We have used JK Flooring for many of our projects, and they are consistently a reliable partner with a high-quality product. The service is excellent across the board, but Laura, in particular, has be... See more
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Location
Switch locationUnit 23, The Bell Centre, Newton Road, RH10 9FZ Crawley, West-Sussex, GB
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See what reviewers are saying
We like the fact that we can hand over the installation of UFH pipe, manifold and Flexseal to the JK team, agree pipe runs and centres and come back to a completed job the next day.
Company replied
Very happy with our installation. Initially we weren't going ahead as our builders and plumber were very dubious about the whole process, especially as a much lower cost than the route we were going t... See more
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Great service from quote to installation. Nice chaps did the work quick and efficiently. Didn't realise or it wasn't pointed out enough that they don't connect it up to your heating system. Luckily pl... See more
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Company details
- #56 of 119 best companies in Heating service
- #18 of 39 best companies in Flooring contractor
- #46 of 74 best companies in Central Heating Service
- #2 of 31 best companies in Home Builder
Written by the company
JK floorheating provides the JK® system, a unique, revolutionary, in-ground UFH system without any build-up in height. The specially designed and patented ‘JK floorgrinder' dustlessly creates grooves in the existing screed into which the heating pipes are laid. This makes the JK® system a very unique and desirable zero build-up, warm-water underfloor heating system, which can be installed into renovations, refurbishments, change of use projects or new-build projects. JK operates from seven locations in the UK covering the entire country from your local branch. Check our website for full branch details in your area.
JK® system
Written by the company
- 'Heat your home from the floor up!'
- The JK® system is a water-based retro-fit underfloor heating system (UFH). Our installation method uses patented JK floorgrinders to create 15*15mm channels into existing screed or concrete floors whilst maintaining dustless extraction. Heating pipe is then laid into these channels which sit directly below the floor finish.
- Highlights system
- ✓ Affordability: no sub-floor work needed ✓ Quick installation: can be completed within a single day by trained JK installers ✓ Suitable for all floor finishes: Tiles / LVT / Engineered Wood ✓ Responsive: you can feel the warmth in minutes Underfloor heating delivers comfortable, uniformed warmth whilst consuming less energy, acting as a primary heat source without the need for radiators.
- Donate to Charity - Dare to Live & Circus Star -
- JK floorheating Ltd will donate per legitimate review a contribution to Circus Star to give a disadvantaged child a magical night and Dare to Live to support servicemen and women transition to civilian live.
JK's Comprehensive Warranty: Comfort and Security for Life
JK SYSTEM ~ peace of mind
Erleben Sie unvergleichliche Ruhe mit JKs umfassender Garantie, die bis zu 50 Jahre Abdeckung auf bestimmte Teile der Fußbodenheizung bietet. Genießen Sie eine lebenslange Garantie, die nicht nur Wärme, sondern auch dauerhaften Komfort, Sicherheit und Seelenfrieden für Ihr Heizsystem gewährleistet.
Contact info
Unit 23, The Bell Centre, Newton Road, RH10 9FZ, Crawley, West-Sussex, United Kingdom
- 01293401718
4.7
Excellent
55 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Guys turned up on date expected
Guys turned up on date expected, and completed the job in rapid time.
6 June 2023
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating SE
Hi Darren,
Thank you for providing us with a positive review.
It is very much appreciated.
Warm regards
JK Team
JK Underfloor Heating - Spreading Warmth
I had JK Underfloor heating installed in my house in Reading back in 2017, and it was an excellent decision. I had the entire downstairs renovated, which included beautiful Amtico flooring. I was thrilled to get rid of the old carpets. My house was built in 1968 and did not have insulation in the slab, but the underfloor heating system significantly improved comfort compared to my previous radiator system. It provided all-around comfort that radiators cannot match.
Regarding cost, I did notice a significant drop but I also replaced my old boiler with a new high-efficiency Combi boiler, which worked great.
I currently live in Florida, where the ground is always warm, but if I were still living in the UK, I would not hesitate to install JK Underfloor heating in any house I might purchase.
