JD Gyms - Wythenshawe Reviews 

422
TrustScore 3.5 out of 5

3.4

Southmoor Road, M23 9DS Wythenshawe, Greater Manchester, GB


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Rated 4 out of 5 stars

Facility is clean overall but not immaculate, still dusty / grubby in the areas that take a bit more effort to reach (finer areas around benches, beneath dumbell racks etc) Main gripe would be D... See more

Company replied

Rated 5 out of 5 stars

A very well equipped Gym, with a great selection of classes, available day and evening, so times to suit most people. The classes don’t require pre book either, which is good. Happy with the overall... See more

Company replied

Rated 4 out of 5 stars

I’ve always for years enjoyed Jd I’ve noticed and increasingly amount of younger people school/college age have joined. This is great to see, but I do think a lot don’t no what they are doing so sta... See more

Company replied

Rated 4 out of 5 stars

Gym in general is very good and there's a good selection of equipment. My two recommendations are cleaning stations with paper roll and sanitiser like in other gyms because even though they get cl... See more

Company replied


Company details

  1. #17 of 21 best companies in Gym

About JD Gyms - Wythenshawe

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Southmoor Road, M23 9DS, Wythenshawe, Greater Manchester, United Kingdom

  • 1614700922

3.4

Average

TrustScore 3.5 out of 5

422 reviews

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3.4

All reviews

(422)

4,655 reviews in the last 12 months

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Rated 4 out of 5 stars

I enjoy this gym a lot

I enjoy this gym a lot, I just wish there was some better equipment. Some machines weights are scratched off so can’t see the weight you’re doing. Missing barbell clips and I wish there was a proper hip thrust machine.
Nice PTS that work here, always clean and tidy thanks to cleaners

23 October 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there Emily. Thanks for the 4star review! Glad to hear that you are enjoying the gym, if you have any concerns about the equipment or would even like a Hip Thrust machine to be on the Wythenshaw Christmas list - please do not hesitate too mention it to the management team in club as we always try to take on our members opinions/requests.

Keep up the great work 👍 Best wishes, The JD Gyms Team 💚

Rated 2 out of 5 stars

Only Gym I haven’t liked.

The app is really outdated, doesn’t let you know how many people are in the gym..

The gym was absolutely rammed, more than i’ve ever seen a gym. Was taking way too long to wait for equipment. Which you could go at quieter times if that knowledge was made available.

Also the only gym i’ve known of where you can only enter once in a day. Will not be returning.

Gym group and pure gym are way better in my opinion.

27 November 2024
Unprompted review
Rated 4 out of 5 stars

Its a food relaxing place

Nice place to work out

22 November 2024
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Reply from JD Gyms - Wythenshawe

Hi there Waqar. Thank you for taking the time to leave us a review and your comments about our Wythenshaw gym. It is important for us to keep learning and improving our gyms for the member experience. Keep up the great work!
The JD Gyms Team
💚

Rated 2 out of 5 stars

The gym it’s self is good lack of…

The gym it’s self is good lack of communication with an actual person not so good if you get locked out your account and can’t get in the gym there’s no one to sort it then the lines don’t open on the phone till 9am mon-Friday although it’s a 24 hour gym

28 October 2024
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Reply from JD Gyms - Wythenshawe

Hi there

Thank you for taking the time to leave us a review.

We understand your frustration with the lack of immediate support when encountering account issues. It's important to us that our members have access to assistance whenever needed. We're working to improve our communication channels to provide more accessible support.

Best wishes
The JD Gyms Team

Rated 5 out of 5 stars

Lots of equipment

Lots of equipment, great manager Mark, was very helpful and friendly

27 October 2024
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Reply from JD Gyms - Wythenshawe

Hi there Steve, thank you for your feedback. We aim to offer excellent facilities, first class kit and a brilliant member experience,which is clearly being driven by Mark in Wythenshaw.

Thanks again for the 5 star rating!
Take care The JD Gyms Team 💚

Rated 5 out of 5 stars

I joined JD Gym and it was a big step…

I joined JD Gym and it was a big step for me...i have always been shy about going gym but decided to do it and on my first day it was a brilliant experience. The staff was very helpful which lifted my shyness.

17 October 2024
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Reply from JD Gyms - Wythenshawe

😊 Hi there Katie. Thank you for taking the time to leave us a review. As much as we love to hear our members smashing their fitness goals, we absolutely love to hear these type of success stories! Our team strive to make your experience with us the best it can be, so we are really pleased you're enjoying your JD Gyms experience. 💪 The JD Gyms Team 💚

Rated 2 out of 5 stars

Improvement needed

I really enjoy this gym as it’s convenient for myself. it has great equipment when all working correctly and a solid atmosphere for working out.
However, there are some areas that could use improvement.

First, the spin class offerings could be more diverse and scheduled at better times to accommodate all members, also having the right qualified instructor to teach the right fitness class. Keeping the classes as part of your membership fee rather than having to pay a fitness instructor extra money directly to take part in a class that’s normally offered for free.

Additionally, I’ve noticed that the cleanliness could be enhanced, especially in the changing rooms and the general smell of the gym upon arrival.

Finally, while the vibe is generally positive, a little more community engagement or social events could really elevate the experience, as not all staff members are approachable nor helpful which is a shame as this gym tends to have a fast turnover of staff and most of the best personal trainers are no longer located here which is a shame and this has caused an impact on the classes and them being enjoyable.

Overall, I enjoy attending this gym with my friends but with a few improvements, it could be a fantastic place to train rather than it just being an easy option for many.

