Ive only been a member 4 days (3 visits) and im really starting to get the feel of it ...I always do my training in the early hours so there's been no staff members around to quiz on certain matters... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I loved the car park and location for this gym. However, the machines are very much crammed so close together, not allowing for comfortable training. Women’s section has machines that actual... See more
Company replied
Best gym ,new member from last week , went in to do a session today , experienced some people trying to come in on entrance, wanted some assistance but there was n one there from staff to assist them... See more
Company replied
Great set of equipments. Even has punching bags which was lacking in most other gyms in the city centre. Plenty of space to move around. Decent price. The only improvement needed is some Body Assess... See more
Company replied
Company details
- #16 of 21 best companies in Gym
About JD Gyms - Sheffield South
Written by the company
Contact info
17 Guernsey Road, S2 4HG, Sheffield, Lowfield, United Kingdom
- 1145511566
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love Gail's Spin classes
Love Gail's Spin classes - well not when doing them!!! Clear communication from her and super reliable. Don't really use any other facilities in the gym, apart from the classes, do love a Sharon spin too - guaranteed to have plenty of giggles! Also really like that you don't have to pre book - just turn up.

Reply from JD Gyms - Sheffield South
Great refurb but...
Great refurb but...
They've recently refurbed this gym and the equipment, lay out and general set up if brilliant. However, unfortunately, it's understaffed and unlike pure gym down the road, there's no PTs/Staff to martial the unruly behaviour in this place. Some of the things I've seen that need to be sorted out and kept on top of include teens smoking weed in the changing rooms, people using the new sauna to dry their clothes and people generally acting like idiots. No gym ettiquette at all; you'll go to a machine or dumbells section and everythings all over the place. Its a shame given the refurb, the staff just dont have any authority or seem to lack any care. The lockers are 85% broken too.

Reply from JD Gyms - Sheffield South
I’ve been training at jd gym south ever…
I’ve been training at jd gym south ever since they opened, such s great gym, the staff are friendly and welcoming, the gym is always clean and tidy. And adam the manager always goes above and beyond to fix any problems I’ve ever had. Having moved from Birmingham some years ago I felt abit isolated in a new city and in a new gym but everyone there made me feel like family and I am forever grateful, it makes training even more enjoyable when you feel comfortable as soon as you walk through the doors. Thanks guys

Reply from JD Gyms - Sheffield South
Awesome
There were super improvements made to the gym, the new equipment is amazing and the sauna is a really nice addition to the gym.

Reply from JD Gyms - Sheffield South
Excellent gym good equipments
Good atmosphere, good equipments, and love the machines and dumbbells

Reply from JD Gyms - Sheffield South
The loud music in the gym is awful!
The loud music throughout the gym is terrible, and off putting. It's a also completely unnecessary as almost everyone has headphones.
What's worse is that the music is on in the (female) changing rooms, which makes the new sauna very unrelaxing.
This gym has great facilities but you can't appreciate them unless the music was off in the sauna and ideally in the whole gym, or at the very least quieter.

Reply from JD Gyms - Sheffield South
Joined Sheffield south due to the…
Joined Sheffield south due to the number of advertised spin classes. First morning I visit to find none of the classes are running….. immediate cancellation, well I say immediate, I’ve requested a cancellation but not heard back! Think I’ll stick with pure gym.

Reply from JD Gyms - Sheffield South
Insanely loud rubbish music in changing rooms
The insanely loud and rubbish music in the changing rooms, which is also then in the sauna. It's so loud you can't converse. Women wearing outside clothes and on their phones in the sauna. So unhygienic.
Consequently, the sauna is not relaxing.
The music in the whole gym would ideally be off - it's rubbish and people wear headphones as a result.

Reply from JD Gyms - Sheffield South
More has to be done.
Amazing positives to start with. Absolutely fantastic gym in terms of space, facilities, and a great vibe overall. You can tell the enormous recent effort and investment in new machines made by the gym. However, a relevant older problem appears to be getting even worse. Way too many under 16s are allowed in the gym, mostly in larger groups, and usually of a particular background. Many of them are not there to work out, no gym etiquette whatsoever, just not to get into details. This makes you feel really uncomfortable and it can be even intimidating in some cases.
This is really a great gym with wonderful staff and I would like to believe that JD Gyms will look into this more carefully and do more about it.

Reply from JD Gyms - Sheffield South
Revamped JD Gym experience
New equipment
Nice sauna
Friendly people
Lots of fitness enthusiast's

Reply from JD Gyms - Sheffield South
Staff completely ignored the new…
Staff completely ignored the new customer at the gates even after ringing the bell and phone calls whilst they talked amongst themselves. Ashamed really an example of poor customer service tossing it off at work. It's all on CCTV if you watch this morning at Sheffield South!

Reply from JD Gyms - Sheffield South
Not good enough...
The music is too loud you can't even speak to friend next to you. The gym equipments are old and abused so you can't even work out properly. Half the equipments don't even work or out of order.
The plus side to all of this is that I only paid £5 for a month's membership. Once the new Gym around the corner opens up I will be joining them and cancelling my membership with JD gyms. JD needs to fix up or else they will lose a lot of customers.

Reply from JD Gyms - Sheffield South
Good environment but to old machines
Good environment but to old machines, no upgraded machines.

Reply from JD Gyms - Sheffield South
Good gym overall
Plenty of machines, large space and open 24 Hours. Can get busy at times.

Reply from JD Gyms - Sheffield South
Good, could be better
Good sized gym with lots of equipment. I like the fact there is a women’s only section. Too many of the stairmasters don’t work and it is sometimes very smelly.

Reply from JD Gyms - Sheffield South
Love this gym!
Compared to my old gym i love this, very spacious and plenty of room so everyone can do the workouts they need to.

Reply from JD Gyms - Sheffield South
Difficulties with cancelling membership
The gym itself is fine - decent equipment and good changing facilities, but when I had to cancel my membership it was another story. The process took weeks and now my daughter is having the same issue. Why does the process take weeks and repeated messages when PureGym up the road can get it done in a minute?

Reply from JD Gyms - Sheffield South
I love the equipment
I love the equipment, space and the style of the JD gym but the massive issue for me is the overal mess caused by people who don’t know how to put equipment back.

Reply from JD Gyms - Sheffield South
Been trying to quit for a couple of…
Been trying to quit for a couple of days had no reply, wanting to leave due to the amount of under 16s that attend the location im at aswell as the fact that it’s treated more like a hang out spot rather then a gym with large groups of people fully dressed not working out laughing and messing around all the equipment

Reply from JD Gyms - Sheffield South
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.











