Great price point compared to other sandals on the market. Quality craftsmanship. The leather is soft and supple. There was no breaking in period. True to size. I bought the Daniel fisherman sandals i... See more
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Review summary
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I had fit issue, but I wasn't sure if the sandal fit should be very loose. I talked to customer service and he assured me they should not be loose. He helped me shop for an alternate style since the G... See more
Give them 3-4 days of break-in period and you will LOVE them as much as I do! I ordered EU size 38, typically I wear 7 1/2 in sandals. They fit perfectly. The Honey color is a beautiful, neutral brown... See more
The sandals fit perfectly and look and feel great on my feet! I haven’t gone for a long walk in them yet, but the 20 or so minutes I spent walking in them indoors were quite lovely; they really felt j... See more
Company details
Written by the company
Jerusalem Sandals started on the boardwalks of Venice Beach, but today walk the runways of New York City, the metropolitan areas of Japan, the style meccas of Korea to even catching the eyes of fashion capital, Milan. While these beautiful, handcrafted sandals are sought throughout the world, their story begins in a message of peace, where the brand bridged the gap between two conflicted countries; Israel and Palestine. Two Jewish-Arab families on either side with varying backgrounds and views, partnered to revive a style from the past and innovate them for today’s fashion forward culture. Jerusalem Sandals is not only a brand that has ignited the fashion world, but a testament to what people can accomplish when they harmoniously come together.
Contact info
Kester Ave 5924, 91411, Van Nuys, United States
- Support@jerusalemsandals.com
- jerusalemsandals.com
4.4
Excellent
3k reviews
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This company invites their customers to review, whether positive or negative
Replied to 56% of negative reviews
Typically replies within 24 hours
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Beautiful shoes and design ideas.
Hello! Your shoes are very very beautiful, however I found the quality, i.e. the straps uneven, so as to be a tight fit on one side and the other side too loose. And, Not due to my feet being mismatched or swollen.. I will probably try another model, when time permits me.. THANK YOU for the exceptional customer service and understanding! Thus far you have been very understanding and great to work with! And as I said, the sandals are beautiful!
9 February 2026
I love the look of the sandal
I love the look of the sandal, however the foot bedding is not as comfortable as your clog!
9 February 2026
Footbed needs improvement.
I have two pair of clogs and they are great but the sandals don’t have the same footbed. They are harder and thinner.
16 February 2026
Comfortable right out of the box
Comfortable right out of the box. The sandals seem to fit differently from the closed two lid toed shoes. Own three pairs now
9 February 2026
Amazing shoes
Amazing shoes! I broke my back in a car wreck many years ago and have tried different brands of clogs and sandals. Your shoes by far are the absolute best! My back doesn’t ache wearing your shoes! Would and will recommend to everyone!!
13 February 2026
I love the look
I love the look, color, and quality of all my Jerusalem sandals!!! I get so many compliments on them. : )
6 February 2026
The Elliott sandals are great
The Elliott sandals are great. It does require a minimal break in period, but once it’s broken in, they are extremely comfortable. They are uniquely designed in my opinion because I never saw sandals with shoelaces.
12 February 2026
So far..I LOVE THE SANDALS..I WOULD GET…
So far..I LOVE THE SANDALS..I WOULD GET MORE...BUT, THEY ARE A LITTLE PRICEY
12 February 2026
Order process easy
Order process easy, helpful pics, plenty of info and updates re: shipping, fast shipping
5 February 2026
great clog very comfortable
12 February 2026
I went to the physical location so I…
I went to the physical location so I could try things on. I'm going on a trip and I was being very particular. I must have tried on 15 pairs of shoes. The man helping me was so patient. I really appreciated it.
25 February 2026
Reply from Jerusalem Sandals
Hi Donna,Thank you so much for sharing this. We are really glad you came in to find the perfect pair for your trip. With our big selection, we know it can sometimes be hard to choose, so trying on 15 pairs just means you were making sure you found the right one.
It means a lot to hear that David was patient and helpful. We truly appreciate you taking the time to say so.
Wishing you a wonderful trip and very happy feet along the way.
Shipped quickly and kept me informed on…
Shipped quickly and kept me informed on progress
3 February 2026
My order shipped quickly and arrived…
My order shipped quickly and arrived sooner than I expected. Unfortunately I had to return due to fit but after sending an email asking about returning I got a quick response. Return process was easy and they refunded my money quickly.
2 February 2026
I received the sandals and they did not…
I received the sandals and they did not fit. I sent them back and have not received my refund.
9 February 2026
Reply from Jerusalem Sandals
Hi Tim, thanks for the update, and I’m sorry for the delay and the frustration.
We did receive your return and your refund has already been processed on our end. Depending on your bank, it can take a few business days for the credit to appear back in your account.
If you’d like, message us at support@jerusalemsandals.com with your order number and we’ll be happy to confirm the refund details for you.
The web site is easy to navigate and my…
The web site is easy to navigate and my sandals arrived quickly.
9 February 2026
Ready to give up my Birkenstocks and Danskos…
These are some of the most comfortable shoes I’ve ever had!
6 February 2026
I was disappointed in the quality of…
I was disappointed in the quality of leather as well as the width of the sandal. I have narrow feet and was hoping for a good fit. I ordered a sandal with a buckel, but still all the straps were too high and wide.
I
6 February 2026
I followed the sizing advice given on…
I followed the sizing advice given on the website and my sandals arrived a perfect fit. The y are more comfortable than I expected and very well made. They were delivered quickly and I was kept up to date on shipping and delivery progress.
26 January 2026
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