15 October 2024
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Reply from JD Gyms - Wythenshawe

Hi there

Thank you for your detailed feedback. We appreciate you taking the time to share your thoughts and experiences. We understand your concerns regarding the spin class offerings, cleanliness, and community engagement.

We value your input and will use it to make improvements and enhance the overall experience for all members.

Best wishes
The JD Gyms Team

Rated 4 out of 5 stars

Need more air conditioning

Need more air conditioning

14 October 2024
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Reply from JD Gyms - Wythenshawe

Hi Dylan. Thank you for leaving us a review, we love to see the 4 stars!
Thank you for offering us the feedback about the air conditioning in Wythenshaw.

If you find this effecting your workout experience please feel free to let the General Manager know next time you are in the gym and if it is in a specific area as they may just need to make adjustments to the current system.

Best Wishes,

The JD Gyms Team
💚

Rated 5 out of 5 stars

The company is great and the staff are…

The company is great and the staff are good and they deal very nicely with customers, especially in Sunderland. Thank you very much to everyone.

10 October 2024
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Reply from JD Gyms - Wythenshawe

😊 Hi there. Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be, so we are really pleased you're enjoying your JD Gyms experience. 💪 The JD Gyms Team 💚

Rated 4 out of 5 stars

Hygiene at JD

All is good but a hand gel dispenser when you arrive in the reception would be good

30 September 2024
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Reply from JD Gyms - Wythenshawe

Hi Caroline. Thanks for the feedback, we are loving the 4 star rating for Wythenshaw! 👍
This is definitely something we'll consider moving forward. The JD Gyms Team 💚

Rated 5 out of 5 stars

My experience when applying on was…

My experience when applying on line was so easy, I made a mistake and enrolled at the wrong gym, I sent an email and received a quick reply and my problem was dealt with. I’ve not been to the gym yet, but I will review about my experience.

26 September 2024
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Reply from JD Gyms - Wythenshawe

Hi Janet.

Thank you so much for the 5 star review before even stepping into the Wythenshaw gym!
Our team at the Contact Centre will love the comments that they have had such a positive impact on your JD Gyms experience be for getting into the gym!

Best Wishes
The JD Gyms Team
💚

Rated 5 out of 5 stars

Neat environment

Neat environment, good and working facilities, good coaches

3 September 2024
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Reply from JD Gyms - Wythenshawe

Hi there Cynthia. Thanks for the 5star review! Glad to hear that you are enjoying the gym in Wythenshaw, keep up the great work 👍 Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Full of fun

Great atmosphere and staff very helpful. Energising classes

28 September 2024
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Reply from JD Gyms - Wythenshawe

Hi Emanuella, thanks for the 5star review! It's great to hear your enjoying the classes at our Wythenshaw gym & to hear how our team are bringing the energy to keep you motivated! Keep up the great work👍 The JD Gyms Team 💚

Rated 5 out of 5 stars

Professional stuff

Professional stuff , very helpful, clean gym.
Only the sauna place need to be rebuild at list two new ones , because it is overcrowded there.
I love JD. Gyms.

17 September 2024
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars for our Wythenshaw gym ⭐

The JD Gyms Team 💚

Rated 4 out of 5 stars

very good space and equip selection

very good space and equip selection, bit crowdded at times

11 September 2024
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Reply from JD Gyms - Wythenshawe

Hi Tahir, thanks for taking the time to leave us a review.
We appreciate your feedback! We're glad you enjoyed the space and equipment selection. We understand that crowds can be a factor, and we're always working to improve the overall experience for each and every one of our members😊

Best wishes
The JD Gyms Team💚

Rated 5 out of 5 stars

Friendly Gym

Easy to join, staff are really friendly and willing to help and listen to what my needs are, facilities are kept clean and tidy.

13 September 2024
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Reply from JD Gyms - Wythenshawe

Hi Joan, thanks for the 5star review! It's great to hear your enjoying your experience so far at our Wythenshaw gym.
We like to make it easy to join so you can do all the hard work on the gym floor!
Keep up the great work👍 The JD Gyms Team 💚

Rated 3 out of 5 stars

I enjoy the gym it’s clean and nice…

I enjoy the gym it’s clean and nice easy for me to use while I work there but the sauna could do with being switched on before 6am

7 September 2024
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Reply from JD Gyms - Wythenshawe

Hi there Alan- Thank you for taking the time to leave us some feedback. Our aim is to offer excellent facilities, first class kit and a brilliant member experience! Your feedback is so important to us as it enables us to deliver the service our members deserve!

However areas which are not covered by CCTV are closed for the safety of our members (i.e. the main changing rooms and saunas) until our team re-open them.
If you would like any further information on this process please do not hesitate to reach out the management team on wythenshaw@jdgyms.co.uk
We hope you continue to enjoy your fitness journey with us 💪💚 Best wishes The JD Gyms Team 💚

Rated 5 out of 5 stars
JD Gyms - Wythenshawe logo

Reply from JD Gyms - Wythenshawe

Hi there Sam, thank you for leaving us a review, we are thrilled to see the 5 stars

We like to do some of the heavy lifting for you by making it easy to join so you can do the hard work on the gym floor!⭐ The JD Gyms Team 💚

Rated 4 out of 5 stars

I am using JD gym from years it’s very…

I am using JD gym from years it’s very convenient to me since it’s open 24 hours so can access the gym any time whenever possible. It’s huge and is equipped well.

3 September 2024
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Reply from JD Gyms - Wythenshawe

Thank you Mohammad for your kind words and for being a loyal member for so many years. We're glad you appreciate our 24-hour access in Wythenshaw. Our spacious facilities, and well-equipped gym.
keep up the great work 👍 Best wishes, The JD Gyms Team 💚

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