JF Automotive Kent Reviews 

1,080
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and incredibly knowledgeable staff who make the booking process completely seamless and provide truly exceptional service from start to finish. Many people highlight the high quality of the automotive work, noting significant improvements in vehicle performance, smoother gear changes, and overall much better driving experiences. However, some reviewers were not happy with unexpected scheduling delays, extended waiting times at the busy workshop, and communication issues regarding appointments. A few other people also felt that certain specialized tuning results were somewhat disappointing, sluggish, or required unexpected return visits for adjustments.

What people talk about most

Service

People report overwhelmingly positive experiences with the professional service provided. Customers highlight... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as polite, welcoming,... See more

Product

Consumers find product to be positive, highlighting significant improvements in vehicle performance and... See more

Quality

Customers report great satisfaction regarding the overall quality of work and performance enhancements.... See more

Booking process

Clients share positive opinions on booking_process, describing the procedure as simple, prompt, and seamless.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Heard good things about JF especially their mapping side so decided to get my 3 series diesel down to them for an EGR delete and coding out.. They supplied and fitted a Darkside Developments EGR delet... See more

Company replied

Rated 5 out of 5 stars

I recently had my Audi B8.5 - 1.8TFSI Avant stage 1 tuned by JF Automotive , the process of booking was very easy and the staff were extremely helpful with recommending the correct tune Tuning took... See more

Rated 5 out of 5 stars

I have a Shogun that has an air conditioner problem. Several garages nearer me have been unhelpful and dismissive, telling me what they think the problem is and how to solve it but unable or unwilling... See more

Rated 5 out of 5 stars

Great customer service, recently brought my Skoda fabia here and when faced with an issue they didn’t hesitate to call me and let me know my options with going ahead with the ecu remap. Technician a... See more


Company details

  1. #1 of 2 best companies in Vehicle Tuning Service
  2. #16 of 60 best companies in Vehicle Parts Shop
  3. #18 of 35 best companies in Vehicle repair shop
  4. #41 of 130 best companies in Car accessories shop
  5. #27 of 59 best companies in Vehicle Repair
  6. #5 of 8 best companies in Tuning Automobile

Written by the company

JF Automotive has become one of Europe's leading engine & gearbox software development companies. Delivering software to its own internal dealer network and to the public. Purpose built research and development centre including dyno facilities backed by the great JFA Team.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(1,080)

175 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional

Professional, knowledgeable and welcoming, above all, the evoque is now performing how God intended.... amazing and well worth the time and effort to make the journey from London.

31 August 2025
Unprompted review
Rated 5 out of 5 stars

Took my BMW 328i in for the…

Took my BMW 328i in for the installation of a Turbosmart blow off valve, an awkward job due to the position of the existing diverter valve. Two local garages (Canterbury) didn’t want to know. My son had his VW Polo mapped here so I thought I’d try to get a quote. Received a good quote and booked in. Job was completed while I waited, with no problems at all. As I mentioned not an easy job so I was over the moon it was completed in 90 mins. Any future specialist work required for my cars will certainly be carried out here. Highly recommended.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Stage 1 tune for Golf R. Great result.

I got a stage 1 tune for a Golf R, engine and gearbox. This is our family car so it was about tightening up the response and adding low-end torque to improve driveability. I turned up, the job was done while I waited (less than an hour). They had free coffee and good wifi so this was no problem at all. The job was done professionally, and the results are exactly what we were looking for. No lumpiness, just takes the car to the next level. Great service, and the guarantees they provide really make them stand out.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very understanding team, took phone call on the dot at 8, as I was worried about an impending travel plan which could have been affected. They managed to fix a brake booster, which I didn't realise existed, on the day before the travel. It was costly, but the work was perfect and will recommend anyday. Also it was very good to see high quality service in Maidstone suburbs and pleased to have helped the local economy than a networked national company. Thanks again

7 August 2025
Unprompted review
Rated 5 out of 5 stars

F80 M3 XHP stage 3 gearbox tune

A great experience from initial requirement through to completing the work. Gave good explanations as to what the XHP tune would do and how it would improve gearbox performance of the M3.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Awesome Team, value for money!

Incredible experience with JFA Automotive! They performed an ECU Stage 1 and TCU Stage 1 tune on my C8 RS7, and the results are amazing. Significant gains in power, torque, and even fuel economy, plus a much more aggressive exhaust note. The difference is night and day!

The staff were knowledgeable, professional, and friendly, making the whole process smooth and enjoyable. Customer service was top-notch, and they took the time to explain everything clearly.

If you're looking for expert tuning and great service, JFA Automotive is the place to go. Highly recommend! 🚗💨

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Their prices are very competitive and…

Their prices are very competitive and they are friendly , very professional , with a comfortable waiting area and great coffee . A quality garage find . Will definitely recommend and use them again for my next mini countryman service . 👏👏👏👏👏

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Will use them again!

I had some cold air intakes supplied and fitted in my M4 F83 and can’t complain. The work was carried out to a high standard, I also had them take a small look under the hood which revealed no issues. The guys were super friendly and were happy to answer any questions I had, took time out of there day to explain things to me in a clear way which I could understand. Although I felt a little plagued by the aggressive marketing strategy once I asked them to remove me from the list they did and it all stopped. My only advice to JF Automotive would be to dial down the marketing by about 50%. Jay managed the whole process and I found him to be methodical knowledgeable engaging and informative. In a world where customers service is so often lacking these guys are a breath of fresh air.

11 August 2025
Rated 5 out of 5 stars

Great service from the start

Great service from the start, good communication throughout, and a great price for the remapping package.

Will definitely be coming back with my other vehicles.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

My son has had plenty of work done on…

My son has had plenty of work done on his Golf R Mk8 over the year & on the back of this I decided to get my Audi A5 TDI stage 1 tune as recommended by JFA team.

Wow driving home was like driving a completely new car, much more responsive on the throttle, loads of torque when needed & we noticed our fuel economy was exceptionally better.

The team at JFA from behind the scenes & frontline are brilliant & I would highly recommend not going anywhere else for your modifications & tunes other than JFA

2 August 2025

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