Very pleased and my wife likes her birthstone ring. Instead of surprising her, I went over in detail as to what she wanted. Good thing, we upgraded to gold and got a few extras she wanted. Being detai... See more
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Company details
- Jewellery shop
- also in
- Clothing Shop
Written by the company
Jewlr is a leading online retailer of personalized jewelry. With Jewlr, you choose the style, metal, engravings and stones to create that unique piece of jewelry. Every Jewlr item is made to order in North America and shipped directly to the customers in the USA, Canada, United Kingdom and Australia. Nothing says it like personalized jewelry, and there is no place better than Jewlr to personalize your unique gift.
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It was easy to order it the way I…
It was easy to order it the way I wanted. I’m so pleased with my mother’s ring.
Best Online Jewelry shop
I love that you can custom design it online without needing to call and you get a complete preview of the ring. I was looking for a graduation ring and found the perfect one. Ordered it on a Saturday and got it in less than 2 weeks.
they have done everything possible to…
they have done everything possible to best customer service response the customized ring i got is perfect will keep doing business
I was very happy with the design of the…
I was very happy with the design of the pendant. The stone size was perfect too. My issue was with limited options for the chain. You only offered a 16" chain with a 2" extension. That was not big enough, I needed a 20 or preferably a 22" chain. Please provide better options to your customers for chain lengths when purchasing your jewelry.
Website is easy to navigate
Website is easy to navigate. The quality of the materials seems very high grade. The pricing is great. Making and shipping out the product didnt take too long. Will definitely be making more purchases in the future.
Horrible after sales service!
Placed the order and it arrived later than the estimated date provided. This was. Birthday gift to my wife which ended up being given to her late.
The chain for the necklace was not as long as expected. I reached out and asked about exchanging it and was given an astronomical shipping cost. I could return everything and reorder so it would have made more sense to just have me return the necklace without pendent and ship me a new one without charging me half the cost of the chain and pendant just to ship.
Horrible customer service. I won’t be purchasing from jewlr ever again. Won’t be recommending them. And I will be posting bad reviews on Google and social media.

Reply from Jewlr
The order arrived on time with no…
The order arrived on time with no concerns, but I was taken back how small the bar was on the necklace chain. I had the bar etched with a 5 letter name which you needed strong spectacles to see. But the recipient loved the necklace, so all good.
So good
The timing of the drop off was amazing, the quality was amazing, anything and everything you buy from this place will be probably good, the price was amazing, I got a great discount for my girlfriend and for the ring I bought I will definitely be back.
Great quality and came on time.
The jewelery is always stunning and the…
The jewelery is always stunning and the quick shipping is always amazing. Thanks again for lovely and personalized gifts.
Finding what I was looking for and…
Finding what I was looking for and customizing it was all very easy however the small dimond that was in the ring fell out a couple days after wearing it.
The ring looked exactly like I expected…
The ring looked exactly like I expected it to look from the design photo. The order arrived earlier than was initially expected.
I had a picture in my head and was not…
I had a picture in my head and was not able to find it anywhere but with Jewlr made my vision come true
My package was almost lost
My package was almost lost, intelcom did a lousy job delivering it to a bad place I found my order opened and your email arrived to my junk folder

Reply from Jewlr
Item was as expected and shipped on time
Easy to maneuver through website and…
Easy to maneuver through website and pick out the size and style, shipping details were great, and so was tracking.
I'd hope that delievery included actual contact with individual rather than leaving it at door, especially when it's a ring.
Item came quickly just as described
Item came quickly just as described. Huge hit for mother's day!
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