PeakID™️ (Formerly known as JG Physique) Reviews 107

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional care, expertise, and genuine support provided by the staff, who are described as highly professional, understanding, and motivating. Many appreciate the personalized approach, with tailored plans and consistent guidance that helps them achieve their goals and stay on track. The service is often praised for its efficiency, structure, and the positive impact it has on both physical and mental well-being, leading to significant personal growth and life-changing results. However, some people were dissatisfied with their experience, citing unpleasant and disrespectful communication from certain individuals, which left them feeling dismissed and lacking confidence in the approach.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their dedication, knowledge, and supportive approach. Many... See more

Service

Users describe positive interactions with service, highlighting the exceptional dedication and tailored... See more

User experience

People report positive experiences with user experience, with many describing it as life-changing and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the personalized and... See more

Product

Clients share positive opinions on the product, with many stating it has surpassed expectations and delivered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've had nothing but positivity & encouragment since I joined JGP, from everyone. Paula has been a kind & caring & understanding coach - I'm very lucky to have her. She follows up & holds me accountab... See more

Company replied

Rated 5 out of 5 stars

JG Physique transformed my weight loss journey! Their personalized workouts and nutrition plans were spot-on, making healthy habits sustainable and fun. The team’s support and accountability keeps m... See more

Rated 5 out of 5 stars

I've been working with Nas (and Viki) since November and I'm amazed at how far I've come in such a relatively short amount of time. From day one, they took the time to learn about me, my background an... See more

Company replied

Rated 5 out of 5 stars

I’ve been with PeakID for a couple months now and I’m already down 8 kg. What made the biggest difference for me was know that I’m being supported by people that genuinely cared about the progress as... See more

Company replied



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4.8

Excellent

TrustScore 5 out of 5

107 reviews

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Rated 5 out of 5 stars

Coach Vikki was extremely helpful and trust her guide, it will work

I was with JG for one year, things really started to shift when I was taken over by coach Victoria Towers. She made it things much simpler, hence achievable. Thanks to coach Victoria I have built the muscle of meal prep and understanding my own body a lot better as well as staying healthy while I was extremely busy with other aspects of my life.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

I’ve worked with Karl now for three…

I’ve worked with Karl now for three months as I approach my wedding with the goal of losing a few KG to look my best on the day!

Starting weight was around 87kg and expecting to be 79kg on the wedding day!

Couldn’t recommend Karl and the team enough! They will support you, guide you, and also hold you accountable where required!

Seriously great service, everything lived up or more-so exceeded my expectations from the original sales call!

Highly recommend!

3 June 2026
Unprompted review
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Reply from PeakID™️ (Formerly known as JG Physique)

Thank you so much for your amazing review!

Congratulations on your incredible progress so far! Losing weight while preparing for such a special milestone takes dedication, and we're delighted to hear that Carl and the team have been able to support, guide, and keep you accountable throughout the journey.

It's especially rewarding to know that your experience has met, and even exceeded your expectations from the very beginning. We'll be sure to share your kind words with Carl.

Thank you for trusting us to be part of your wedding preparation journey. Wishing you all the best for your big day, and congratulations in advance! 🎉

Rated 5 out of 5 stars

PAULA

PAULA, A Phenomenal Virtual Coach!
Highly recommended.

Online training can feel disconnected at times, but Paula brings an Incredible amount of Enthusiastic and Encouragement to every single session.

​What sets Paula apart is her Creativity and her deep understanding of Biomechanics—she knows exactly how to structure workouts to isolate and target specific muscle groups with Precision and Effectiveness.

​She is incredibly Respectful of my pace while remaining Supportive of me reaching my potential.

​She makes online training feel personal and Highly Motivating, always keeping things fresh and tailored to my goals.

Your very much so appreciated
Thank you for being my trainer 💎💙🏆

3 June 2026
Unprompted review
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Reply from PeakID™️ (Formerly known as JG Physique)

Thank you so much for your wonderful review, Anayah! 🩵

We're thrilled to hear about your positive experience working with Paula. Your kind words about her enthusiasm, creativity, knowledge, and personalized approach mean a lot to our team.

