I am 74 year old and my daughter supervises me at the gym. On my registration, I was told she will be allowed to come in and help me but will have to be filling out the health and safety form. This is... See more
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Great gym got loads of equipment and genuinely no downsides. Has a sauna which I have never seen be full and unlike many other gyms has a t bar row which is a massive bonus. The 16+ requirement is abi... See more
Company replied
Gym is great, clean, comfortable and well equipped. The only place in the men's changing room to shave has a mirror with the urinals directly behind which is not ideal for shavers or people peeing. A... See more
Company replied
I have been having PT sessions with Levi Brown, and I've noticed a real difference since. He doesn't just recycle workouts, they are personalised to what I'm looking to achieve. He pushes me to get... See more
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Company details
- #13 of 18 best companies in Gym
About JD Gyms - Sunderland
Written by the company
Contact info
Trimdon Street Retail Park, SR4 6AA, Sunderland, England, United Kingdom
- 1917319829
4.4
Excellent
311 reviews
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I am 74 year old and my daughter…
I am 74 year old and my daughter supervises me at the gym. On my registration, I was told she will be allowed to come in and help me but will have to be filling out the health and safety form. This is the thirds time we came after registration and she got turned away. We asked if an instructor can train with me while my daughter waits outside and the manager refused. He advised that we cancel my membership. This is sad.
19 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great gym
Great gym got loads of equipment and genuinely no downsides. Has a sauna which I have never seen be full and unlike many other gyms has a t bar row which is a massive bonus. The 16+ requirement is abit annoying for anyone under 16 which I have experienced first hand but is a gym I would recommend switching to when the age requirements are met or just for anyone over 16. Workers are very helpful and make the experience better and keep the gym very tidy. Overall best gym I’ve ever been to and would definitely recommend to anyone who currently goes or anyone that wants to go to the gym as it has friendly prices, many facilities, friendly workers, loads of classes on offer and is open 24 hours a day.
13 June 2026
Unprompted review
Reply from JD Gyms - Sunderland
Hello – Thanks for taking the time to leave such a detailed and positive review. We’re absolutely delighted to hear how highly you rate the gym and that you’re enjoying the range of equipment, the sauna, and facilities. It’s great to know you’ve found the space well equipped and that it’s meeting your training needs so well.
We’re also really pleased to hear that the team have made a positive impression and that the gym is kept tidy, as this makes a big difference to the overall experience.
Thank you for your recommendation and for sharing your experience – it’s fantastic to hear you rate us as the best gym you’ve been to.
The JD Gyms Team 💚
Great gym
Great gym, very stylish interior not too bright and in your face like others. Very state of the art equipment and a wide range of it too.
29 May 2026
Reply from JD Gyms - Sunderland
Hello – Thanks for taking the time to leave this review. We’re really pleased to hear you’re enjoying the gym, especially the interior and the range of equipment available. It’s great to know the environment works well for you and isn’t too overwhelming, while still offering everything you need for your training.
The JD Gyms Team 💚
Gym is great
Gym is great, clean, comfortable and well equipped. The only place in the men's changing room to shave has a mirror with the urinals directly behind which is not ideal for shavers or people peeing. A little bit more thought would have went a long way. Small price to pay for what is otherwise a brilliant gym.
25 May 2026
Reply from JD Gyms - Sunderland
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback!
It’s great to hear you’re enjoying the gym overall and that you find it clean, comfortable and well equipped 👍
We also appreciate your comment about the layout in the men’s changing room. We understand how this could be inconvenient, and it’s helpful for us to hear these kinds of details so we can continue improving the experience for our members. We’ll be sure to pass this on to the team.
Thanks again for your kind words – we’re really pleased you think it’s a brilliant gym 💪
The JD Gyms Team 💚
Reply from JD Gyms - Sunderland
Hi - Thanks for taking the time to leave this review, we’re delighted to see your positive feedback!
It’s great to hear you’re enjoying the facilities – that’s exactly what we aim to provide for all our members 👍
Thanks again for your kind words, and keep up the great work 💪
The JD Gyms Team 💚
All the equipments I needed are…
All the equipments I needed are available and it has good decorum
25 April 2026
Reply from JD Gyms - Sunderland
Hello! We appreciate you taking the time to leave us a review. We're happy to hear that you're enjoying our gym and its wide range of equipment.
The JD Gyms Team 💚
Gym is brilliant has everything it…
Gym is brilliant has everything it needs to have a brilliant work out however the only downside is the lack of staff controlling the amount of kids that come into the gym and continue to stand around machines trying to use them without actually using them
22 April 2026
Reply from JD Gyms - Sunderland
Hello – Thanks for taking the time to leave this review. We’re really pleased to hear you think the gym is brilliant and has everything you need for a great workout. We understand how frustrating it can be when equipment is unavailable due to other members standing around rather than using it. We do expect all members to follow gym etiquette so everyone can train fairly, and if this is something you notice again, we’d encourage you to let a member of the team know so they can step in and help manage this on the gym floor.
