Ordered storage bins. Never arrived, no reply to my emails from company. Opened dispute with PayPal who immediately refunded money. Would never use company again.
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See what reviewers are saying
Very bad service! Ordered, paid for next day delivery but item didn`t arrive nor any information. Contacted the company, their excuse was a ‘system update’ so sending items is delayed. No idea why... See more
Absolute disgrace of a company, will never order online or enter their shops again. Ordered items for next day delivery at a cost, items never arrived, tracking number given was wrong so couldn't trac... See more
Items missing from order, still waiting on refund. They said it was lost in transit and wasn't in stock anymore , but it's still showing in stock on their website a week later. I think they just... See more
Company details
Information provided by various external sources
We are a family run business and have been trading all over the county and further a field for over 25 years. We currently have 6 stores: Hereford, Leominster, Kington, Craven Arms, Malvern and Ledbury.
Contact info
118 Widemarsh Street, HR4 9HN, Hereford, United Kingdom
- service@jmart.co.uk
- jmart.co.uk
1.6
Bad
389 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Speedy delivery
Speedy delivery, ergonomic packaging, perfect confition!
10 February 2020
Unprompted review
good product for the price and…
good product for the price and delivered quickly
7 February 2020
Unprompted review
great service quick delivery perfect…
great service quick delivery perfect always use you first
5 February 2020
Unprompted review
Arrived even soon than I expected
Arrived even soon than I expected. Great service, thank you.
4 February 2020
Unprompted review
4 weeks later still havent replaced my…
4 weeks later still havent replaced my damaged goods nor refunded. Do not trust this company. Even the staff complain at the poor service. Ryan from the malvern branch agrees that this company is not good. I believe that the reviews for this company that are positive are fake reviews. Do not purchase your items from this company. If you dont believe me call the number and see if they answer. 01432 508262. My next port of call is trading standards. DO NOT BUY ANYTHING.
28 January 2020
Unprompted review
They delivered my chair in good time
They delivered my chair in good time. And everything went smoothly with no issues.
17 January 2020
Unprompted review
Poor quality products
Poor quality products, 1 was broken (missing buttons) the other stopped work after 5 hours. I would not use these. I have been writing to them to get a replacement or a refund for the 2nd item but they are not replying to me. Order JM73305
13 January 2020
Unprompted review
Not very happy
Not very happy. You said 3-5 working days. Still not here
13 January 2020
Unprompted review
Product not received
Paid extra for next day delivery over a week ago and still haven’t received product , will never use again. Tried to phone everyday, answering machine and no response,
12 January 2020
Unprompted review
We are very pleased with our purchase…
We are very pleased with our purchase of directors chairs excellent quality and excellent price. Highly recommended.
11 January 2020
Unprompted review
out of stock items
The items were out of stock so they contacted me and offered me an immediate refund. I have received this as promised.
11 January 2020
Unprompted review
You ask me to rate my purchase from you…
You ask me to rate my purchase from you , when you cancel my order without any explanation , and just refund my money,, it will be the last time I purchase anything from your site , if that is your customer service
10 January 2020
Unprompted review
Gun started to melt and the knob to…
Gun started to melt and the knob to turn gas on fell off and melted inside
10 January 2020
Unprompted review
Did excactly what they said on the tin!!
8 January 2020
Unprompted review
Next day delivery didn't come
Ordered 2 items, next day delivery...1 item delivered the next day and one not. I had to get in touch with them and they said it would be next day delivery. Next day nothing happened. got in touch again and the following day they got back to say the item had been lost by the couriers and they would send another one....no refund for the next day delivery service...and I had to always contact them....they never got back to me
7 January 2020
Unprompted review
Terrible
I ordered for next day delivery and it took 4 dats to get here
1 January 2020
Unprompted review
Ordered over 2 weeks ago
Ordered over 2 weeks ago paid for next day delivery, rang number twice to be told I will get packaging to call you. Do not order from this company !
11 December 2019
Unprompted review
Haven’t received my full order
9 December 2019
Unprompted review
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