We're grateful for the trust you've placed in us and are delighted that Paula has been able to support and motivate you throughout your fitness journey. We'll be sure to pass along your lovely feedback to her.

Thank you again for taking the time to share your experience. We look forward to continuing to support you in reaching your goals! 📈

Rated 5 out of 5 stars

Excellent team

Excellent team, they engage, motivate, educate and encourage throughout the entire process. Always on top of the data, analysing everything so you don’t have to and then delivering expert tailored advice. They keep you honest and consistent all in pursuit of your own goals. Simply EXCELLENT !

12 May 2026
Unprompted review
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Reply from PeakID™️ (Formerly known as JG Physique)

Thank you so much for your kind words and thoughtful feedback! We truly appreciate your trust in our team.

Our goal is always to provide the best possible support, guidance, and accountability throughout the entire journey, so it means a lot to hear that you felt motivated, educated, and supported every step of the way.

We’re grateful to be part of your progress and look forward to continuing to help you achieve your goals.

Rated 5 out of 5 stars

PeakID Coach Carl

I don’t often leave reviews but sometimes you just have to.
PeakID for me has so far well surpassed expectations. Having previously tried several online fitness programs that didn’t bring the results I was after, I was skeptical about starting another, but for me PeakID has delivered on its promises.
It’s true value though lies in the strength of its coaches, Executive Coach Carl Griffiths has been exemplary from the get go. He is committed, dedicated, hardworking, professional and every other superlative you’d be very lucky to find in a coach, but on top of all that he’s genuinely a great guy. You can tell he cares about his clients, he’s been there, he lost a shed load of weight, he knows exactly what’s needed and he works really hard to help you get your results. He’ll answer every question you fire at him, he’s patient, reassuring, non-judgmental and he’s always got time for you.
If all that doesn’t convince you, he’s also funny and knows magic!…Seriously!
No program can ever guarantee you results because it all boils down to how much effort you’re prepared to put in yourself, but if anyone can and you’re ready to work then PeakID know how to get the job done right.

14 March 2026
Unprompted review
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Reply from PeakID™️ (Formerly known as JG Physique)

Thank you so much for taking the time to share this—this truly means a lot to us!
We’re incredibly glad to hear that PeakID has exceeded your expectations, especially after trying other programs. Your words about Coach Carl perfectly capture what we strive for—genuine support, dedication, and a coach who truly cares about each client’s journey.
Carl will be thrilled to read this! His commitment, experience, and ability to connect with clients are exactly what make the difference, and we’re so happy you’ve experienced that firsthand (and yes—the magic too! 😊).
You’re absolutely right—results come from the effort you put in, and we’re proud to be part of your journey and support you every step of the way. Keep up the amazing work, and we’re excited to see your continued progress!

Rated 5 out of 5 stars

Working with Peak ID/Viki is fab

Working with Peak ID/Viki is fab! The app is so easy to use and the daily communication is great. Viki is truly lovely and has helped me to create so much positive habits already and it has only been 2 months.

12 March 2026
Unprompted review
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Reply from PeakID™️ (Formerly known as JG Physique)

Thank you so much for your kind words—we really appreciate you taking the time to share your experience!
We’re so glad to hear you’re enjoying working with Viki and finding the app easy to use. Daily communication and support are a big part of what we aim to provide, so it’s great to know that’s making a difference for you.
Viki will be so happy to hear this! She truly cares about helping clients build lasting, positive habits, and it’s amazing to see the progress you’ve made in just two months. Keep up the great work—we’re excited to see your continued journey! 💪

Rated 5 out of 5 stars

Great personalised programs

I have been with James and his team for a long time now, over 2 years. Viki has been helping me on my journey the last few months and has been fantastic. They are great at keeping you accountable and also great support for when you start slipping.
I couldn't recommend these guys and their program enough.

