JD Sports, Ireland Reviews 

22,278
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,110 reviews, reviewers had a great experience with this company. Customers frequently praise the fast and reliable delivery, with orders often arriving on time and well-packaged. Many appreciate the wide variety and quality of products, highlighting the great selection and comfort. Reviewers also commend the staff for being friendly, helpful, and efficient, providing excellent service. However, some customers also noted receiving defective, used, or incorrect items, like torn goods or wrong sizes. A few others experienced orders going missing, delays, or poor communication regarding collection. Some people were dissatisfied with staff knowledge or efficiency in stores, leading to long waits.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and availability, with many praising the quality,... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast and quick delivery times, often... See more

Order

Users describe ambiguous interactions with order processes, with some finding ordering online easy and... See more

Staff

Customers consistently note ambiguous experiences with staff, with many reviewers praising the staff as... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising the great, excellent, and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far so good is just that I scared to buy online because 1st time I didn't get my package but inside the shop I never had a problem

Company replied

Rated 3 out of 5 stars

Products were obviously great quality, and arrived within the shipping time. Although the products them selfs were great, I had trouble on the website. Coudnt get my jd cash, coudnt reset my jd passwo... See more

Company replied

Rated 3 out of 5 stars

Received goods that were torn, and a top that had deodorant marks on it. I obviously wouldn't pick this item up in the store so please dont send it to my home, i have shopped with jd forever, and it i... See more

Company replied

Rated 5 out of 5 stars

Honestly I really love the product availability. There are styles/designs that aren't available on other online stores. I love the interface of the website and find it very user friendly, both from an... See more

Company replied


Company details

  1. Clothing Shop

About JD Sports, Ireland

Written by the company

JD Sports - where sports fashion meets street style. With all the hottest collections from Nike, adidas, Vans and more, JD is the undisputed King of Trainers and unrivalled in our selection of brands. New and exclusive products land in-store and online daily, making JD your one-stop hot spot for top trending fashion. Head to JD now to shop the hottest looks to freshen up your 'fit!

Contact us via Customer Care

Contact info

3.8

Great

TrustScore 4 out of 5

22k reviews

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3.8

All reviews

(22,278)

1,189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick delivery

17 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
JD Customer Care Team

Rated 1 out of 5 stars

Over Charged

I paid €125 for the tracksuit bottoms on my order and when it arrived the tag was priced at €120. I have contacted customer service in relation to this and to date have received no reply.

17 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

Rated 5 out of 5 stars

Fast

Fast, efficient service. Easy to order and quick delivery.

17 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
JD Customer Care Team

Rated 5 out of 5 stars

Excellent material

Excellent material

17 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
JD Customer Care Team

Rated 5 out of 5 stars

Very good service

Very good service

17 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
JD Customer Care Team

Rated 5 out of 5 stars

Very efficient

Very efficient , helpful .. always there for support , one of my best retail experiences so far

16 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
IE Customer Care Team

Rated 5 out of 5 stars

Orderd online for click & collect

Orderd online for click & collect, recieved email all done within a week.
Great service

21 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
JD Customer Care Team

Rated 5 out of 5 stars

⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Excellent shopping experience at JD Sports! The store had a great selection of trainers and clothing, everything was well organized. Highly recommended!

16 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
JD Customer Care Team

Rated 1 out of 5 stars

I’m still waiting on my shoes two…

I’m still waiting on my shoes two months later love

21 May 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

Rated 5 out of 5 stars

Efficiency

Efficiency, good condition

21 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
JD Customer Care Team

Rated 5 out of 5 stars

A fast and reliable service as always.

A fast and reliable service as always.

21 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.

Thanks again
JD Customer Care Team

Rated 5 out of 5 stars

great..love it

16 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
JD Customer Care Team

Rated 5 out of 5 stars

I got what I wanted and in a very…

I got what I wanted and in a very reasonable time.

16 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
JD Customer Care Team

Rated 5 out of 5 stars

Fast and easy

16 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
JD Customer Care Team

Rated 5 out of 5 stars
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
JD Customer Care Team

Rated 1 out of 5 stars

I received the incorrect Item and when…

I received the incorrect Item and when I went to the store to change it they charged me extra for it.

13 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery & great quality items. Could ask for a better experience highly recommend

18 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
JD Customer Care Team

Rated 5 out of 5 stars

Clothes were what it was in the…

Clothes were what it was in the pictures and through to size. Delivery was on time as well

20 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
JD Customer Care Team

Rated 5 out of 5 stars

very fast and convenient

very fast and convenient

12 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.

Thanks again
JD Customer Care Team

Rated 5 out of 5 stars

Staff were/are helpful

Staff were/are helpful, friendly and approachable. Sale going on at the moment. Bought a black Adidas top that I had my eye on for a while.

20 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
JD Customer Care Team

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