Thank you for sharing your feedback.
The JD Gyms Team 💚
Reply from JD Gyms - Sunderland
Hi - We appreciate your 5-star review and are so happy you enjoy our gym and it's friendly atmosphere!
The JD Gyms Team 💚
Review of gym
Recently joined gym is amazing and amazing people go there don’t make me feel uncomfortable as a newbie
14 March 2026
Reply from JD Gyms - Sunderland
Hi - We're happy to hear that you're having a great experience at our gym so far. It's wonderful that you feel comfortable and welcomed as a new member!
The JD Gyms Team 💚
Lovely gym xx
16 March 2026
Unprompted review
Reply from JD Gyms - Sunderland
Hi - Thank you for the 5 star review! It's really made our day 😀
The JD Gyms Team 💚
Great gym
Great gym. Great selection of weights. Jane and Connor were lovely
16 March 2026
Unprompted review
Reply from JD Gyms - Sunderland
Hello - We're so glad to hear you're enjoying the gym and we appreciate your kind words about our team. Thanks for the review!
The JD Gyms Team 💚
Im just starting but im loving it my…
Im just starting but im loving it my second weeek…its the time flexibility and range of equipment for me
16 March 2026
Unprompted review
Reply from JD Gyms - Sunderland
Hello - We're happy to hear that you are enjoying the flexibility of our facilities and the equipment available! Thank you for your positive feedback.
The JD Gyms Team 💚
Excellent gym it has everything u need…
Excellent gym it has everything u need the staff are absolutely fantastic
16 March 2026
Unprompted review
Reply from JD Gyms - Sunderland
HI - We're so glad you enjoy our equipment and it's great to see the positive feedback for our staff.
The JD Gyms Team 💚
Good equipment and excellent staff
Good equipment and excellent staff, especially Jan always has a smile on her face and a good chat too, could do with another pec fly machine as there is only one and always a queue.
16 March 2026
Unprompted review
Reply from JD Gyms - Sunderland
Hello - We're happy to hear that you enjoyed your experience with our equipment and staff. We always appreciate and take on board member feedback. Thank you!
The JD Gyms Team 💚
Wonderful staff especially Jan super…
Wonderful staff especially Jan super helpful
16 March 2026
Unprompted review
Reply from JD Gyms - Sunderland
Hi - We appreciate you sharing your positive experience with our team. Thanks for the 5-star review!
The JD Gyms Team 💚
Ideal Gym
Been going JD Sunderland since 2021 never felt the need to change as has every equipment I need and staff are mint.
(Jan is the favourite)
16 March 2026
Unprompted review
Reply from JD Gyms - Sunderland
Hello - We're happy to hear that you consistently have a great experience at our Sunderland location! It's great to know our equipment and staff meet your needs.
The JD Gyms Team 💚
Really good
Really good, friendly and helpful staff, relaxed and welcoming place, very clean and well run.
23 March 2025
Reply from JD Gyms - Sunderland
Hello - Thank you for your review and the 5 stars! ⭐ We appreciate you highlighting our friendly staff, cleanliness, and the welcoming atmosphere we aim for.
The JD Gyms Team 💚
Checking for suitable Equipment
Went early so I could see the gym for the first time. I suffer from arthritis in my knees so I found a few machines I can use and a few I couldn't. Aim to slowly build the strength in my legs for future knee replacement operation
6 March 2026
Reply from JD Gyms - Sunderland
Hello - Thanks for the 5 star review! It's great you found machines suitable for your needs.
Best wishes, The JD Gyms Team 💚
So far, so good!
So far, so good, just completed first week of membership. My first 2 classes at Sunderland were definitely 'high volt' and looking forward to using the gym equipment which all looks very new. Bring it on!
9 March 2026
Reply from JD Gyms - Sunderland
Hello - We're happy to hear that you enjoyed your first week! It's great to know that you found the classes engaging and are looking forward to using the equipment. Thanks for your positive feedback!
The JD Gyms Team 💚
Fantastic gym
Very Clean, friendly and relaxed environment, enough equipment for everyone, everything racked away, vending machines, one table and chairs, large locker room, bring your own padlock, well set out and clean, no punch bags, overall the best gym I’ve used in a long time
5 March 2026
Reply from JD Gyms - Sunderland
Hello - We appreciate your fantastic review! We're happy you find our gym clean, friendly, and well-equipped. It's great to hear you enjoy the relaxed environment and organized space.
The JD Gyms Team 💚
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