14 March 2025
Unprompted review
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Reply from PeakID™️ (Formerly known as JG Physique)

Thank you so much for your kind words and for being part of the journey with us for over two years—it truly means a lot!
We’re so glad to hear that Viki has been a fantastic support for you over the past few months. Providing consistent accountability and support, especially during tougher moments, is exactly what we aim for.
We really appreciate your recommendation and your continued trust in the team. We’re excited to keep supporting you as you progress—keep it up! 💪

Rated 5 out of 5 stars

Coach Carl - legend!

Ive had a great experience with my coach - coach Carl! The tailored support is whats made it so great. ive needed specific support and he's been there to deliver on that rather than a generic plan. If i need a specific food plan or training plan he is there to deliver and check in with me, keeping me accountable, which is exactly what i needed. There are other benefits like a large community that i personally dont use or have a need for but can see that for some that is supper beneficial.

27 February 2026
Unprompted review
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Reply from PeakID™️ (Formerly known as JG Physique)

Thank you so much for your great feedback!
We’re really glad to hear you’ve had such a positive experience with Coach Carl. Providing tailored support that fits each client’s specific needs is exactly what we aim for, so it’s great to know that’s made a real difference for you.
Carl will be very happy to hear this—he’s truly dedicated to supporting his clients with the right plans and keeping them accountable every step of the way.
We also appreciate your thoughts on the community aspect—everyone’s journey is different, and it’s great that you’re able to get exactly what you need from the program.
Thanks again for your recommendation, and keep up the great work! 💪

Rated 5 out of 5 stars

Fantastic company and whole heartedly recommend.

I joined JG as it was with little idea of what I was getting into. What I found to start with was some of the nicest and most genuine people who seemed to care about what I was hoping to achieve. Then I found a system that gave me the tools, the information and the support to get me where I wanted to be. In a year I not only lost 4stone but get into the best shape of my life. But bare in mind they give you tools but you still have to put in the hard work.
As a man in my 50s this has given me a new lease in life and allowed me to do things I never thought I would. I owe James and the whole team a big thank you. I whole hearted recommend this company

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Exceeding the expectations

I joined the program before 6 weeks, and I already see change in my behavior, beliefs and perspective and also I am a little bit lighter.
The program exceeded my expectations, specifically with the coaching of Viki, the level of personalization, and the support in the different aspects: nutrition, workouts, and sleeping habits.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

My experience with PeakID has been life changing

My experience with PeakID has been nothing short of life changing. I started on the programme about 10 months ago with a Coach assigned to me with daily tasks and targets to achieve, daily check ins and weekly reviews to update targets and tasks to build on my progress and take account of where life has the potential to get in the way. The results - I have now lost 3 stone and am the fittest I think I have ever been. My coach Nas is always there to support and challenge me to achieve the targets we have set, to review my workouts as well as my diet. I have learnt so much from Nas that I am confident of being able to maintain and build on my progress over the years ahead

9 February 2026
Unprompted review
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Reply from PeakID™️ (Formerly known as JG Physique)

Thank you so much for taking the time to write this. It genuinely means a lot.

Three stone down in 10 months is an incredible achievement, but what makes this even more powerful is the way you’ve embraced the process. The daily standards, the weekly reviews, the honest check-ins even when life gets busy. That’s where real change happens.

Nas will be proud reading this. He brings the structure and challenge, but you’ve shown up consistently and executed. That’s why the results are sustainable, not temporary.

Hearing that you feel the fittest you’ve ever been and confident to maintain it long term is exactly what PeakID is designed for. Not quick fixes, but lasting transformation.

We’re proud to be in your corner. This is just the beginning.

Rated 5 out of 5 stars

THE BEST IN THE BUSINESS!

I joined PeakID about 8 weeks ago and I’ve already lost around 6kg. I first became interested after seeing one of my clients lose a lot of weight and just look healthier and full of energy. I asked him what he was doing and he told me straight — PeakID. Proper game changer hey.

Not long after that, James (the CEO) personally reached out to me, which gave me confidence straight away. The setup was easy and stress free, no stories. I was then introduced to my coach Viki and honestly, without her support I don’t think I would have got these results. She checks in with me all the time, keeps me motivated, and helps me with fitness, water intake, sleep and getting my nutrition sorted. Absolute legend!

