Crap rubbish service ordered trainers for daughters Christmas in stock for next day delivery..8 days later Sorry order cancelled item not in stock take your money up front 0 customer service.. won’t u... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Disgusting customer service. No help. Incorrect order received. Sent around houses. Keep getting a robot. Still no further down the line. Facebook. Twitter. Instagram. Website & email. Would not reco... See more
Customer service appalling Ordered trackie and hoodie to match 100 pound .it arrived not been tampered with as they tried to blame the courier with the bottoms missing. They investigated..nothing ca... See more
Nike air Force 1 07LV8 order number4790086390 Trainers ordered in good time for grandson's birthday. Order not received..... reordered but they sent thewrong size , I was then directed to a drop-off... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Superb range of stock and a decent …
Superb range of stock and a decent service given the low level of pricing etc
JD Sports is part of the JD group along …
JD Sports is part of the JD group along with Size which becomes obvious when you have bought online from both Size and JD sports. Customer Service doesn't really exist from my experience. The little detail offered online about delivery times and tracking orders are just words and neither have delivered anywhere close to the 3-5 day window. Customer Service states that they will respond within 48 hours, that too appears to be just words after enquiring on day 6 or 7 as a to where your order might be. I have ordered from both companies and had the same, non existent response. I should add that payment happens very quickly of course.
An update on my order with JD after waiting over 10 days without response, they have now cancelled the order because they couldn't fullfil it. Jokers!
There are other retailers out there and my advice is avoid, you have been warned!
Great customer support
Received my package today, everything was as described, veryu happy about the purchase! Saved some cash by choosing you
Perfect
So happy with my Order. I ordered my Boyfriend an EA7 Tracksuit for £175.00. I have never been happier with a purchase and how smoothly the process was. I ordered it on a Sunday and within a couple of days the parcel was at my door in great condition. No Faults at all. Would recommend this company to anyone
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




