Jimmy's Iced Coffee Reviews 1,045

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the delivery service, noting its speed and efficiency, with many appreciating the convenience of having products delivered directly to their door. People also enjoy the taste of the iced coffee and chocolate milk, often describing them as delicious, not too sweet, and with good flavor. Many find the products to be of high quality and express satisfaction with their purchases. However, some people were dissatisfied with the product itself, describing certain flavors as "gross," "bitter," or "weird." There are also concerns about packaging, with some experiencing damaged cans upon arrival, especially when multiple cases are shipped together. A few other people also felt that the product's quality was inconsistent, with some bottles having issues like fizzing upon opening or lids that spray coffee when shaken.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. While many customers praise the delicious taste, with... See more

Quality

Customers consistently note ambiguous experiences with quality. While some reviewers praise the delicious... See more

Delivery service

Clients share positive opinions on delivery service, often praising the speed and convenience of receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being a customer with Jimmy’s is like extending your family. Having them located close within my home town means that we are fortunate enough to be able to attend the HQ for events, try samples and... See more

Rated 5 out of 5 stars

So pleased to have found you as I can no longer buy Jimmys Iced Coffee Original slim tin, in the shops. Price is very competitive and it’s delivered straight to your door. It is my special treat ea... See more

Rated 5 out of 5 stars

Delicious Iced Coffee. I am definitely a convert. I bought direct from Jimmy's. Sadly, when I received notification of my order being sent, my heart sank as their carrier is EVRI. They are utterly use... See more

Rated 5 out of 5 stars

Jimmy service and more importantly coffee is awesome! Personal favourite is the strong and protein one! But the chocolate milk really blew me away. Naughty but very nice on the ingredients, only 3... See more


Company details

  1. Coffee store
  2. Coffee wholesaler
  3. FMCG Manufacturer

Written by the company

If you’re into truly refreshing Iced Coffee, you’ve come to the right place. We offer a wide range of products for all coffee enthusiasts, with a special emphasis on sustainable packaging and single-origin, Rainforest Alliance Coffee. - Available online and in all major supermarkets!


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 44% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very quick turn around

Very quick turn around. Enjoyed my drink a few days after ordering.

14 November 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Pleased to hear we got you stocked up in no time. Thanks Clare!

Rated 5 out of 5 stars

Excellent product

Excellent product, love it, regular deliveries work well with lots of flexibility to amend as necessary

11 November 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Thanks for the kind words Rosemary. It's great to hear you're enjoying our subscription service!

Rated 5 out of 5 stars

Just hands down the best iced coffee

Just hands down the best iced coffee on the market. I'm signed up to their subscription service and each month not only do I receive 12 of their amazing canned coffees, but a little surprise too... like a magnet, car fragrance or this month was some snacks that kept my husband quiet for a full 5 minutes!!! Which is honestly priceless.

13 November 2022
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Reply from Jimmy's Iced Coffee

Lilly, you rock! Thanks so much for the support, I'm super stoked to hear you're loving your subscription (and so is your husband!). Thank you for choosing Jimmy's, it means a lot. Have a great week!

Rated 5 out of 5 stars

Good delivery

Good delivery, excellent product, serious caffeine hit.

7 November 2022
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Reply from Jimmy's Iced Coffee

Just what we like to hear! Thanks for the kind words, David.

Rated 5 out of 5 stars

Jimmy's Mocha - Yum!

I just love the flavour of the Coffee Mocha. Ordering it online is very easy too and I have a delivery at work every other week - always a good day when it arrives! Plus I have little treats in the box too - last week it was it was a savoury snack and occasionally there is a chocolate bar too! Those alongside a personalised note in the box is lovely and my cat loves the box too.....

11 November 2022
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Reply from Jimmy's Iced Coffee

Hey Janet, Thanks so much for the kind words. I'm super stoked to hear that you (and your cat) are loving your subscription and extra goodies. Have a great day and thanks again.

Rated 5 out of 5 stars

Arrived a day late

Arrived a day late, but everything else was great

7 November 2022
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Reply from Jimmy's Iced Coffee

We try out best to aim for next day so sorry this was not the case on this occasion. Thanks so much for the kind review, it means a lot.

Rated 5 out of 5 stars

Brilliant Iced Coffee

Excellent iced coffee- the best store available I’ve tried.

9 November 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Now that is an achievement. Thanks so much for the kind words!

Rated 5 out of 5 stars

Perfect coffee

Perfect coffee - Oat milk and perfect service (next day)

4 November 2022
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Reply from Jimmy's Iced Coffee

So pleased to hear you're loving out Oat Iced Coffee. Thanks for choosing Jimmy's!

Rated 5 out of 5 stars

Overall excellent

Overall excellent. Easy to order, good price and super fast delivery.

4 November 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Thanks for the kind words Heather, stoked to hear your happy with everything. Have a great day!

Rated 5 out of 5 stars

Great coffee

Coffee is great , not too sweet . Delivery is good too . I use their subscription offer so it's even cheaper .

1 November 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Hey David, Thank you so much for the kind words, I'm stoked to hear you're enjoying our subscription service. Have a great day.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great taste, now I can just take the coffee from home whenever I want! I would recommend this product

1 November 2022
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Reply from Jimmy's Iced Coffee

Thank you Zheng!

Rated 5 out of 5 stars

Good coffee

Order arrived quickly. Have tried one product do far and liked it. Saves buying and transporting from supermarket.

1 November 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Thank you Brian, we hope you enjoy the rest of our products as much as the first. Have a great day!

Rated 5 out of 5 stars

Absolutely brilliant company

Absolutely brilliant company. Had never heard of them, but randomly chose a tin of their coffee in motorway services and was hooked and needed more. Website very easy to navigate and order, delivery exceptionally quick and sweet little note addressed to you by name in the delivery. Cannot fault them. Have used several times now and don't plan on stopping. Great offers emailed occassionally as well

21 October 2022
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Reply from Jimmy's Iced Coffee

What a mega review! Thanks for picking us up in the service stations and sticking with us, this is so great to hear. Have a great week!

Rated 5 out of 5 stars

Great Ice Coffee, so 5* but can lid needs sorted!

Great Ice Coffee, so I will give it 5 but...

The can needs something on to front or lid to tell you to open it then replace lid and shake... or to change the lid to a solid lid; If you shake it before you open it, the coffee goes everywhere, all over your hand opening it. This is a simple fix and I cant believe it hasn't been addressed?!

PS: i have been drinking it for 2 years atleast!

Update after reply: I’ve read the reply below, but don’t agree. No need to shake, won’t stop people shaking it.

30 October 2022
Unprompted review
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Firstly, we're happy to hear you're loving our Iced Coffee!

We are aware that the BottleCans can fizz slightly if you open them when they have been shaken.
The reasons for this is due to the fact that the cans have been sealed with air which helps them maintain their shape.

We have added a note saying 'No need to shake' onto the top of the can lids too prevent any unnecessary spillage and as our drinks are already mixed to perfection before being poured into the BottleCans.

Thank you for taking the time to leave a review and for sticking with us the past 2 years, it means a lot. Have a great week!

Rated 5 out of 5 stars

The product is 5*

The product is 5*
The ordering process is 5*
The delivery is 5*

25 October 2022
Jimmy's Iced Coffee logo

Reply from Jimmy's Iced Coffee

Winning! Thank you so much for taking the time to leave a review. Have a great day!

Rated 5 out of 5 stars

Amazing as always

Amazing as always - and love the little gifts every delivery

21 October 2022
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Reply from Jimmy's Iced Coffee

Diane, you rock! Thank you for being a subscriber. Have a great week!

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