What I really love is the community. Everyone is supportive, encouraging and always willing to help or share advice. Makes a massive difference knowing you’re not doing this alone — all pulling together.

PeakID isn’t just about quick weight loss, it’s about building a lifestyle you can actually stick to. I’ve seen real improvements in my health, fitness and sleep, and I feel way better overall.

I’d honestly recommend PeakID to anyone who wants to better themself, not just for them, but for the people around them too. Dis LEKKER to feel good again.

#TTFB 💪🏻🔥

6 February 2026
Unprompted review
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Reply from PeakID™️ (Formerly known as JG Physique)

Love this. Thank you for sharing it.

Six kilos in eight weeks is incredible progress, but what’s even better is how you’re feeling overall. More energy, better sleep, stronger habits. That’s the real win.

Viki will be buzzing reading this. She brings the support and structure, but you’ve shown up and done the work.

And you’re right, the community makes a massive difference. You’re not doing this alone.

Proud of you. Let’s keep going!

Rated 5 out of 5 stars

Best coach Paula

Paula,Paula,Paula! She is an AMAZING coach, full of great ideas, plans, back up plans or just a friendly voice to guide you when things go wrong! I joined up 9 months ago at 18st 11 and have dropped 3 stone by not cutting out pints or a takeaway once a week. I feel healthier, look better and am much happier. Most importantly they don't bullshit you. They will encourage you to stay true to yourself while gradually making sure that you make important life changes that actually dont affect you negatively the way you might think. James Gough has changed my life and Paula my personal fitness coach will forever be somebody that has made my life better. Does it cost a few quid? Yes. But the difference here is that their system actually works. Do yourself a favour...join up and you can thank me later!

15 May 2025
Unprompted review
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Reply from PeakID™️ (Formerly known as JG Physique)

This is such a kind message. Thank you!

Paula is going to be over the moon reading this. She puts so much thought and care into her clients, not just with plans, but with the support and reassurance when life throws curveballs. It means a lot to see that recognised.

Three stone down in nine months, while still enjoying your life, is something to be seriously proud of. That balance is exactly what sustainable change looks like. Healthier, happier, and still being you.

Thank you for trusting us and for backing the process. It’s a privilege to be part of your journey, and we’re so proud of what you’ve achieved so far.

Rated 5 out of 5 stars

Carl Griffiths ❤️‍🔥❤️‍🔥❤️‍🔥

PeakID is a journey. It's a hard journey, emotional at times, other times leg DOMS after a fully managed curated gym session makes you wonder why you're doing this. But...

The absolute dedication to changing your life is their complete focus and commitment, whether I'm fully dialled in or not as I manage life and work... their work is you!

I have nothing but admiration for how good Carl Griffiths is as a coach. So organised and willing and lifting on a rigid schedule he keeps for you!

And it would be nothing or not exist without the inscrutable James Gough, the master, the diver and the intensity guru...for you!

I love this process and if you get Carl G as your coach, you're sure for success 🙌

Thank you team!

30 January 2026
Unprompted review
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Reply from PeakID™️ (Formerly known as JG Physique)

This means a lot. Thank you for putting it into words.

You’ve captured it perfectly. It’s not always easy. It’s emotional at times. The sessions can hurt. But that’s because it’s real change, not surface level tweaks.

Carl is exceptional at what he does. Structured, consistent, relentless in the best way. He’ll guide, organise and hold the line, but you’re the one stepping into the work day after day. That’s why it’s working.

We stay committed whether you’re flying or juggling life. That’s the standard.

Grateful to have you in the process. Keep leaning in!

Rated 5 out of 5 stars

Superb PT

I joined PeakID to get structure and accountability with my training and nutrition and with my coach Nas, I have gained so much more. Nas takes a holistic approach to all aspects of my fitness and has given me the knowledge and support on a daily basis to achieve my goals…and now to kick on to new ones. Nas holds me accountable, which keeps me on track to goals we have discussed and agreed on. He gives alternatives to achieve these goals when required and has a realistic approach to lifestyles by making consistency not perfection the no 1 mantra.
I would recommend Nas 100% as a coach to anyone who wants a PT to change their lives for the better, whatever the goals, and to have support through the journey.
Thank you Nas

30 January 2026
Unprompted review
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Reply from PeakID™️ (Formerly known as JG Physique)

This is brilliant to read. Thank you for sharing it!