2 May 2022
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating SE
HI Bill,
We appreciate the time you have taken to leave us a review.
You would have been one of the first customers that received the JK system. We were very much new to the UK back in 2017 so its great to hear one of our first customers getting in touch to provide their experience.
Thank you for providing specific details around the construction date of your home and insulation properties. It is our most commonly asked question and the biggest concern to homeowners that have older properties. so great to have feedback from you on how you found the system to perform.
Warm regards
JK Team
Underfloor Heating Is Really Effective And Worth The Price .
I originally was just having my heating replaced and upon mentioning to my builder how I don' like the site of radiators in a home he suggested I go for under floor heating and recommended JK Flooring . We arranged a quote which I thought was reasonable even though it was more then I wanted to spend . I am so pleased because the 2 gents that carried out my work where very efficient and helpful carrying out the works . I am very pleased and impressed with the end product they installed .
2 March 2023
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating SE
Hi Keith,
Thank you for providing us with your review and comments.
We really appreciate you rating us so highly.
We are not able to track your project through your review, but if you do have an JOB or Estimate number that you could provide to us in a reply to this review, then we can ensure that your comments are passed back onto the installation team for you.
If you need any further support with the system, then please don't hesitate to get in touch.
Warm regards
JK Team
Absolutely fantastic service from start…
Absolutely fantastic service from start to finish, the quality of the installation is first class.
The team who completed the work were very contentiousness, very pleased with the service from JK Heating.
6 March 2023
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating SE
Hi Daniel,
Thank you for submitting your review and comments to us.
We always appreciate it when we hear about the installation teams and their work ethic. We will be sure to pass your comments and review across to Guido and Aaron who were the team that completed your installation, based out of our office in Crawley.
Warm regards
JK Team
Excellent professional advice and…
Excellent professional advice and offered more support if needed on a technical enquiry
9 February 2023
Reply from JK floorheating Ltd. - JK floorheating SE
Hello Ray,
Many thanks for taking to time to leave us with a short and positive review.
Very pleasing to hear that you have been happy with the level of service provided.
Warm regards
JK Team
The system is excellent
The system is excellent the guys doing the install were polite worked hard and did everything they could to do the best job. However they were let down by a tired machine, that whilst supposed to collect the dust, created a cloud throughout the house. They did their utmost to keep it controlled. I would though, if you are doing a big modernisation project, still recommend the system, and JK.
19 January 2023
Reply from JK floorheating Ltd. - JK floorheating SE
Hi Jenny,
Thank you for your time in leaving us with a review and for providing us with some valuable feedback.
Our equipment is designed to leave minimal mess as the vacuum is designed to absorb all the dust cuttings as the machine moves along. Like any electrical / mechanical piece of equipment we can have the occasional problem however and we indeed do our upmost to ensure that when an issue happens with a machine that we look at ensuring it is serviced as soon as possible.
Its unfortunate to hear that this problem occurred in your home however and we will investigate to find which machine was being used so it can indeed be looked into by the branch that served your installation.
Please do accept our apologies for the dust issue.
We really do appreciate how you have still recommended our services and product, despite this issue.
Warm regards
JK Team
Fantastic and efficient service
Fantastic and efficient service! Highly recommended. Easy process from time of submitting application to having work carried out.
11 January 2023
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating SE
Hello,
Thank you for taking the time to leave us with a positive review and your comments.
We are unable to determine which branch supported or JK colleague supported you throughout your dealings with us, but its nice to hear you were happy with the process and works completed.
Warm regards
JK Team
Reply from JK floorheating Ltd. - JK floorheating SE
Hi Graham,
Thank you for submitting us with a review based on the experience since the JK system was installed into your property earlier this year.
Warm regards
JK Team
Great service f
Great service from quote to installation. Nice chaps did the work quick and efficiently. Didn't realise or it wasn't pointed out enough that they don't connect it up to your heating system. Luckily plumber and builder were on site to organise. Hasn't been switched on yet, hopefully all okay?
