We have used JK Flooring for many of our projects, and they are consistently a reliable partner with a high-quality product. The service is excellent across the board, but Laura, in particular, has be... See more
Company replied
Location
Switch locationUnit 23, The Bell Centre, Newton Road, RH10 9FZ Crawley, West-Sussex, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We like the fact that we can hand over the installation of UFH pipe, manifold and Flexseal to the JK team, agree pipe runs and centres and come back to a completed job the next day.
Company replied
Very happy with our installation. Initially we weren't going ahead as our builders and plumber were very dubious about the whole process, especially as a much lower cost than the route we were going t... See more
Company replied
Great service from quote to installation. Nice chaps did the work quick and efficiently. Didn't realise or it wasn't pointed out enough that they don't connect it up to your heating system. Luckily pl... See more
Company replied
Company details
- #56 of 119 best companies in Heating service
- #18 of 39 best companies in Flooring contractor
- #46 of 74 best companies in Central Heating Service
- #2 of 31 best companies in Home Builder
Written by the company
JK floorheating provides the JK® system, a unique, revolutionary, in-ground UFH system without any build-up in height. The specially designed and patented ‘JK floorgrinder' dustlessly creates grooves in the existing screed into which the heating pipes are laid. This makes the JK® system a very unique and desirable zero build-up, warm-water underfloor heating system, which can be installed into renovations, refurbishments, change of use projects or new-build projects. JK operates from seven locations in the UK covering the entire country from your local branch. Check our website for full branch details in your area.
JK® system
Written by the company
- 'Heat your home from the floor up!'
- The JK® system is a water-based retro-fit underfloor heating system (UFH). Our installation method uses patented JK floorgrinders to create 15*15mm channels into existing screed or concrete floors whilst maintaining dustless extraction. Heating pipe is then laid into these channels which sit directly below the floor finish.
- Highlights system
- ✓ Affordability: no sub-floor work needed ✓ Quick installation: can be completed within a single day by trained JK installers ✓ Suitable for all floor finishes: Tiles / LVT / Engineered Wood ✓ Responsive: you can feel the warmth in minutes Underfloor heating delivers comfortable, uniformed warmth whilst consuming less energy, acting as a primary heat source without the need for radiators.
- Donate to Charity - Dare to Live & Circus Star -
- JK floorheating Ltd will donate per legitimate review a contribution to Circus Star to give a disadvantaged child a magical night and Dare to Live to support servicemen and women transition to civilian live.
JK's Comprehensive Warranty: Comfort and Security for Life
JK SYSTEM ~ peace of mind
Erleben Sie unvergleichliche Ruhe mit JKs umfassender Garantie, die bis zu 50 Jahre Abdeckung auf bestimmte Teile der Fußbodenheizung bietet. Genießen Sie eine lebenslange Garantie, die nicht nur Wärme, sondern auch dauerhaften Komfort, Sicherheit und Seelenfrieden für Ihr Heizsystem gewährleistet.
Contact info
Unit 23, The Bell Centre, Newton Road, RH10 9FZ, Crawley, West-Sussex, United Kingdom
- 01293401718
4.7
Excellent
55 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is a great product.
7 March 2022
Reply from JK floorheating Ltd. - JK floorheating SE
Hello,
Many thanks for rating us with a 5 start review.
Please feel welcome to update your review at any point should you wish to provide any additional details about our services & system.
We hope to build on our relationship with your company with a view to completing more project together.
Warm regards
JK Team
Great service
4 March 2022
Reply from JK floorheating Ltd. - JK floorheating SE
Hello,
Thank you for providing us with a 5 star review.
Warm regards
JK Team
Excellent customer service
Excellent customer service. Requested a quotation and then had several follow up questions which were answered professionally and promptly. Nothing seems to be too much trouble. Having the system installed in Feb / Mar 2022.
21 December 2021
Reply from JK floorheating Ltd. - JK floorheating SE
Hello,
Thank you so much for taking the time out to leave us with a positive review.
We really do strive to provide the best service that we can both pre and post installation and are happy to see reviews like this.
Please do provide any revisions neccessary to your review once you have the system installed and thank you for being a much valued customer.
Warm regards
JK Team
Very quick with a response to a problem…
Very quick with a response to a problem and solved very quickly over the phone
17 December 2021
Reply from JK floorheating Ltd. - JK floorheating SE
Thank you for taking the time to leaved us with a review.
Our after care service we deem just as important as pre-installation service so we are glad to hear that we were able to assist you with your issue.
Warm regards
JK Team
I just wanted to say a huge thank you…
I just wanted to say a huge thank you to the two gentleman who came and carried out the fitting of the underfloor heating. They were everything you’d hope a representative of your company would be; punctual, extremely polite, efficient and always had time to answer any queries we had.
17 December 2021
Reply from JK floorheating Ltd. - JK floorheating SE
Hello,
Thank you for taking the time to leave us such a positive review.
We believe that your installers were Tim and Frankie and its great to hear our installers getting feedback like this. They really are the workforce of our company and very much valued.
We hope that since the system was fitted that you remain just as satisified and hopefully have it all up and running.
Many thanks for your valued custom.
Warm regards
JK Team
Professional and quality guaranteed
We have been using JK for many years as a company and the customer service and quality of product is second to none. Highly recommend this company and their product!
2 November 2021
JK customer relationship contact was very professional
JK customer relationship contact was very informative, guided thru their low temperature UFH system, adviced zoning for effective heat control.Through out the journey he was available to answer any questions and clarified to satisfaction.
The installation team were very professional and through in their job, completed the job to perfection within 2.5 days.
I would recommend JK underfloor heating in comparison to traditional approach,which otherwise could have been a multiple weeks work and hastle of messy environment.
14 October 2021
Unprompted review
Very professional and informative
Very quick in responding to additional information and a quote. Very helpful and informative. Will be using thier services for full underfloor heating!
5 October 2021
5 star service
5 star service, in the build up and throughout the installation. Very professional, would recommend to anyone.
3 October 2021
Unprompted review
Amazing service from start to finish…
Amazing service from questions at first contact through to installation. Amazing customer service. Our installer, Ray, was absolutely brilliant, super polite, super helpful, knew the system inside out. I cannot recommend this company enough.
29 September 2021
Unprompted review
JK were very helpful and professional…
JK were very helpful and professional from design to installation, the underfloor heating system is perfect for refurbishments with solid floors
18 August 2021
Excellent service before
Excellent service before, during and the aftercare
The engineers were polite and professional, and I would highly recommend JK Floorheating.
19 July 2021
Great Company
In my view, a really professional and friendly company. Easy to deal with on the phone and in person. Had the work throughout the whole of the downstairs. It was completed in a day and no mess. No hesitation in recommending.
8 July 2021
They’re great.
8 July 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.