and sometimes unsafe environment.
I've also witnessed staff signing facility check sheets despite clearly not carrying out the checks they were recording, which raises concerns about standards and accountability.
The newly installed sauna is another example. On several recent visits it hasn't even been switched on, and once again there was nobody available to speak to or resolve the issue. It's frustrating to see investment in new facilities without the basic management needed to ensure they are actually available for members to use.
The ladies-only section also appears to be neglected compared to other areas of the gym. Equipment is often left untidy, maintenance issues can take time to be addressed, and it doesn't receive the same level of attention that members would reasonably expect.
With the number of members using the gym every day, standards of cleanliness, equipment management, facility checks, and staff presence should be much higher. The gym has good equipment and plenty of potential, but the lack of visible staff and poor day-to-day management continue to let it down. I genuinely thought the refurbishment would mark a turning point, but unfortunately my experience since then suggests otherwise.

14 June 2026
Unprompted review
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Reply from JD Gyms - Sheffield South

Hello – Thanks for taking the time to leave such a detailed review.
We’re really sorry to hear about your experience at our gym.
We appreciate your feedback regarding staff visibility, equipment being left out, and concerns around general standards. We understand how important it is to be able to access support when needed and to train in a safe, well‑maintained environment.
Thank you for taking the time to share such detailed feedback. It’s important in highlighting where improvements are needed, and we appreciate you being honest about your experience.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Clean and good

Clean and good

21 April 2026
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Reply from JD Gyms - Sheffield South

Hello – Thanks for the great review!
The JD Gyms Team 💚

Rated 5 out of 5 stars

Since I was last here

Since I was last here, you have ungraded a lot of the machines and also installed a sauna in the men's changing area.
The one negative point has been the shower facilities. 2 showers out of action and the doors to the showers are not very good. However, that's minor

13 April 2026
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Reply from JD Gyms - Sheffield South

Hi there - Thank you for taking the time to share your feedback. We appreciate you highlighting the positive aspects of our gym. We value your feedback and will take it into consideration as we continue to improve our facilities.
Thanks, The JD Gyms Team 💚

Rated 4 out of 5 stars

Great gym for everything

Great gym for everything. The Zumba class is the best mood lifting class and highly recommended the instructor of that class too. There’s more classes on offer too!!!

26 March 2026
Unprompted review
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Reply from JD Gyms - Sheffield South

Hello - Thank you so much for the 4‑star review! We’re really glad to hear you had a positive experience. If there’s anything we can do to make it a full 5 stars next time, we’d love to hear your feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

The music is abysmal and far too loud

The music is abysmal and far too loud. I can still hear it through noise cancelling headphones. Cancelled my membership because of this.

21 March 2026
Unprompted review
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Reply from JD Gyms - Sheffield South

Hello - We're sorry to hear that the music volume and style resulted in you cancelling your membership. We would always advise members to bring this to a staff members attention if they do have any concerns. We value your feedback and will take it into consideration as we continue to improve our facilities.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Well equipped gym

Well equipped gym, even the cleaner was really helpful explaining things when we joined!

8 March 2026
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Reply from JD Gyms - Sheffield South

Hi - Thank you for your feedback. We aim to offer excellent facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great overall

Good equipment, lots of stations so there's little to no waiting, clean facilities

24 February 2026
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Reply from JD Gyms - Sheffield South

Hello - We're happy to hear that you enjoyed the equipment and our clean facilities. Thank you for your positive feedback!
The JD Gyms Team 💚

Rated 1 out of 5 stars

Don't think there's any actual staff

Tried going to an induction, no staff around to help, no idea where the office is. They don't answer emails or calls. Waste of time and money. Can't wait to cancel.

Edit- tried pressing the buttons as instructed to get staff attention, again no response. No staff seen. Genuinely never seen any staff there ever.

12 February 2026
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Reply from JD Gyms - Sheffield South

Hello – Thanks for taking the time to leave this review. We’re sorry to hear you were unable to find a member of staff for your induction and that you’ve struggled to get in touch. If you can’t see anyone on the gym floor, please press the green buzzer near the entrance and a member of the team will come to assist you. Thank you for sharing your feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hello - Thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t met expectations. If you’d like to discuss your comments in more detail, please feel free to speak with a member of the team.
The JD Gyms Team 💚

Rated 5 out of 5 stars

One of the best gyms in Sheffield.

One of the best gyms in Sheffield.
Loads of space and equipment.
Open 24 hours, boxing bags, classes, personal trainers and newly fitted sauna.

3 February 2026
Unprompted review
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Reply from JD Gyms - Sheffield South

Hello - We're happy to hear that you consider us one of the best gyms in Sheffield! It's great knowing you appreciate our facilities, equipment, and services. Thanks for the positive feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great gym,great equipment...if obky the…

Great gym,great equipment...if only the hipthrust bar could be in a slightly more dignified place..women don't like to thrust in the centre spotlight

24 January 2026
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Reply from JD Gyms - Sheffield South

Hello - We're glad you appreciate our gym and equipment. Thank you for the feedback regarding the equipment!
The JD Gyms Team 💚

Rated 1 out of 5 stars

Toilets filthy

Toilets filthy
No instructors for classes several times

27 January 2026
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Reply from JD Gyms - Sheffield South

Hello - Thank you for taking the time to share your feedback. We’re sorry to hear that the cleanliness of the toilets and the availability of instructors for classes haven’t met your expectations. Our cleaning teams frequently go around the gym and are always on hand should you notice anything, please just let them know.
The JD Gyms Team 💚

Rated 5 out of 5 stars

More Gym Equipment, Better Gym Experience

I really like that my JD gym branch has got more equipment this year.

10 January 2026
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Reply from JD Gyms - Sheffield South

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good diversity of equipmeny

I like the diversity of machines and the range of stuff you can do I also like the mirrors and then I like the pull up bars and the climbing rope next to it and I also like the fact everything is sorted into sections e.g treadmills, bench press

13 January 2026
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 4 out of 5 stars

First week using this gym and i really…

First week using this gym and i really enjoy it so far, only notes i would make are the fact the broken machines (rowing machine in women’s section) don’t have any signs to say they’re broken. Also male staff walking into the women’s section, might not bother me so much but i know there are hijabis/muslims that might not have a hijab on etc that would be uncomfortable for them. Besides that no complaints!

12 January 2026
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Reply from JD Gyms - Sheffield South

Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚

Rated 1 out of 5 stars

I don't have you Sauna

I don't have you Sauna
You don't have more than one bathroom2

6 January 2026
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Reply from JD Gyms - Sheffield South

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Chloe is an asset to this Gym

Chloe is an asset to this Gym. Kind hated with great professionalism.

13 January 2026
Unprompted review
JD Gyms - Sheffield South logo

Reply from JD Gyms - Sheffield South

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

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