I ordered sandals which were delivered in an impressive 2 days. Unfortunately though I loved the sandals one was too big. I phoned and spoke to Deborah Perry who as the system was down went to their w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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I ordered a pair of Veronica touch fastening slippers just after lunch on Wednesday & they were delivered the next morning! Lovely slippers, just had to order a size larger than usual as my normal... See more
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I ordered two pairs of shoes on the Tuesday afternoon and they had arrived by Wednesday lunchtime. Shoes are a gorgeous fit and extremely good quality, that is always the case with this company. Hi... See more
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I ordered two pairs of shoes from Jo and Joe at 2.30 on Wednesday afternoon and they were delivered at lunchtime on Friday, that’s really quick delivery. I’ve had this style before, so knew what to ex... See more
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Company details
- #100 of 214 best companies in Shoe shop
Written by the company
At Jo & Joe, we interpret the latest footwear trends with an eye for styles that last—bringing you wearable fashion at affordable prices. Each season, we work hard to deliver variety and creativity across our collections. You probably know us best for our iconic ladies' tassel leather moccasins, available in a stunning range of colours. Whether dressed up or down, they’re smart, chic, and timeless. We're also proud of our luxurious slipper range, many of which come beautifully packaged in gift boxes—perfect for treating yourself or someone special.
Contact info
Bacup Road, BB4 7HB, Rossendale, United Kingdom
- 01706 231074
- info@joandjoecollection.com
- joandjoecollection.co.uk
4.6
Excellent
147 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Shoes
Purchased two pairs of Nautical Loafers. Very stylish, comfortable and excellent price. Will be purchasing more
17 February 2026
Reply from The Jo & Joe Collection
Thank you for your review. We're glad to hear you're enjoying your Nautical Loafers and that you found them stylish, comfortable, and good value. We appreciate your support and look forward to seeing you again.
Good comfortable shoes at an excellent price.
Have bought these shoes before exactly same. They are very comfortable and hard wearing.
24 February 2026
Reply from The Jo & Joe Collection
Thank you for leaving a great review.
We are pleased to hear that you find our products comfortable and durable.
Thank you for your continued support!
Reply from The Jo & Joe Collection
Thank you so much for your lovely review!
We’re really pleased to hear you found the shoes nice and comfortable, and that they arrived promptly — that’s exactly the experience we aim to provide.
If there’s anything we could have done to make it a 5-star experience, we’d always love to hear your feedback.
Thank you again for your support — we truly appreciate it!
Excellent products and excellent service
Excellent products and excellent service
Would definitely recommend
20 February 2026
Reply from The Jo & Joe Collection
Thank you for your review. We are glad to hear you were pleased with your purchase! Thank you for your continued support and your recommendation!
I purchased a pair of these slippers at…
I purchased a pair of these slippers at Christmas when visiting a Christmas market. Seemed like a nice sturdy pair of slippers good chunky sole, nicely stitched I thought these will last me longer than other pairs in the past have. How wrong was I it's what end of Feb and I've put them on this morning and thought ouch there's a stone in them, nope the inner part of the slipper has completely collapsed and what I can feel is the crumpled up rubber under my heel as I walk. Looks like they will be going in the bin and I'm back to my £3 temu specials.
15 December 2025
Unprompted review
Reply from The Jo & Joe Collection
Hi Daniel,
I'm sorry to hear about your experience. Please could I ask you to email me at info@joandjoecollection.co.uk with details of the style you purchased and attach some images if possible. I can then investigate the matter further for you.
Kind regards,
Deborah
Customer Service
JO&JOE Collection
Lovely comfortable slippers
Eliza leopard moccasin slippers. Lovely comfortable slippers. Soft but sturdy.
Arrived promptly. Very happy with purchase! Thank you
23 February 2026
Unprompted review
Reply from The Jo & Joe Collection
Thank you for your lovely review.
We’re so pleased to hear you’re enjoying your Eliza leopard moccasin slippers — soft but sturdy is exactly what we’re aiming for! It’s great to know they arrived promptly too.
Thanks again for your support, and we hope you continue to enjoy wearing them.
The Best!
Have just purchased my third pair of slippers - super, hard-wearing and excellent value for money! Cannot recommend highly enough!!
16 February 2026
Unprompted review
Reply from The Jo & Joe Collection
Thank you so much for your continued support — a third pair is the best compliment we could ask for!
We’re delighted to hear you find them hard-wearing and great value. That’s exactly what we aim for.
Thanks again for taking the time to share your feedback — we really appreciate it.