31 October 2022
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating SE
Hi Sue,
Many thanks for taking the time to leave us with a review and some comments based on your experience with us here at JK.
We appreciate that there can be a lot of information to take in from our quotations around what needs to be done before, during and after our installations.
We do state on Page 5 of our quotations under Section 4. Quotation Information & Scope of Works, what our quotation covers in terms of our work and what needs to be budgeted for separately.
A heating engineer is always required additionally from our services as any primary connections from our UFH manifold to a main gas boiler for example needs to be installed by a Gas Safe registered heating engineer. We provide this statement / comment to your review mainly for the purpose of anybody reading this review, so they can also be aware that it is an additional requirement should they be considering us for their UFH installation.
We are glad however that you were able to get a solution with your plumber to connect everything up.
Should you have any questions at all when you are due to start using the UFH, then please do get back in touch with your original sales contact and we will be more than happy to assist you.
Warm regards
JK Team
Professional job
Professional job. completed job in timeframe estimated with minimal fuss.
5 October 2022
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating SE
Hi Matt,
Thank you for providing us with some brief feedback based on your experience with ourselves.
We are very happy that you chose us here at JK floorheating for your UFH installation.
Warm regards
JK Team
Reply from JK floorheating Ltd. - JK floorheating SE
Hi Milena,
Thank you for rating us 5 stars and for providing a short review based on your experience with us.
We really appreciate it.
Warm regards
JK Team
Lovely experience!!!!
Excellent experience from start to finish. Thank you all. A special thanks to Grayham for your help answering all my questions. Highly recommend!!!!
21 September 2022
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating SE
Hi Rodrigo,
Thank you for taking the time to review our services. We are delighted you have rated us so highly.
We will pass on your mention of thanks to Graham also. Great to hear that he was able to assist you with your proceedings with us.
Warm regards
JK Team
Fantastic team and installation
Very happy with our installation. Initially we weren't going ahead as our builders and plumber were very dubious about the whole process, especially as a much lower cost than the route we were going to take. They have watched the process and are incredibly impressed. Having taped up our doors in preparation for the dust, it was the least dusty part to date of our building works. Thanks team, very impressive
12 September 2022
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating SE
Hi Helen,
Thank you so much for taking the time to provide us with a review and for also rating our services so highly.
It is very much the case that our system can leave people with reason to doubt, but as a company who invented the in-ground UFH installation process, we now confidently offer this service across multiple European countries and are proud of our heritage which dates back to our original establishment in Ede, The Netherlands in 1994.
It’s fantastic to hear that your builder and heating engineer were impressed.
Seeing the process live and in person is always the best way to demonstrate exactly what we do and can put paid to most of the concerns of how people imagine our process of installation to be.
Thank you for the feedback in the dust disturbance. We have been working recently to improve elements of our machinery, with the focus on how we can increase performance of dust extraction during our installation process. To know that we were the least dusty part of your renovation is nice to hear.
Thank you once again for your review and valued custom.
Warm regards
JK Team
Top Marks JK and Matthew
From beginning to end the service was smooth and seamless, apart from one minor hiccup 3 days prior to installation which was quickly resolved and had no impact on the UFH being installed. Matthew was great, very efficient, courteous and respectful of us and our home, with a can do attitude, exactly the kind of person you want working in your home. Top marks JK keep up the good work.
12 September 2022
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating SE
Hi Nick,
Many thanks for taking the time to leave us with such a positive review. It is really appreciated.
We are glad to hear that we were able to overcome a slight challenge in our scheduled works with you. Having an understanding customer however only aids us further to be able to overcome problems, so thank you for working with us in this matter.
The feedback you have provided regards to your installer Matthew, we will be sure to pass over to him. Our installation teams certainly are the face of our company, so great to hear them getting the feedback they deserve for the continuous hard work they put in,
Warm regards
JK Team
What an awesome company to deal with
Jk floor heating are a no nonsense, professional team that offer an end to end quality service at a reasonable price. It’s a rarity these days to find such a straight forward and decent company to do work on your house.
