JG Mortgage Services Reviews 40

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Yet again, Josh and Joel have been absolutely outstanding. We can’t thank them enough for all their hard work and support. Nothing is too much trouble for them and we honestly would not use any other... See more

Rated 5 out of 5 stars

JG Mortgages make everything so simple and easy and are real experts in all scenarios - we were due to remortgage as our rate was ending and within half an hour the new rate was secured. highly recom... See more

Rated 5 out of 5 stars

My husband and I are first time buyers in the UK and were referred to JG Mortgage Brokers through someone I knew, who had used their services when she thought she would never be able to afford to pu... See more

Rated 5 out of 5 stars

Josh secured our mortgage renewal and kept us updated along the way, talking us through the available options. With the options and information he provided we managed to renew 3 months early, saving m... See more

Company details

  1. Mortgage broker

Written by the company

JG Mortgage Services Ltd is an expert mortgage and protection brokerage based in the heart of Chester, Cheshire, serving customers from all over the United Kingdom. Our team welcomes the fact that our clients are individuals with individual circumstances which is why we offer a tailored approach to each and every mortgage enquiry.


Contact info

4.8

Excellent

TrustScore 5 out of 5

40 reviews

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Rated 5 out of 5 stars

Outstanding Service

Yet again, Josh and Joel have been absolutely outstanding. We can’t thank them enough for all their hard work and support. Nothing is too much trouble for them and we honestly would not use any other mortgage advisors. They are incredibly knowledgeable and have made a time that could be very stressful, less so. Thank you so much both of you!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

My husband and I are first time buyers…

My husband and I are first time buyers in the UK and were referred to JG Mortgage Brokers through someone I knew, who had used their services when she thought she would never be able to afford to purchase a property! I’m so happy we found them because from the very start, when I had the first in person meeting with Josh, I knew straight away they were the ones who I felt really comfortable with, answered all my questions, and believe me, there were several. Having lived in another country all our lives, we were very confused with how things are done in the UK, and both Josh and Joel put our minds at ease by explaining the entire process in full detail! No calls or messages were ever ignored, which made us more confident that we found the right people to secure a mortgage with! Josh searched and found us the best rate, and was eager to lock it in so we didn’t lose out (just as the war was starting and rates were on the climb).
I have no hesitation whatsoever recommending their services and can 100% say i’m so pleased I found them :)

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Keeps you updated and in the loop

Josh secured our mortgage renewal and kept us updated along the way, talking us through the available options. With the options and information he provided we managed to renew 3 months early, saving money before our renewal date. Great service👍🏻

9 March 2026
Unprompted review
Rated 5 out of 5 stars

As a first time buyer I was very…

As a first time buyer I was very unsure, was recommended JG mortgages so have them a call and what can I say outstanding from the get go, explained everything to me and have always been there no matter what question I had. Would highly recommend them to whoever was buying a home. Thank you lads 👌🙂

4 March 2026
Unprompted review
Rated 5 out of 5 stars

As first-time buyers

As first-time buyers, my partner and I were unsure where to start, but Josh and Joel have been incredible throughout. They explained every option clearly, kept us updated regularly, and worked hard to secure the best mortgage for us.
Their knowledge and communication has been excellent, and we always felt confident in their advice. We couldn’t have asked for a better experience!
We’d absolutely recommend them to anyone looking for a reliable, supportive mortgage advisor.

Thank you !!

Harri & Maisie

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Josh and Joel

Brilliant service from Josh and Joel! Our second time using them for renewing our mortgage and once again they’ve made it seamless and stress free! Their professionalism is second to none and nothing is too much for them! Thank you both

9 January 2026
Unprompted review
Rated 5 out of 5 stars

This is the 3rd time we have used JG…

This is the 3rd time we have used JG Mortgage services and I can honestly say I will never go anywhere else.
It’s very rare you find a company that goes above and beyond and treats you like family.
JG are never late, always on time , keep you updated , take the stress away and genuinely go out of their way to get you the best deal

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Took all the stress away.

