Great experience, ordered easily with item in stock, paid and received my items in 2 days. Was kept fully informed on dispatch and courier information. It's great to be able to leave a positive review... See more
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Review summary
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Very fast delivery. Ordered paint on Friday lunchtime and it was delivered the next day. Also, it was the cheapest on the internet, including at Amazon and ebay, and £20 cheaper than B+Q! Would def... See more
Company replied
Excellent company selling top brands at very competitive prices. Quick delivery and well packaged. Have used a couple of times and will definitely use again. Highly recommended.
Company replied
Company details
- #110 of 125 best companies in DIY Store
Written by the company
JDS DIY is your one stop shop for all the home and business DIY requirements. We work hard to ensure all your projects are successfully implemented. Do it yourself, do it your way.
Contact info
UNIT S HIGHFIELD ROAD, M38 9ST, Manchester, United Kingdom
- 0161 241 6842
- customercare@jdsdiy.com
- jdsdiy.co.uk
4.1
Great
814 reviews
Replied to 63% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
10g of seed in a kilo package
10g of seed in a kilo package, rip of, plus the postage was a joke..
14 July 2025
Unprompted review
Reply from JDS DIY LTD
Hello Nick,
Thank you for your feedback. We understand your concerns regarding the seed quantity and postage costs. All product weights and details are clearly listed on the item page, and postage is calculated based on size and weight to ensure safe delivery.
We appreciate you bringing this to our attention and have noted your experience. If you have any further questions, our team is available to assist — please contact us at customercare@jdsdiy.com.
Best regards,
JDS DIY Customer Care Team
Excellent customer service
Excellent customer service, very quick delivery have used a few times now highly recommend and very competitive on price
14 July 2025
Unprompted review
Reply from JDS DIY LTD
Hello Holly,
Thank you for your feedback. We’re delighted to hear you’ve had consistently positive experiences with us. It’s great to know our service, delivery, and pricing continue to meet your expectations.
We appreciate your repeat custom and recommendation — we look forward to serving you again.
Best regards,
JDS DIY Customer Care Team
Best price and quick delivery
Best price and quick delivery. Would use again
9 July 2025
Unprompted review
Reply from JDS DIY LTD
Hello Richard,
Thank you for your feedback. We’re pleased to hear you were happy with the price and delivery speed. It’s great to know you’d choose to shop with us again.
We appreciate you taking the time to share your experience and look forward to your next order.
Best regards,
JDS DIY Customer Care Team
Reply from JDS DIY LTD
Hello Gillian,
Thank you for your feedback. We’re glad to hear you were pleased with both the delivery and our pricing. It’s always great to know we’re hitting the mark.
We appreciate you taking the time to share your experience and hope to serve you again soon.
Best regards,
JDS DIY Customer Care Team
Simple ordering and no fuss delivery
Really simple order process and great prices. Delivery was swift and well communicated. The goods were securely and well wrapped too.
2 July 2025
Unprompted review
Reply from JDS DIY LTD
Hello Paul,
Thank you for your feedback. We’re pleased to hear you found the ordering process straightforward and were happy with the pricing, delivery, and packaging. It’s great to know everything met your expectations.
We appreciate you taking the time to share your experience and look forward to serving you again.
Best regards,
JDS DIY Customer Care Team
Great service.
Efficient ordering process and delivered as promised with good communication.
3 July 2025
Reply from JDS DIY LTD
Hello Douglas,
Thank you for your feedback. We’re glad to hear you were happy with the service, found the ordering process efficient, and appreciated the communication throughout.
We appreciate you taking the time to share your experience and look forward to serving you again.
Best regards,
JDS DIY Customer Care Team
Reply from JDS DIY LTD
Hello David,
Thank you for your feedback. We’re pleased to hear you were happy with the value and impressed by the delivery service. It’s always great to know we’re meeting expectations.
We appreciate you taking the time to share your experience and hope to serve you again soon.
Best regards,
JDS DIY Customer Care Team
Good value for money and fast delivery.
1 July 2025
Reply from JDS DIY LTD
Hello Ferno,
Thank you for your feedback. We’re glad to hear you were satisfied with the value for money and the speed of delivery. It’s great to know we’re delivering on both fronts.
We appreciate you taking the time to share your experience and look forward to your next order.
Best regards,
JDS DIY Customer Care Team
Good value product with excellent…
Good value product with excellent delivery would recommend
9 July 2025
Unprompted review
Reply from JDS DIY LTD
Hello,
Thank you for your feedback. We’re pleased to hear you found the product to be good value and were happy with the delivery. We appreciate your recommendation.
Thank you for taking the time to share your experience — we look forward to serving you again.
Best regards,
JDS DIY Customer Care Team
Best service.
Excellent service. Product was best price I could find on the internet and delivery only took 2 days. Would use again.
