2 lovely ladies served me today and I can honestly say the have THE best customer service I have ever recieved anywhere. They were professional and polite, answered any questions I had without makin... See more
Company replied
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Service was great only problem i had was why do i get charged for depositing money into my account
Company replied
Very professional, helpful & friendly member of staff at the Manchester (UK) branch - I wish I could remember her name. She sorted out the app for me when it kept glitching. And was accommodating t... See more
Company replied
Please can customers start sending Cash to family and friends again, it so much easier and quicker when you have extra cash.
Company replied
Company details
- #37 of 45 best companies in Money transfer service
Written by the company
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Contact info
Hulme High Street 112b, M15 5JP, Manchester, Hulme, United Kingdom
- 0161-226-9311
4.4
Excellent
13 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Phenomenal customer care
2 lovely ladies served me today and I can honestly say the have THE best customer service I have ever recieved anywhere. They were professional and polite, answered any questions I had without making me feel stupid or patronised.
Definitely will be using their services again.
19 November 2025
Unprompted review
Reply from JN Money - Manchester
Dear valued customer, thank you so much for your wonderful feedback. We’re truly delighted to hear that the two team members who assisted you provided such exceptional customer service. It means a lot to us that you felt welcomed, respected, and fully supported throughout your visit. We will be sure to share your kind words with them. Thank you again for choosing our services. We look forward to serving you again soon!
The process was straightforward forward…
The process was straightforward forward and any problems or queries were efficiently dealt with.
26 November 2024
Reply from JN Money - Manchester
Dear Valued Customer, Thanks for the 5-star review. Thanks again for doing business with us and we look forward to serving you again in the future.
Service was great only problem i had…
Service was great only problem i had was why do i get charged for depositing money into my account
30 September 2024
Reply from JN Money - Manchester
Dear valued customer, thank you for your feedback! We're glad you enjoyed the service. We understand your concern about deposit fees and are here to help if you have any questions.
Reply from JN Money - Manchester
Dear Valued Customer, Thanks for the 5 star review, Your satisfaction is our top priority and your kind words motivate us to continue improving and delivering exceptional experiences to our customers.
Efficient service
4 September 2024
Reply from JN Money - Manchester
Dear Valued customer, Thanks for our positive feedback and continued support!
Reply from JN Money - Manchester
Dear valued customer, we're thrilled to hear that you loved your experience! Thank you for your feedback and for choosing us.
Very professional
Very professional, helpful & friendly member of staff at the Manchester (UK) branch - I wish I could remember her name.
She sorted out the app for me when it kept glitching. And was accommodating to everyone.
23 September 2023
Reply from JN Money - Manchester
Dear valued customer, thank you for your kind words! We're thrilled to hear about your positive experience with our staff at the Manchester branch. If you ever need further assistance, don't hesitate to reach out. We're here to help! Thank you for choosing JN Money!
It's easy to use,and safe.
It's easy to use , convenient, at my finger tip , can use it anywhere in the world to send money and the best part it's safe... well done JN Jamaica 🇯🇲
12 May 2023
Reply from JN Money - Manchester
Dear Valued Customer, thank you for taking the time to provide feedback regarding your experience with JN Money Online. We appreciate your kind words and are thrilled to hear that you find our platform both safe and easy to use. We appreciate your business.
Reply from JN Money - Manchester
Dear Valued Customer, Thank you so much for taking the time to leave us this amazing review, our team work really hard to keep our customers happy. Thanks for the continued support.
Please can customers start sending Cash…
Please can customers start sending Cash to family and friends again, it so much easier and quicker when you have extra cash.
11 June 2022
Unprompted review
Reply from JN Money - Manchester
Dear Valued Customer, Thanks for your feedback, your recommendation will be shared with the relevant stakeholders for review, We value your business and will continue to improve the overall customer experience.
Document review was speed
Document review was speed, liked that I got confirmy when funds were picked up.
24 March 2022
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