We employed JG mortgage services to help us find the right mortgage for us.
The service we received was amazing and so easy. In such a short space of time they found us a new mortgage rate and sorted everything for us. They were really helpful, polite and professional. We cannot thank you enough!

2 December 2025
Unprompted review
Rated 5 out of 5 stars

First time buyers!

As first time buyers we had no idea what to expect during this process, but Sean, Josh and Joel have been so amazing and professional throughout. The communication has been great with the WhatsApp chat for updates and questions and the reassurance messages at each stage of the process. We will be recommending JG Mortgages Services to all our friends and family!

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing and professional the whole way…

Amazing and professional the whole way through and made everything so easy to understand!! Couldn’t recommended JG mortgages more. Sean has helped me get mortgage ready over the past year and couldn’t thank him enough because now we are ready to get our mortgage and move into our first family home!! Joel and Josh have made sure that the whole application process has been smooth and easy!

24 October 2025
Unprompted review
Rated 5 out of 5 stars

The service we have received from Sean…

The service we have received from Sean and Joel has been of the highest quality.

They have provided detailed and thorough advice and secured a mortgage, mortgage protection and building/contents insurance for us. But they have also guided us through the process of buying and selling a property in a clear and supportive manner.

They are professional and approachable and I cannot recommend them highly enough.

Thanks guys,

Tom

10 October 2025
Unprompted review
Rated 5 out of 5 stars

100 percent recommend!!!!

The guys have been amazing, they go above and behond to help!

I was talked through everything and informed every step of the way! The guys really are the best.

I would 100 percent recommend these guys to everyone and anyone, the stress is taken away, and thats exactly what you need when buying a house!

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

As a first time buyer I had no idea what to expect. Sean and Joel made the experience stress free and helped to explain the whole process.

I couldn't have done it without them and would absolutely recommend their services to any first-time buyer looking for help and guidance.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

JG Mortgage Services highly recommended!

Josh & Joel have both been absolutely amazing throughout our application process. Both have kept us up to date throughout and have been so informative.

On more than one occasion, I have been refused a mortgage offer by other advisors due to my low income & part time working hours but Josh & Joel have gone above and beyond to help me and given me the glimmer of hope that I needed to secure my dream home.

I am very grateful and would recommend JG Mortgage Services to anyone.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service I would highly…

Excellent service I would highly recommend
I really wanted to share our recent experience with JG Mortgage Services who were recommended to us. We had 4 separate mortgages with varying end times with some special circumstances due to having a terminally ill child and my husband not being able to work due to this. From start to finish they handled our case with sensitivity, they aimed to reduce as much of the admin work, phone calls as much as possible and spent a good amount of time trying to find us the right mortgage for our circumstances currently but also for our unknown future. Advice was second to none and everything was sorted out very quickly and we have just received our mortgage offer today, all 4 mortgage in one place with a really good rate! Thank you Josh and Joel for being so caring and understanding of our situation!

Date of experience: July 27, 2025

27 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service I would highly recommend

I really wanted to share our recent experience with JG Mortgage Services who were recommended to us. We had 4 separate mortgages with varying end times with some special circumstances due to having a terminally ill child and my husband not being able to work due to this. From start to finish they handled our case with sensitivity, they aimed to reduce as much of the admin work, phone calls as much as possible and spent a good amount of time trying to find us the right mortgage for our circumstances currently but also for our unknown future. Advice was second to none and everything was sorted out very quickly and we have just received our mortgage offer today, all 4 mortgage in one place with a really good rate! Thank you Josh and Joel for being so caring and understanding of our situation!

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. I've done several mortgages with JG Mortgage Services and they are by far and away the best broke I have used. Extremely knowledgeable, efficient and always working to get the best deal for me. I have dealt with both Joel and Sean who are excellent and make life that bit easier!

24 July 2025
Unprompted review

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