You came in for structure and accountability, and it’s great to hear you’ve gained so much more from the process. That holistic approach is exactly how real, lasting progress is built.

Nas will really appreciate this. He cares about the details, the daily habits, the mindset, and making sure the goals are realistic and sustainable. Consistency over perfection is where the magic happens.

It’s also powerful that you’re not just hitting goals, but now setting new ones. That’s growth.

Thank you for trusting the process and for the recommendation. Proud of what you’re building.

Rated 5 out of 5 stars

Join the community, you won’t regret it

Have been working with Peak ID for roughly three years now and have seen a massive difference in myself. Everyone within the community is so supportive and even during your tough days everyone’s behind you.

The coaches are brilliant and even when your coach is on annual leave you always have someone to speak to if needed. Your plan is based around your work life, personal life and availability.

Day to day check ins occur which is good to see and if any unexpected changes happen everyone is so understanding. Weekly phone calls happen as well where you discuss if any changes will happen to your plan from your coach but also gives you an opportunity to ask any questions or ask for any changes.

I have worked under Viki for a few months now and have really enjoyed it, Viki has been supportive of my commitments away from this program and has even given simple but healthy/ enjoyable recipes for not only myself to enjoy but my family as well.

27 January 2026
Unprompted review
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Reply from PeakID™️ (Formerly known as JG Physique)

Three years with us means a lot! Thank you for sharing this.

The fact you’ve seen a massive difference in yourself over that time is exactly what long term coaching should deliver. Not quick spikes, but steady, supported growth.

I’m really glad you’ve felt the strength of the community, especially on the tougher days. No one moves forward alone here.

Viki will love reading this. She genuinely cares about fitting the plan around real life, work, family, commitments. And those small touches like simple, enjoyable recipes for you and your family matter more than people realise.

Thank you for trusting us over the years. Proud to have you in the community and excited for what’s still to come.

Rated 5 out of 5 stars

Shout out to Nas, Viki and the team...

I've been working with Nas (and Viki) since November and I'm amazed at how far I've come in such a relatively short amount of time. From day one, they took the time to learn about me, my background and my goals then put together a plan tailored specifically to me. The team are always on hand to support and guide me and, most importantly, keep me on track. By following the plan, I've managed to develop some new habits and lifestyle changes and I'm excited about what lies ahead. If you're serious about improving your health and making good lifestyle choices, you really should consider booking a call with the team at PeakID.

23 January 2026
Unprompted review
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Reply from PeakID™️ (Formerly known as JG Physique)

Thank you for this. It genuinely means a lot.

The fact you’ve come this far in a short space of time speaks volumes about your commitment. From day one you leaned in, trusted the process and stayed consistent. That’s why the results are showing.

Nas and Viki will really appreciate your words. They care about building something tailored, not generic, and about keeping you accountable in a way that fits your life.

The new habits and lifestyle shifts you’ve built are the real win here. That’s what carries forward.

Excited to see you keep building! This is just the start.

Rated 5 out of 5 stars

Paula is the best ...

I've had nothing but positivity & encouragment since I joined JGP, from everyone. Paula has been a kind & caring & understanding coach - I'm very lucky to have her. She follows up & holds me accountable, yet she is still motivating & positive. If I'm having a glitch, she always gets back to me with suggestions & options to try. I'm very grateful to have Paula in my life!

22 January 2026
Unprompted review
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Reply from PeakID™️ (Formerly known as JG Physique)

This is such a kind message. Thank you!

Paula will truly appreciate reading this. She brings empathy and structure in equal measure, and that balance makes all the difference. Supportive when you need it, firm when it counts.

It’s also a credit to you. You’ve stayed engaged, communicated when things feel off, and been willing to try the adjustments. That’s why progress sticks.

We’re really glad you feel supported here. That’s exactly how it should be.

