Great price point compared to other sandals on the market. Quality craftsmanship. The leather is soft and supple. There was no breaking in period. True to size. I bought the Daniel fisherman sandals i... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I had fit issue, but I wasn't sure if the sandal fit should be very loose. I talked to customer service and he assured me they should not be loose. He helped me shop for an alternate style since the G... See more
Give them 3-4 days of break-in period and you will LOVE them as much as I do! I ordered EU size 38, typically I wear 7 1/2 in sandals. They fit perfectly. The Honey color is a beautiful, neutral brown... See more
The sandals fit perfectly and look and feel great on my feet! I haven’t gone for a long walk in them yet, but the 20 or so minutes I spent walking in them indoors were quite lovely; they really felt j... See more
Company details
Written by the company
Jerusalem Sandals started on the boardwalks of Venice Beach, but today walk the runways of New York City, the metropolitan areas of Japan, the style meccas of Korea to even catching the eyes of fashion capital, Milan. While these beautiful, handcrafted sandals are sought throughout the world, their story begins in a message of peace, where the brand bridged the gap between two conflicted countries; Israel and Palestine. Two Jewish-Arab families on either side with varying backgrounds and views, partnered to revive a style from the past and innovate them for today’s fashion forward culture. Jerusalem Sandals is not only a brand that has ignited the fashion world, but a testament to what people can accomplish when they harmoniously come together.
Contact info
Kester Ave 5924, 91411, Van Nuys, United States
- Support@jerusalemsandals.com
- jerusalemsandals.com
4.4
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 56% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Ready to give up my Birkenstocks and Danskos…
These are some of the most comfortable shoes I’ve ever had!
6 February 2026
I was disappointed in the quality of…
I was disappointed in the quality of leather as well as the width of the sandal. I have narrow feet and was hoping for a good fit. I ordered a sandal with a buckel, but still all the straps were too high and wide.
I
6 February 2026
I followed the sizing advice given on…
I followed the sizing advice given on the website and my sandals arrived a perfect fit. The y are more comfortable than I expected and very well made. They were delivered quickly and I was kept up to date on shipping and delivery progress.
26 January 2026
Sawyer Leather Clog, Ultimate Comfort
The quality of the clog and customer service is excellent. Nice work, folks!
26 January 2026
I had too many bigger sizes pleaseproblems trying to…
I had too many problems trying to delete items I didn't want. Bigger sizes would be good
3 February 2026
Household use only
The sandals are perfect for household use I.e. at the pool, doing small jobs outside, throwing out the garbage, etc. But I would not recommend wearing them when you go out. These sandals will stretch to the point that your toes are fully exposed. Not too attractive. Otherwise, all is good. They look good, feel good and wear well. The sole is solid.
3 February 2026
Got the wrong size and was denied a…
Got the wrong size and was denied a return because I couldn’t find the original box. Then they actually found the box but they wouldn’t let me process the return because it had already been denied. I even paid extra for some return guarantee. Now I’m stuck with some expensive shoes that I can’t wear. Too bad zero stars isn’t an option.
26 January 2026
Reply from Jerusalem Sandals
Dear Ryan,
I’m really sorry this happened and I can see how it would feel like you got trapped in a loop.
Our returns and exchanges are handled through an automated return portal. Once a request is automatically denied, for example when the system records that the original box is not available, it can also prevent that same request from being re processed later even if the box is found afterward.
But you are not stuck and we absolutely want to make this right.
Please email support@jerusalemsandals.com with your order number and a quick note that the original box was found. We will be happy to manually help you process an exchange or return and make sure your return guarantee is honored.
Thank you for bringing this to our attention. We appreciate the chance to help.
Sandals availability issue.
2 February 2026
I am not quite sure if I like the…
I am not quite sure if I like the sandals yet. The clogs I got before Christmas are wonderful. The sandals don't feel quite as comfortable but maybe the footbed needs to be broken in a bit more. They also seem a bit wider than the clogs.
23 January 2026
The Jerusalem anchor clogs are…
The Jerusalem anchor clogs are definitely comfortable right out the box, they use high quality leather, and you can tell they are designed to last. I am very satisfied with my purchase.
30 January 2026
Great customer service and the shoes…
Great customer service and the shoes are comfortable from day one.
29 January 2026
Best sandals
Love the sandals , they are my 4th pair I’ve gotten from this company. One thing I can say is that besides being beautiful and comfortable, they are very durable. I accidentally spilled water on top of my sandal, I was so sad but the water dried off and the sandal looked like nothing had happened to it. Totally recommend and will be getting more pairs in the future.
21 January 2026
Happy with product and quality
The sandals I ordered are exactly what I wanted. Was a little worried that the sizes ordered wouldn't fit well, but they are perfect. Such a vast range to choose from that I would think everyone could find a pair they liked....
28 January 2026
I've been really impressed with…
I've been really impressed with Jerusalem Sandals - not just from reviews, but from actually wearing them. They're super comfortable and the materials are top-notch.
28 January 2026
Super comfortable the minute I put them…
Super comfortable the minute I put them on. Love the look lots of room to spread out my toes and cushion my feet. Thanks for a great product.
26 January 2026
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