Getting a bit concerned Out of the Last 6 deliveries I have received 3 of them contained Missing items Have been in touch with customer service But they fail to respond. You fill out a form but no... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The item description is not always accurate. Sometimes are quite wrong. It’s important to be right at least for dimensions and numbers of items to avoid buying useless stuff. I like the online bids... See more
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Delivery was efficient and items were well packed. Quality was mixed, but overall better than expected for customer returns stock. However, there was a significant issue with quantity — I rec... See more
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Delivery was great and accurate. All items as per my order. All good and well, Free delivery if you order over 10kg's but 1) Reserve prices are too high and ending up paying to much. 2)RRP is co... See more
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Company details
- #48 of 48 best companies in Wholesaler
Written by the company
Jobalots.com (as seen on Channel 4s, Bidding Wars) supplies trade to trade job lot pallets and wholesale boxes of customer returns, liquidation, clearance, surplus, damaged and overstock. Our job lots include high quality stock from reputable online and high street retailers sourced in the UK. You will find a HUGE collection of job lot pallets and wholesale boxes that range across all categories, from Garden and DIY to Electronics and Appliances. Take your pick from our excellent selection of job lots and start selling today. There is no minimum order which means we have suitable stock readily available for traders, marketplace sellers, eBayers, car-boot sellers, and even first-timers! Our online auctions are the perfect way to save big and buy job lot pallets or boxes at the most competitive price in the business. New auctions are uploaded daily, and include a wide variety of stock across all categories.
Contact info
Pembrokeshire, United Kingdom
- 08003689455
- support@jobalots.com
- jobalots.com
3.1
Average
2K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Jobalots
Hello Sue,
Thank you so much for your kind words. We’re delighted to hear that your experience was excellent all around.
As outlined in our Terms of Service and product declarations, all items listed as customer returns are sold as‑is, with full details provided before bidding. We’re pleased that in your case, the process met expectations and you were satisfied with both the quality and the service.
We truly appreciate your support and look forward to serving you again.
All the best,
The Jobalots Team
Reply from Jobalots
Hello there,
Thank you for sharing your feedback.
We’re sorry to hear that the items you received arrived used, broken, or missing parts. We understand how disappointing that must have been.
As outlined in our Terms of Service, all items listed as customer returns are sold as‑is. This means they may arrive in varying conditions — some may be new, some used, and some damaged or incomplete. These details are clearly stated in the product declaration and bidding information, so customers are fully informed before placing a bid.
We regret that this left you dissatisfied. If you believe your order did not match the description provided, please contact our support team at support@jobalots.com with your order details and photos so we can review the case thoroughly.
Your feedback is important, as it helps us strengthen transparency and ensure customers feel supported.
All the best,
The Jobalots Team
Advertised Quantity not honoured
Delivery was efficient and items were well packed. Quality was mixed, but overall better than expected for customer returns stock.
However, there was a significant issue with quantity — I received only half of what was clearly stated in the listing.
When raised, this was dismissed on the basis that items are “customer returns” and sold via auction. This is not a condition issue — it is a clear discrepancy in what was advertised versus what was supplied.
The response effectively suggests that even where quantities are explicitly listed, they are not guaranteed. That raises serious concerns about the reliability of these listings.
Buyers should approach with caution if relying on stated quantities.
4 April 2026
Reply from Jobalots
Hello Kerry,
Thank you for sharing your feedback. We’re glad to hear that delivery was efficient and the items were well packed, and we appreciate your recognition that the quality was better than expected for customer returns stock.
That said, we understand your frustration regarding the quantity discrepancy. As outlined in our Terms of Service, all items listed as customer returns are sold as‑is, with product declarations providing details about possible conditions and risks. While condition issues are expected, we agree that quantity must match the listing, and we regret that this left you feeling unsupported.
Please contact our support team at support@jobalots.com with your order details so we can review this thoroughly.
Your feedback is important, as it helps us strengthen transparency and ensure listings remain reliable.
All the best,
The Jobalots Team
Reply from Jobalots
Hi Omolola,
Thank you for sharing your feedback. We’re delighted to hear that you received good products at affordable prices.
As outlined in our Terms of Service and product declarations, all items listed as customer returns are sold are sold as‑is, with full details provided before bidding.
We’re pleased that in your case, the process met expectations and you were satisfied with both the quality and the value.
We truly appreciate your support and look forward to serving you again.
