JENNEN Shoes Reviews 194

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ive bought a few pairs of shoes from Jennen and tbh I am extremely happy with the shoes. They are very comfortable and like that they have many different styles for all types of situations. Im sure... See more

Rated 5 out of 5 stars

The shoes are amazing. I bought one pair just recently and loved everything about it; shoe style, material and most importantly the comfort. Also, the CS team is amazing, specially Krystal. She was ve... See more

Rated 5 out of 5 stars

The store is user-friendly and intuitive to use, offering a wide variety of shoes which can be sorted according to colours, style and lift/height. I have purchases 2 pairs in the last couple of years,... See more

Company replied

Rated 5 out of 5 stars

I've purchased 3 pairs of sneakers - Mr Sacil Beta, Mr Bartok and Mr Bruce Lee slips ons and they are well made and comfortable and have worn well so far - over 1 year now - at least comparable to oth... See more

Company details

  1. Shoe shop

About JENNEN Shoes

Written by the company


JENNEN
JENNEN

Welcome to JENNEN Shoes

Established in 2007, JENNEN Shoes is a Melbourne company that specialises in the design of elevator shoes.

JENNEN Shoes have helped over 150,000 men stand taller, including Hollywood celebrities, Australian politicians, AFL players, basketball players, lawyers, businessmen, police officers, security guards and grooms.


JENNEN


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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Rated 5 out of 5 stars

Good value and long lasting

Good value and long lasting. Have had the MrWebber shoes since 2020 and still wear them to work till this day. Besides a slight crease where the front of the show bends, have maintained their quality and the insole is still as firm as ever. Would recommend to polish your shoes if you want them to last even longer.

19 December 2023
Unprompted review
Rated 5 out of 5 stars

I did buy one of them and I found it…

I did buy one of them and I found it really beautiful and good, it's very true for making me taller. I am so happy with the shoes and also the customer service is amazing and they replied straight back to me and were very helpful. Highly recommend this company

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer service from Jill

I purchased a pair of boots and they were one size to big. I went to the online chat and they were able to send me a return form so I could swap over the boots for a smaller size and this was all done within 20 minutes. This is amazing service, and being a warehouse manager myself, makes me proud of my peers within the industry to resolve issues quickly and efficiently. Absolutely a company I will deal with in the future.
Gerard Wilson

15 June 2023
Unprompted review
Rated 5 out of 5 stars

I've been a loyal customer of JENNEN…

I've been a loyal customer of JENNEN Shoes for many years now and I can confidently say that their shoes are among the best I've ever worn. The quality of the build is evident in how well they have lasted over the years, and I appreciate the comfort and confidence they provide in my everyday life.

What sets JENNEN Shoes apart, however, is their commitment to maintaining and growing their customer relationships. Recently, they surprised me with a no-strings-attached $50 voucher to spend with them, which was a pleasant and unexpected gesture. I used the voucher to get more of their shoe lift insoles, which I've been using for a while now and couldn't be happier with.

Overall, I highly recommend JENNEN Shoes for anyone looking for high-quality, comfortable shoes that are built to last. I was sad to see my local physical store close down but great to see their continued interest in their customers. Great company providing a great product to the world. Thanks, JENNEN!

17 April 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Company

Jennen have amazing, high quality products with great customer support. I won their weekly $50 voucher - it's real and I used it myself.

Thanks Jennen!

12 March 2023
Unprompted review
Rated 5 out of 5 stars

The shoes are amazing

The shoes are amazing. I bought one pair just recently and loved everything about it; shoe style, material and most importantly the comfort. Also, the CS team is amazing, specially Krystal. She was very helpful and explained everything about each pair in detail. I bought multiple pairs immediately after my first purchase because of her. Highly recommended brand and definitely 5 stars from me!

2 March 2023
Unprompted review
Rated 5 out of 5 stars

Jennen Shoes has great support

Jennen Shoes has a great selection of shoes. I cant wait to receive my order. Support was very helpful with making a slight adjustment to the order. Friendly helpful customer service.

3 February 2023
Unprompted review
Rated 5 out of 5 stars

Returns

Krystals response was quick and extremly helpful and polite. Really appreciate your help.
Many thanks Naomi

10 January 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding support and good product

Outstanding support and good product

Jackie's support was just incredible. Coming from a customer support background myself, This kind of service is scarce to find these days.

The product was delivered in style and I was given an additional pair of insoles to try with.

The shoes are very comfortable to wear and look to be well-constructed.

2 January 2023
Unprompted review
Rated 5 out of 5 stars

Jackie was very helpful

Jackie was very helpful, understanding and guided me in the right direction when it came to exchanging and refunding a set of shoes.

Definitely rate their customer service and professionalism

2 January 2023
Unprompted review
Rated 5 out of 5 stars

Cracking service!

Jill was absolutely fantastic. Rushed my order through so that I could get my shoes in no time!

20 November 2022
Unprompted review
Rated 5 out of 5 stars

Appreciative

I am most grateful for having found an Australian-based company that sells heightened shoes, for purchase for our family. We have bought a number of shoes from here, and are most satisfied with our purchases, as well as the customer service received in navigating the buying process. Jennen staff go over and beyond with their assistance - thank you Jill, especially. As customers, we are most satisfied : )

10 October 2022
Unprompted review
Rated 5 out of 5 stars

I've bought a number of shoe products…

I've bought a number of shoe products from Jennen Shoes and have always been met with spectacular service and support. Even if I've had to return and exchange a pair of shoes, they have been very understanding and accommodating. Jill has been amazing to deal with. Exceptional customer service.

10 August 2022
Unprompted review

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