JMart Warehouse Reviews 389

I ordered a metal 15L bin. It arrived packed in a black bag !! It was so dented and buckled it was totally unusable. I immediately contacted them and not once have they replied. I've asked time and time again for a full refund. Again not even the courtesy of a reply.
THIS IS A COMPANY TO AVOID LIKE THE PLAGUE.
I'm furious that I can't get my money back, and they won't reply to my emails.
DEFINITELY A FLY BY NIGHT CON ARTISTS OPERATION

Very poor seller and service.
Ordered 2 items, advised that both would be delivered together, tracking showed both items together but when received only one item in packaging.
Tried to contact them numerous times with no response.
Fortunately the item not sent was less than £3, going to leave it and lesson learnt, I know that’s not really the point It’s £3 they have gained for nothing and I have lost but hey ho!
Please avoid.

So I ordered a stool a week ago on next day delivery online, I still don't have a stool/refund or any response from anyone when I tried contacting the stores they claim to have nothing to do with jmartwarehouse.co.uk, yet click the website on each stores page and its same website I ordered from, all three stores I contacted all hung up on me when I said I was recording the conversation as I felt I was being swindled. My advice do not use this company as you are unlikely to get your goods or money back. I only wish I'd checked trust pilot first before ordering

Items missing from order, still waiting on refund. They said it was lost in transit and wasn't in stock anymore , but it's still showing in stock on their website a week later. I think they just didn't send it full stop.

Been promised a refund but still waiting. Looking at other trust pilot reviews it seems common that items are missing from orders with long refund periods. Some kind of scam?

I wouldn't recommend on that basis alone, far too many reports of missing items.

Just back from shop. Gent not wearing a mask still got served. Staff stood by while he tried to push past me and said nothing except that it is up to police to enforce the mask wearing. What a cop out. Should be closed down and all others that don't comply. I don't really want corvid do you?

Jyst avoid people like this....Paid for next day delivery on a garden chair .. the cushion came about 5 days later but still no chair ...

Ordered 2 weeks ago, paid for next day delivery, knowing it would take longer at present but thinking it would speed things up. E mailed after a week and was told it was delayed at couriers ( despite having no notification of dispatch) Still waiting and no response to a further email. I can order the same item from elsewhere which gives me a delivery date, so thinking of cancelling the order. I understand and appreciate delays at present but they shouldn’t give an option of next day delivery. I’ve had no problems with online deliveries from other companies.

Placed an order over 2 weeks ago and paid for next day delivery as still advertised on their website. Still not received items or any response to emails or calls. I understand there may be delays in the current climate but if your going to open and take orders and peoples money you should have the decency to keep people updated. Not great!!

I have just recieved a email telling me that J Mart are sending me a full refund in next few days.for my broken jump starter. Thank you.

I paid for two large garden pots which were expensive and they were never delivered. Despite numerous attempts to contact the company they just ignore me.

Quick delivery, exactly what I ordered. Thank you

Good product, great value for money

Normally visit twice a month to get all my bits and pieces. This time had to order online and had prompt delivery. Still great place.

Never received order although have been promised refund.

Came quickly and is just the job, Thanks

Amazing really really great service

The item I ordered, a dog food storage unit, was inadequately packaged and arrived broken beyond use. So far I’ve been unable to get any contact by telephone, emails are answered. No goods return info available. Avoid at all cost.