I already have a pair of shoes that are…
I already have a pair of shoes that are from Jo & Joe but they really need replacing. As they have been so comfortable I decided that to replace them with another pair by Jo & Joe was the obvious choice. Although I have not started wearing my new pair as yet I have tried them on and they feel comfortable which is exactly what I wanted. I am, therefore very happy with my purchase and the service.
12 February 2026
Reply from The Jo & Joe Collection
Thank you so much for coming back to Jo & Joe for your new pair — that really means a lot to us.
We’re so pleased to hear your previous shoes served you well and that the new pair feels just as comfortable. We hope they’re just as loved once you start wearing them out and about!
Thanks again for your kind words and support.
Reply from The Jo & Joe Collection
Thank you so much for your kind words! We're really pleased to hear you’re happy with both the product and the service. We truly appreciate your support.
Slippers
Bought slippers for a birthday present. Arriving quickly nicely boxed. Very good quality extremely pleased with my purchase. Bought these as I had received a pair for Xmas and I love them.
My son’s girlfriend loved hers, they are leopard print and are lovely. Would definitely order again from Jo & Joes
26 January 2026
Unprompted review
Reply from The Jo & Joe Collection
Thank you for your lovely review! We’re so pleased you’re happy with the quality and fast delivery, and that the leopard print slippers were a hit. Thanks for choosing JO&JOE.
Reply from The Jo & Joe Collection
Thank you for your kind review. We are pleased you find our products of good quality and also good value. We'll look forward to you shopping with us again in the future.
Reply from The Jo & Joe Collection
Thanks for the great feedback! We’re really pleased to hear you’re happy with the slippers and that ordering and delivery were nice and smooth. Hope you enjoy wearing them, and we look forward to helping you again soon.
GOOD FIT & QUALITY
This is my second pair of mocassins from Jo and Joe. I have been pleased with the black pair I bought last year and have now added a tan pair. They fit well and are a reasonable price compared to Hotter shoes of similar style.
28 January 2026
Reply from The Jo & Joe Collection
Thank you for choosing Jo & Joe again – we’re so pleased to hear you’ve enjoyed both pairs of your moccasins. It’s great to know the fit, comfort and value have met your expectations. Thanks for sharing your feedback, and enjoy your new tan pair! 👞
New men’s moccasin slippers
Very quick service Little extra discount as a new customer which was appreciated The slippers are a bit tight but I expected that and they will stretch a little over time. Good quality love the colour Can’t fault them. Thank You
1 February 2026
Unprompted review
Reply from The Jo & Joe Collection
Thank you for your lovely feedback. We’re glad the service and new customer discount hit the mark, and it’s great to hear you’re happy with the quality and colour of the slippers. You’re absolutely right – they should ease up nicely with wear. Thanks again for taking the time to share your experience.
Great value
I have a number of their shoes but this was the first time I had ordered from the website. Arrived within a week. I like these moccasins because they are a D fitting, don't gape, hard wearing and after a great many wears still look like new. The colour range is fantastic too.
30 January 2026
Unprompted review
Reply from The Jo & Joe Collection
Thank you so much for taking the time to share this. We’re really pleased to hear you’re enjoying the moccasins and that the fit, durability and colour range are working so well for you. It’s great to know they’ve held up beautifully over time too. Thanks again for your support – it means a lot to us.
Reply from The Jo & Joe Collection
Thanks so much for taking the time to leave this review. We’re really glad to hear the boots are comfy, well made, and good value — that’s exactly what we aim for. Enjoy!
Great slippers
I’m over the moon with my 2 pairs of slippers wonderful colours and very warm a fantastic service from the Jo & Joe
12 January 2026
Reply from The Jo & Joe Collection
Thank you so much for your lovely feedback. We’re really pleased you’re enjoying the slippers and that they’re keeping you warm. Thanks also for your kind words about our service — it means a lot to us.
The Jo & Joe Collection
I love jo &Joe slippers
I love jo &Joe slippers, there warm, comfortable and very well made hood quality,
12 January 2026
Reply from The Jo & Joe Collection
Thanks for taking the time to share this. We’re glad to hear you’re enjoying the warmth, comfort, and quality of your Jo & Joe slippers.
Reply from The Jo & Joe Collection
Thanks so much for your lovely review — we’re really pleased to hear they fit perfectly and that you’re happy with the colour and price. Enjoy your boots!
Best prices.
Good prices for the boots and shoes bought.
Very well packaged. Delivery times excellent.
Both products fitted well. Would buy again from them.
16 January 2026
Reply from The Jo & Joe Collection
Thanks so much for taking the time to leave a review. We’re really pleased to hear you were happy with the prices, packaging, delivery, and fit. Great to know everything worked out well.
The JO&JOE Collection Team
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