1 July 2025
Reply from JDS DIY LTD
Hello Iain,
Thank you for your feedback. We’re delighted to hear you were pleased with the service, pricing, and delivery speed. It’s great to know you’d choose to shop with us again.
We appreciate you taking the time to share your experience and look forward to your next order.
Best regards,
JDS DIY Customer Care Team
Reply from JDS DIY LTD
Hello Karen,
Thank you for your feedback. We’re glad to hear you found the website easy to use and were happy with the delivery speed. That’s exactly the experience we aim to provide.
We appreciate you taking the time to share your experience and hope to serve you again soon.
Best regards,
JDS DIY Customer Care Team
Excellent value
First, the product I have used before.. hence I have purchased it again but I can say yours was a few pounds cheaper which is always welcome.. especially these days and delivery was excellent, so a 10 out of 10 from me
22 June 2025
Unprompted review
Reply from JDS DIY LTD
Thank you for the fantastic feedback! We're really pleased to hear you found great value with us and that delivery met your expectations. It's always rewarding to welcome returning customers — we truly appreciate your support!
Damaged goods
Damaged goods, no offer of replacement, defaulted to refund
12 June 2025
Unprompted review
Reply from JDS DIY LTD
Hello,
Thank you for your feedback. We understand your frustration with receiving damaged goods and the handling of the situation. While a refund is often the quickest way to resolve certain cases, we do aim to offer replacements where appropriate.
We appreciate you bringing this to our attention and have noted your experience. If you have any further concerns or require assistance, our team is available to help — please contact us at customercare@jdsdiy.com.
Best regards,
JDS DIY Customer Care Team
Impressed
Fantastic experience using JDS ordered goods on Sunday arrived a couple of days later with excellent correspondence throughout & substantially cheaper than the same quantity & product that I'd purchased before (it also arrived a week earlier !). Would use JDS again without hesitation 👍
11 June 2025
Unprompted review
Reply from JDS DIY LTD
Thank you for the fantastic review! We're thrilled to hear everything arrived quickly and at a great price. It's great to know our service stood out and that you'd order from us again your support means a lot!
Great experience
Great experience, ordered easily with item in stock, paid and received my items in 2 days. Was kept fully informed on dispatch and courier information. It's great to be able to leave a positive review for a company that has fulfilled their promises 100% Well done.
3 June 2025
Unprompted review
Reply from JDS DIY LTD
Thank you for the wonderful feedback! We're so pleased to hear everything went smoothly and that you felt well-informed throughout. It’s great to know we delivered on our promises your support is truly appreciated.
Couldn’t have been easierEasy to navigate to required item
Easy to navigate to required item. Quick delivery with good quality shipping.
10 June 2025
Unprompted review
Reply from JDS DIY LTD
Thank you for your feedback! We're glad you found the site easy to use and were happy with the delivery and packaging. We appreciate your support!
Very quick delivery and very very well packaged
Very quick delivery and very very well packaged I can highly recommend JDS DIY LTD
10 June 2025
Unprompted review
Reply from JDS DIY LTD
Thank you for the great review! We're delighted to hear you were pleased with the quick delivery and secure packaging. Your recommendation means a lot to us!
Don’t expect quick delivery
Paid extra for 1-2 day delivery. Product was delivered day 4 , I needed to do the job 2 days before so paid extra for nothing had to return item - just hassle
5 June 2025
Unprompted review
Reply from JDS DIY LTD
Hello Rachael,
Thank you for your feedback. We understand your frustration with the delivery delay and the inconvenience it caused. While we strive to meet all delivery timelines, occasional delays can occur due to factors outside our direct control.
We appreciate you bringing this to our attention and have noted your experience. If you haven’t already processed the return, our team is available to assist with that or to answer any further questions.
Best regards,
JDS DIY Customer Care Team
Delivery of item1 very satisfactory
Delivery of item1 very satisfactory, but why did it take a week to discover that item 2 was out of stock. Refund of payment was very satisfactory also. For this reason it was not 5 star review.
4 June 2025
Unprompted review
Reply from JDS DIY LTD
Thank you for your honest feedback. We're pleased to hear you were satisfied with the delivery of item 1 and the refund process. We’re sorry for the delay in notifying you about item 2 being out of stock this should have been communicated much sooner. We regret that this affected your overall experience and appreciate you bringing it to our attention.
SCAMMERS!!!!!!!
Back of compost was split open half of it lost, I emailed 6 times, no phone, gave up!
PATHETIC / AVOID AT ALL COSTS!!!!
2 May 2025
Unprompted review
Reply from JDS DIY LTD
Hello,
Thank you for your feedback. We understand your frustration with receiving a damaged item and the lack of response you experienced. While we aim to resolve all customer queries promptly, technical issues or missed emails can occasionally occur.
We appreciate you bringing this to our attention and have noted your experience. If the issue is still unresolved, our team is available to assist — please send us an email at customercare@jdsdiy.com.
Best regards,
JDS DIY Customer Care Team
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