It was my first time sending money with JN and both Taliyah and Tiffany were so patient and informative. They took the time to answer all of my questions and ensured that I had the right information t... See more
Company replied
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The agent Tiffany Duncan gave excellent service. Not only did Tiffany proactively inform me about money that I had sent previously that was not picked up, she referred to me by name during the service... See more
Company replied
I love using Jamaica National online its convenient everything is made easy. I could do it in the comfort of my own home. everything is great no hassle 123
Company replied
I've only had pleasant experiences in JN on Utica. My favorite staff members are Tiffany and the other lightskinned lady with braids. Always professional and knowledgeable.
Company replied
Company details
- #36 of 44 best companies in Money transfer service
Written by the company
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Contact info
Utica Avenue 690, 11203, Brooklyn, New York, United States
- 8667356002
4.7
Excellent
24 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from JN Money - Brooklyn
Dear Valued Customer, Thanks for the 5-star review. Providing our customers with a fast, secure and reliable remittance experience is one of our top priorities. We can value your business and can't wait to serve you again soon.
I love using Jamaica National online is…
I love using Jamaica National online its convenient everything is made easy. I could do it in the comfort of my own home. everything is great no hassle 123
16 April 2026
Reply from JN Money - Brooklyn
Dear Valued Customer, thank you for your kind feedback! We’re delighted to hear that you’re enjoying the convenience of JN Money Online and that everything feels easy and hassle-free. It’s great to know you can manage everything comfortably from home!
Taliyah and Tiffany are great
It was my first time sending money with JN and both Taliyah and Tiffany were so patient and informative. They took the time to answer all of my questions and ensured that I had the right information to move forward with my transaction. I couldn't be more thankful for their help and kindness.
18 February 2026
Unprompted review
Reply from JN Money - Brooklyn
Dear valued customer, thank you so much for choosing JN for your first transaction! We’re thrilled to hear that Taliyah and Tiffany provided such patient and informative service. Your kind words mean a lot, and we’re grateful for the opportunity to assist you. We look forward to serving you again!
I've only had pleasant experiences in…
I've only had pleasant experiences in JN on Utica. My favorite staff members are Tiffany and the other lightskinned lady with braids. Always professional and knowledgeable.
24 January 2026
Unprompted review
Reply from JN Money - Brooklyn
Dear valued customer, t you for sharing your experience! We’re happy to hear you’ve had such pleasant visits at, and we’ll be sure to pass along your kind words to Tiffany and the team. We appreciate your support!
Could do with a more user friendly website
Could do with a more user friendly website . Everything is too hard to locate on the website
It modern times, have. JN App
9 January 2026
Reply from JN Money - Brooklyn
Dear Valued customer, Thanks for sharing your feedback, we will be launching our mobile app shortly, which is designed to be more user-friendly and easier for our customers to navigate.
Reply from JN Money - Brooklyn
Dear Valued Customer, thanks for the awesome review. We appreciate your business and look forward to serving you even better in the future.
Wonderful staff members with amazing…
Wonderful staff members with amazing communication skills that are always willing to go above and beyond to accommodate their customers.
8 December 2025
Unprompted review
Reply from JN Money - Brooklyn
Dear valued customer, thanks for sharing your feedback with us. We happy to hear that you had a great experience and our staff exceeded your expectations. We value your business and look forward to seeing you again soon
It's always a pleasure going to the…
It's always a pleasure going to the Utica Location. Tiffany gives good customer service and goes the extra mile for her customers
24 October 2025
Unprompted review
Reply from JN Money - Brooklyn
Dear valued customer, thank you for sharing your experience! We’re delighted to hear Tiffany at our Utica location continues to provide excellent service and care. We look forward to serving you again soon.
Thank you for your service
Thank you for your service! Barbara Smith is an exceptional & sophisticated woman of service & virtue! Her character, appearance, smile, order, manners speak volumes of the service & professionalism she provides for her clients! Blessings!
3 September 2025
Unprompted review
Reply from JN Money - Brooklyn
Dear valued customer, thank you for your kind words. We are pleased to know that Barbara provided you with such exceptional service, and we will be sure to share your feedback with her. We look forward to serving you again soon!
The app was easy to use and provides a…
The app was easy to use and provides a very convenient to send money.
14 June 2025
Reply from JN Money - Brooklyn
Dear Valued Customer, Thanks for the 5-star review. We look forward to continuing to serve you and hope to do business with you again soon.
Both ladies at the utica branch was…
Both ladies at the utica branch was excellent, they help me with all i need and they have a excellent customer service
8 August 2024
Unprompted review
Reply from JN Money - Brooklyn
Dear valued customer, thank you for your feedback! We’re thrilled to hear that the team at the Utica branch provided excellent service. We’ll make sure to pass along your kind words to them. Thank you for choosing JN Money.
Very professional staff
Very professional staff. Each time I go there always polite ..willing to go beyond to make sure everyone good )
13 June 2024
Unprompted review
Reply from JN Money - Brooklyn
Dear valued customer, thank you for your kind words! We're delighted to hear our staff has been consistently professional and attentive. We appreciate your support and look forward to your next visit!
Very professional staff
Very professional staff. Each time I go there Tiffany stands on business. Best believe all my issues n whatever business I am doing will be taken care of.
Give Tiffany a raise thanks.
27 April 2024
Unprompted review
Reply from JN Money - Brooklyn
Dear valued customer, thank you for your kind words and recognition of Tiffany's professionalism! We'll definitely pass on your appreciation.
Reply from JN Money - Brooklyn
Dear valued customer, thank you for the kind words! We're delighted to hear that you had a positive experience with our service. Thank you for choosing JN Money.
Reply from JN Money - Brooklyn
Dear valued customer, we're delighted to hear that you had a positive experience with our customer service team! Providing a pleasant and warm interaction is important to us. Thank you for your kind words!
Tiffany is a great employee
Tiffany is a great employee. Always a wonderful experience when I do my transactions with her
2 May 2024
Unprompted review
Reply from JN Money - Brooklyn
Dear valued customer, we're thrilled to hear that Tiffany provided you with exceptional service! Thank you for your kind words and for choosing us for your transactions. We'll make sure to pass along your appreciation to Tiffany.
Reply from JN Money - Brooklyn
Dear valued customer, thank you for your kind words! We're thrilled to hear that you're satisfied with our service. We appreciate your business.
Reply from JN Money - Brooklyn
Dear valued customer, we're glad to hear you had a positive experience with our staff. Thank you for your kind feedback.
I visited the Utica location and the…
I visited the Utica location and the customer service was great. Tiffany was very helpful, she took the time to help me put the money in my account using the barcode
27 April 2024
Unprompted review
Reply from JN Money - Brooklyn
Dear valued customer, thank you for sharing your experience! We're delighted to hear that you received great customer service at our Utica location, especially from Tiffany. Your satisfaction is important to us, and we appreciate your feedback. We hope to see you again soon!
The agent Tiffany Duncan gave excellent…
The agent Tiffany Duncan gave excellent service. Not only did Tiffany proactively inform me about money that I had sent previously that was not picked up, she referred to me by name during the service. She was well informed of the policies as well. Great service!
25 April 2024
Unprompted review
Reply from JN Money - Brooklyn
Dear valued customer, thank you for your wonderful feedback! We're thrilled to hear that Tiffany provided you with excellent service and went above and beyond to ensure your needs were met. We take pride in our knowledgeable and attentive team members like Tiffany. Your satisfaction is our priority, and we look forward to serving you again soon!
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