Jewelers Mutual Group Reviews 

Jewelers Mutual is an exceptional company. Customer satisfaction was great. They helped us understand everything in initially insuring our juwerly, was very professional in going through each piece we wanted to insure. A claim we eventually had to go through was handled very professional to replace our lost item. Can't say enough of the service we have received date. Would highly recommend them for insuring your jewelry.

The replacement is the only option and it took months to get anywhere it was honestly a big hassle. It could’ve just took a week with other options available.

My jewelry store recommended Jewelers Mutual for jewelry insurance and I love how easy it is to get set up, the communications about renewal, and contacting with any questions I have. Very pleased with the price of Insurance compared to the value of my pieces.

Very communicative claims team, fast and efficient process.

The entire claim experience was a nightmare. The claims adjuster made us feel like a criminals. This was a very traumatic event for my fiance to lose her diamond and this situation made it worse. We will never deal with an Internet based insurance company again!

Premium from Jewelers Mutual are similar to premiums charged by other prominent insurance companies. Applying for coverage was easy, thought email communication with Jewelers Mutal were confusing. And the websites documents saving sections for saving receipts and appraisals does not save the documents in a way that you can tell if the upload was successful, or so that documents uploaded could be viewed.

Easy, fast, and friendly customer service. Thank you!

It was a pleasure working with Jewelers Mutual. My Rolex watch has been insured with Jewelers Mutual for the past 5 years. When I originally spoke with a representative at Jewelers Mutual they were very professional and answered all my questions in detail. If anyone is looking for Insurance on any jewelry you should definitely contact Jewelers Mutual at: 888-884-2424.

Jewelers Mutual is always great to work with! They definitely care about their customers!

I had an excellent experience with Jewelers Mutual Group. The process was simple, and their customer service was friendly, knowledgeable, and responsive. They took the time to answer all of my questions and made everything easy to understand. I felt valued as a customer, and the entire experience was smooth from start to finish. I highly recommend Jewelers Mutual Group to anyone looking for reliable jewelry insurance and outstanding customer service. Thank you for making the process stress-free!

I lost one of my diamonds from my ring. The claim process was incredibly easy. I had no out of pocket costs to get ring fixed with a new diamond.

I get my ring inspected free of charge. On one occasion, jeweler found that one of my prongs was broken, which I was not aware of. They submitted the claim for me to jewelers mutual and the ring was repaired.

Super convenient and reassuring.

Great customer service always.

Every rep I spoke with was very nice and helped me with all my questions. The online process was extremely easy.

Jewelers Mutual made the claim process a breeze from start to finish. They constantly communicated and answered my questions. I've never had a better experience with an insurance company.

Complete scam. Claim filed 5 months ago with no resolution. Non-responsive staff. Incompetent staff. No communication. But harassment to keep paying your premium. Request for information that has been given to them multiple times. I’m out my premiums and obviously I’m not gonna get any claim from them. Stay away from them complete scam company I’m gonna try calling tomorrow again, but I don’t anticipate any help at all. I’ll say it again complete scam company stay away from them.