Ive bought a few pairs of shoes from Jennen and tbh I am extremely happy with the shoes. They are very comfortable and like that they have many different styles for all types of situations. Im sure... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The shoes are amazing. I bought one pair just recently and loved everything about it; shoe style, material and most importantly the comfort. Also, the CS team is amazing, specially Krystal. She was ve... See more
The store is user-friendly and intuitive to use, offering a wide variety of shoes which can be sorted according to colours, style and lift/height. I have purchases 2 pairs in the last couple of years,... See more
Company replied
I've purchased 3 pairs of sneakers - Mr Sacil Beta, Mr Bartok and Mr Bruce Lee slips ons and they are well made and comfortable and have worn well so far - over 1 year now - at least comparable to oth... See more
Company details
About JENNEN Shoes
Written by the company
Welcome to JENNEN Shoes
Established in 2007, JENNEN Shoes is a Melbourne company that specialises in the design of elevator shoes.
JENNEN Shoes have helped over 150,000 men stand taller, including Hollywood celebrities, Australian politicians, AFL players, basketball players, lawyers, businessmen, police officers, security guards and grooms.
Contact info
Melbourne, Australia
- 03 8103 3063
- hi@jennenshoes.com.au
- jennenshoes.com.au
Good value and long lasting
Good value and long lasting. Have had the MrWebber shoes since 2020 and still wear them to work till this day. Besides a slight crease where the front of the show bends, have maintained their quality and the insole is still as firm as ever. Would recommend to polish your shoes if you want them to last even longer.
I did buy one of them and I found it…
I did buy one of them and I found it really beautiful and good, it's very true for making me taller. I am so happy with the shoes and also the customer service is amazing and they replied straight back to me and were very helpful. Highly recommend this company
Amazing customer service from Jill
I purchased a pair of boots and they were one size to big. I went to the online chat and they were able to send me a return form so I could swap over the boots for a smaller size and this was all done within 20 minutes. This is amazing service, and being a warehouse manager myself, makes me proud of my peers within the industry to resolve issues quickly and efficiently. Absolutely a company I will deal with in the future.
Gerard Wilson
I've been a loyal customer of JENNEN…
I've been a loyal customer of JENNEN Shoes for many years now and I can confidently say that their shoes are among the best I've ever worn. The quality of the build is evident in how well they have lasted over the years, and I appreciate the comfort and confidence they provide in my everyday life.
What sets JENNEN Shoes apart, however, is their commitment to maintaining and growing their customer relationships. Recently, they surprised me with a no-strings-attached $50 voucher to spend with them, which was a pleasant and unexpected gesture. I used the voucher to get more of their shoe lift insoles, which I've been using for a while now and couldn't be happier with.
Overall, I highly recommend JENNEN Shoes for anyone looking for high-quality, comfortable shoes that are built to last. I was sad to see my local physical store close down but great to see their continued interest in their customers. Great company providing a great product to the world. Thanks, JENNEN!
Amazing Company
Jennen have amazing, high quality products with great customer support. I won their weekly $50 voucher - it's real and I used it myself.
Thanks Jennen!
The shoes are amazing
The shoes are amazing. I bought one pair just recently and loved everything about it; shoe style, material and most importantly the comfort. Also, the CS team is amazing, specially Krystal. She was very helpful and explained everything about each pair in detail. I bought multiple pairs immediately after my first purchase because of her. Highly recommended brand and definitely 5 stars from me!
Jill really helped me online
Jill really helped me online! You’re amazing Jill, thanks!
Jennen Shoes has great support
Jennen Shoes has a great selection of shoes. I cant wait to receive my order. Support was very helpful with making a slight adjustment to the order. Friendly helpful customer service.
Returns
Krystals response was quick and extremly helpful and polite. Really appreciate your help.
Many thanks Naomi
Outstanding support and good product
Outstanding support and good product
Jackie's support was just incredible. Coming from a customer support background myself, This kind of service is scarce to find these days.
The product was delivered in style and I was given an additional pair of insoles to try with.
The shoes are very comfortable to wear and look to be well-constructed.
Jackie was very helpful
Jackie was very helpful, understanding and guided me in the right direction when it came to exchanging and refunding a set of shoes.
Definitely rate their customer service and professionalism
Very quick response to my request from…
Very quick response to my request from Jackie and easy transaction.
Jill was extremely helpful!
Cracking service!
Jill was absolutely fantastic. Rushed my order through so that I could get my shoes in no time!
Appreciative
I am most grateful for having found an Australian-based company that sells heightened shoes, for purchase for our family. We have bought a number of shoes from here, and are most satisfied with our purchases, as well as the customer service received in navigating the buying process. Jennen staff go over and beyond with their assistance - thank you Jill, especially. As customers, we are most satisfied : )
I've bought a number of shoe products…
I've bought a number of shoe products from Jennen Shoes and have always been met with spectacular service and support. Even if I've had to return and exchange a pair of shoes, they have been very understanding and accommodating. Jill has been amazing to deal with. Exceptional customer service.
Dealt with Jackie todayReally pleased…
Dealt with Jackie todayReally pleased with prompt and courteous service
Thanks a lot
Jackie provided me with answers to all…
Jackie provided me with answers to all the questions I had and she was very quick with her responses. Very professional and helpful
Always happy experience
Always happy experience
Very supportive team
Thanks Jackie you are amazing ☺️
Excellent customer service!
Jackie responded to my query within seconds and had the whole matter resolved within a few minutes - excellent customer service!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