Rated 5 out of 5 stars

Community like no other

I can’t recommend Peak ID (JG Physique) enough! From the very first chats, when I went along to support a colleague at an event and listened to James Gough and the team’s presentation. I knew there was something special about them. I was mesmerized and thought, “This is me. I don’t tick the boxes. I don’t push myself. I’m stuck in habits that aren’t allowing me to change.” After years of counselling, this one presentation hit harder than anything else, in ways only I can truly understand. After a follow-up phone call with James, where he talked me through the programme and paired me with the right coach, I felt instantly supported and understood. From day one, they made me feel welcome and genuinely cared for, and that feeling has only grown stronger over time.
My coach, Carl, has been amazing. He never fails to impress me with his dedication and knowledge. He’s always there when I have a question, no matter how small, and he’s constantly checking in, guiding, and pushing me to do my best. You can tell he genuinely cares about your progress, not just in the gym, but in every aspect of your life. Knowing that he’s there watching out for me, supporting me, and holding me accountable has made such a huge difference.
The community that PeakID has built is something truly special. It’s a place where you can be you, no judgment, no pressure, just real people supporting each other. Everyone celebrates each other’s wins, big or small, and offers encouragement when things get tough. You simply don’t get that same sense of belonging or support just by walking into a regular gym. It feels like being part of a team, even a family, where everyone wants to see you succeed.
What really sets PeakID apart is how much they focus on every aspect of your well-being. It’s not just about losing weight or toning up (although they help you do that too). They take the time to understand your mindset, your habits, and your challenges, helping you build a lifestyle and mindset that’s sustainable for life.
For me, PeakID has been so much more than a fitness programme, it’s been a lifeline through some of the hardest times in both my work and personal life. There were days when getting out of bed felt like a battle, when my motivation was gone, and the weight of everything I was facing made it hard to keep going. I’d still push myself to get up because I had a job to do, but mentally I was struggling.
Since joining PeakID, those struggles haven’t disappeared, but I’ve learned how to manage them so much better. The structure, encouragement, and belief the team has in me have given me the strength to keep pushing forward. The workouts have become my outlet, a way to clear my head, refocus, and remind myself that I’m capable of so much more.
The confidence and resilience I’ve built have carried over into every part of my life. At work, I’m more focused, positive, and productive. In my personal life, I’ve learned to quiet those little gremlins that used to pull me back toward darker times. The difference now is that I don’t let them win, I face them head-on and keep moving forward.
Joining PeakID has truly been a life-changing decision. It’s helped me grow not only physically but also mentally and emotionally. I’m so grateful for the ongoing support, positivity, and care from James, Carl, and the entire team. They don’t just help you transform your body, they help you rebuild your mindset, rediscover your confidence, and become the strongest version of yourself inside and out.
Now, I’m continuing to tick those boxes and making the future me proud every day.

Sincerely Thankful

Sarah

22 January 2026
Unprompted review
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Reply from PeakID™️ (Formerly known as JG Physique)

Sarah, thank you. This is incredibly powerful to read.

The fact that you felt something shift in that first presentation and chose to act on it says everything about you. Carl will be so proud of your words. He cares deeply, but you’re the one who’s shown up, especially on the hard days.

What stands out most is your resilience. The way you’ve learned to manage the tough moments, build structure, and not let those gremlins win anymore. That’s real strength.

It’s a privilege to be part of your journey. Keep making that future version of you proud!

Rated 5 out of 5 stars

Viki has been super helpful with my…

Viki has been super helpful with my journey.
Whenever she gives me suggestions and advice you know that they are coming from a caring place.

She always say “ we are not looking for perfection” which I think helps me a lot with my confidence.

21 January 2026
Unprompted review
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Reply from PeakID™️ (Formerly known as JG Physique)

Thank you for this, it really means a lot.

Viki leads with care, and I’m glad you feel that in the way she supports you. Advice only works when it’s delivered with understanding, and she does that brilliantly.

And that reminder about not chasing perfection is powerful. Confidence grows when you realise progress beats perfection every time.

You’re building something sustainable. Keep leaning into it.

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