Jimgreenfootwear Reviews 6

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.8

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Great boots - for indoors

Great boots - for indoors. They don’t mention that if you take them outdoors the soles fall off. I have bought 2 pairs - the latest is the “African ranger”. The soles came off all my boots within a few months. When I called their customer support they said “did I get them wet?” If I did, then naturally the soles fall off. I mentioned that I walked outside - and sometime there were puddles and it even Rained occasionally. This seemed to surprise their customer support assistant. They did offer to glue the soles back - but not to cover the costs of sending them to and from Pietermaritzburg - a cost for which I could nearly buy some other shoes. So top tip - these shoes are great - but only indoors. African rangers don’t go out you know.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Shoellie / African Ranger

I ordered the barefoot shoellie. The sizing is generous so they were a half size too big. Return process was very easy but it wasn't detailed in my order documentation. Lack of hold on the heel put me off the shoellie.

I ordered the standard African Ranger next in the correct size (I found them true to size and a good fit for my wide feet). The quality, fit and comfort is exceptional. The only slight criticism is that they're very wide at the heel, even for my fat feet. It doesn't affect me much but I think they could have a slightly narrower heel like most other shoes.

Fantastic company to deal with. I had your vellies as a child and I'm glad that you've gone from strength to strength 30 years later! I look forward to many more years of wearing your shoes and buying South African.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Great boots, fast delivery, honourable mission

Ordered the bronco barefoot African ranger. Beautiful leather. It's a tough break in period but I was expecting that from the information the company and reviewers have given. A great mission from the company that I can get behind.
The anvil sole is a little slippery in the English mud but again, the information I found prior to purchase says the sole is designed for arid conditions.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Communication was prompt and helpful. The boot that arrived was of very good quality, however fitted too wide for me. The return and refund process was easy and honest, there was no delay. I highly recommend this company if you are looking for good quality leather boots.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

I was happy to hear Jim Green have…

I was happy to hear Jim Green have stock in the UK now as Ive been desperate to try them. It took 7 days for delivery, it does say on their website to give them 5-7 days. They were shipped with DHL express, next day once shipped. Boots ate beautifully made with high quality materials, sadly they weren’t quite the right fit as I need wide shoes. Communication was quick and returns was seem-less. I will be buying again when a wider shoe becomes available which they are working. All in all, good service. No issues at all.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Bought a pair of their African Ranger boots. Very well made boots, shipping was swift. I had an issue, messaged their customer service, got a response the day after, and I gotta say, this was one of the best customer service experiences I've ever had. Super nice and went above and beyond to help me.
Based on my personal experience I'd say buy with confidence!

21 January 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look