Jimmy's Iced Coffee Reviews 1,045

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the delivery service, noting its speed and efficiency, with many appreciating the convenience of having products delivered directly to their door. People also enjoy the taste of the iced coffee and chocolate milk, often describing them as delicious, not too sweet, and with good flavor. Many find the products to be of high quality and express satisfaction with their purchases. However, some people were dissatisfied with the product itself, describing certain flavors as "gross," "bitter," or "weird." There are also concerns about packaging, with some experiencing damaged cans upon arrival, especially when multiple cases are shipped together. A few other people also felt that the product's quality was inconsistent, with some bottles having issues like fizzing upon opening or lids that spray coffee when shaken.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. While many customers praise the delicious taste, with... See more

Quality

Customers consistently note ambiguous experiences with quality. While some reviewers praise the delicious... See more

Delivery service

Clients share positive opinions on delivery service, often praising the speed and convenience of receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being a customer with Jimmy’s is like extending your family. Having them located close within my home town means that we are fortunate enough to be able to attend the HQ for events, try samples and... See more

Rated 5 out of 5 stars

So pleased to have found you as I can no longer buy Jimmys Iced Coffee Original slim tin, in the shops. Price is very competitive and it’s delivered straight to your door. It is my special treat ea... See more

Rated 5 out of 5 stars

Delicious Iced Coffee. I am definitely a convert. I bought direct from Jimmy's. Sadly, when I received notification of my order being sent, my heart sank as their carrier is EVRI. They are utterly use... See more

Rated 5 out of 5 stars

Jimmy service and more importantly coffee is awesome! Personal favourite is the strong and protein one! But the chocolate milk really blew me away. Naughty but very nice on the ingredients, only 3... See more


Company details

  1. Coffee store
  2. Coffee wholesaler
  3. FMCG Manufacturer

Written by the company

If you’re into truly refreshing Iced Coffee, you’ve come to the right place. We offer a wide range of products for all coffee enthusiasts, with a special emphasis on sustainable packaging and single-origin, Rainforest Alliance Coffee. - Available online and in all major supermarkets!


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 44% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Coffee

Good coffee and good service recommended

18 December 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Thank you Richard, have a great Christmas.

Rated 5 out of 5 stars

Super speedy delivery

Super speedy delivery, lovingly packed, wonderful service from these legends (as always)

9 December 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Neil, you rock! Thanks so much.

Rated 5 out of 5 stars

A highlight of the month is receiveing…

A highlight of the month is receiveing my Jimmy's Coffee, love the added extras and they always do exactly what they say they will

7 December 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

What a cracking review. Thank you!

Rated 5 out of 5 stars

Another top notch delivery

Another top notch delivery! What can I say that I have not said about Jimmy's, they do exactly what it says on the tin, which in my case is an Iced Mocha which I highly recomend.

Not sure this is the right forum but wondered if they were ever going to think about introducing something with caramel (like a caramel latte) or do half and half boxes for subscribers. I suggest it here becuase they are an excellent company who review everything written about them. That is what I call first class customer service as well! Keep it up!

18 November 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Mark, thank you for taking the time to leave such a cracking review. It's awesome to hear you're loving our Mocha and we agree, caramel would be a delicious flavour...

Rated 5 out of 5 stars

easy to order

easy to order
quick free delivery
good quality dairy free coffees

30 November 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Thank you Helen, we love our Oat Iced Coffee too. Have a great day!

Rated 5 out of 5 stars

Super service

Ordered my coffee online then picked it up at the warehouse 5 minutes later. Top service. Was even offered a free iced coffee for my journey home.

23 November 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Thanks for stopping by to pick them up, see you next time!

Rated 4 out of 5 stars

Loved the cold coffee

Loved the cold coffee, had the lighter one which was lovely would buy again. Will buy with tesco meal deal

15 November 2022
Unprompted review
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Thank you Margaret. Enjoy your next meal deal!

Rated 5 out of 5 stars

Allways look forward to my monthly drop…

Allways look forward to my monthly drop of Jimmy's. Soon as you open the box there is quite often a cheery message to great you, The Oat Iced coffee is amazing :D

15 November 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Paul, thank you for the kind review. It's so great to hear how much you're loving your regular Jimmy's delivery. Thanks for subscribing and enjoy your Oats!

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