18 July 2022
Reply from JK floorheating Ltd. - JK floorheating SE
Hello,
We would like to thank you for not only leaving us with a 5 Star review but also for your detail of how you have found your overall experience with JK floorheating to be.
It is very important for us that all of our customers feel satisfied with the process from sales enquiry, through to installation and we are happy to hear that you pleased with how we have been able to assist you.
Warm regards
JK Team
From quote to installation excellent
From quote to installation, the process was very easy, the install team were very good and left the site clean and tidy.
The end cost was exactly as quoted no unpleasant additional costs.
Would recommend.
1 July 2022
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating SE
Hello,
Thank you for taking some time to leave us with a review. We also appreicate you leaving us with 5 stars.
It is great to hear that your experiences with us have been to a very positive manner.
If we can ever assist you with further support for your UFH system, then do please get in touch with your original sales contact.
Warm regards
JK Team
Amazing service.
Amazing service.
The work was carried out within a very short time frame,
The engineer was a pleasure to have in our home and the whole process was quick and clean and tidy.
28 May 2022
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating SE
Hi Mandy,
We really appreciate you taking the time to leave us such a positive review.
The installer you had complete the UFH was Ryan. We have passed on your comments to him as it is fantastic to hear this kind of feedback from our hardworking force in the field.
Thank you for choosig us at JK floorheating for your underfloor heating requirements.
Warm regards
JK Team
When I initially sent an enquiry I…
When I initially sent an enquiry I asked for a call and someone to come out. They simply won’t do that, and didn’t respond. I waited a week and filled in the enquiry form, which is basis and doesn’t cover particularly issues, however when they got the measurements they responded within a couple of days.
11 May 2022
Reply from JK floorheating Ltd. - JK floorheating SE
Hello Rupi,
We appreciate you supplying a review based on your experience with us so far.
I would like to find out a little more about your original contact with us please as I have spoken to both of my colleagues that serve closer to the area of the country you are based, but it seems that neither are able to allocate your initial enquiry with regards to site visit request.
It would be good to know if you contacted us through our website only, via the enquiry form that you mentioned and filled in. Or if indeed you reached out first to one of our representatives directly through their directly e-mail [example; my.contact@jk-gb.com]
Submitted online enquiry forms through the website is are dealt with by a dedicated sales team. This will explain the immediate reply.
We would always aim to provide a quotation first, before undertaking a site visit. This is to ensure that we help to streamline the workload of our branch / regional contacts who undertake this work. It is always more beneficial for a customer to receive a quotation from us first as they are then able to determine if they are happy with the price and to then look at proceeding further before we start travelling. Site visits are not charged by us, so we need to ensure that the visitation we conduct is also going to be beneficial for our planning and delegation of upcoming projects.
We hope that by explaining this, it clarifies our quotation and site visit practices.
If you would be happy to contact me directly on a.brady@jk-gb.com so that I can look into your original point of contact with ourselves, then I would appreciate this. If we do have a shortcoming within our contact procedure, then it is always helpful to be made aware of this in more detail so that we can review in our company policies and procedures.
Warm regards
Allen Brady – JK Floorheating Senior Management Team
Great experience.
Great experience.
All the staff were very polite and professional. Answered any questions or queries I had.
Would highly recommend
31 March 2022
Unprompted review
Reply from JK floorheating Ltd. - JK floorheating SE
Hello Pride Construction,
Thank you for taking the time to leave us with a positive review.
It’s great to work with construction professionals like yourselves and we are delighted to have been able to assist you with your project.
We hope that we can be considered for your future projects where our product can provide the UFH solution.
Warm regards
JK Team
Very impressed
8 March 2022
Reply from JK floorheating Ltd. - JK floorheating SE
Hello,
Thank you for taking the time to review our system / service and allowing JK to work with your company.
We hope to work with you again on future projects.
Warm regards
JK Team
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