All the best,
The Jobalots Team
Very good product quick delivery and big selection. and convinients
I save hundreds for have the same quality payable at full price.
27 March 2026
Reply from Jobalots
Hello Pietro,
Thank you for sharing your feedback.
We’re delighted to hear that you were pleased with the product quality, quick delivery, and wide selection. It’s great to know you found real savings while still enjoying the same quality as retail.
We’re glad that in your case, the process met expectations and you were satisfied with both the value and the service.
We truly appreciate your support and look forward to serving you again.
All the best,
The Jobalots Team
Reply from Jobalots
Hello there,
Thank you for sharing your feedback.
We’re glad to hear that overall your experience was okay, though we understand the longer transport time may have caused some inconvenience.
If you need any assistance with your order or have further concerns, please don’t hesitate to contact our support team at support@jobalots.com. We’re here to help.
All the best,
The Jobalots Team
Reply from Jobalots
Hi Mareks,
Thank you for sharing your feedback.
We’re sorry to hear that many of the items you received were damaged or heavily used, and we understand how disappointing that must have been.
As outlined in the Terms of Service, all items listed as customer returns are sold as‑is. This means they may arrive in varying conditions, some may be new, some used, and some damaged. These details are clearly stated in the product declaration and bidding information, so customers are fully informed before placing a bid.
We regret that this left you feeling dissatisfied. If you believe your order did not match the description provided, please contact our support team with your order details and photos at support@jobalots.com so we can review the case thoroughly.
Your feedback is important, as it helps us strengthen our communication and ensure customers feel supported.
All the best,
The Jobalots Team
Reply from Jobalots
Hello Kamaran,
Thank you for sharing your feedback.
We’re glad to hear that your experience was overall satisfactory, though we understand there’s room for improvement.
If you need any assistance with your order or have further concerns, please don’t hesitate to contact our support team at support@jobalots.com. We’re here to help and ensure you feel supported.
All the best,
The Jobalots Team
I have a very important product missing…
I have a very important product missing inside the box of delivery which i find unprofessional. I would appreciate you reach out to me for compensation. Thank you
27 March 2026
Reply from Jobalots
Hello Elias,
Thank you for sharing your feedback.
We’re sorry to hear that an important product was missing from your delivery, and we understand how frustrating that must have been.
As outlined in our Terms of Service, all items listed as customer returnsare sold are sold as‑is, and product declarations include details about possible conditions and risks. That said, if your order did not match the description provided, we want to review this thoroughly and provide clarity.
We’ve already reached out to you directly by email to investigate further and determine the appropriate resolution.
All the best,
The Jobalots Team
great delivery service and quality…
great delivery service and quality goods packed well
28 March 2026
Reply from Jobalots
Hello Martin,
Thank you very much for your kind words. We’re delighted to hear that your delivery went smoothly and that the goods arrived in good condition, well packed.
We truly appreciate you taking the time to share your experience, and we look forward to serving you again.
All the best,
The Jobalots Team
The items which I received they are either damaged or part missing.
The items which I received they are all parts missing or damaged. I will not recommend anyone to buy off this website. Very disappointing experience.
10 April 2026
Reply from Jobalots
Hi Saeed,
Thank you for sharing your feedback. We’re sorry to hear that the items you received were damaged or incomplete, and we understand how disappointing that must have been.
As outlined in our Terms of Service, all items listed as customer returns are sold as‑is. This means they may arrive in varying conditions — some may be new, some used, and some damaged or missing parts. These details are clearly stated in the product declaration and bidding information so customers are fully informed before placing a bid.
We recognize that this can feel frustrating when the items you receive do not meet expectations. If you believe your order did not match the description provided, please reach out to our support team with your order details at support@jobalots.comso we can so we can review the case thoroughly.
Your feedback is important, as it helps us strengthen our communication and reinforce transparency in line with our Terms and Conditions.
All the best,
The Jobalots Team
I was delivered just half of my order
I was delivered just half of my order. I wrote to them about it just after I received it and saw it missing. They said they'll check and came back to me 2 days later saying that they did send everything and closed my ticket.
This has happened multiple times so I even made video with unsealing the package to show them that it will contain missing stuff.
Because it's a bidding system, people stop bidding when the items get close to their retail value. But since you get half or worse than what you payed for, you get less value that if you've bought at retail price. Not only items are missing, but the ones that are there, are used or broken.
Since they're sold "as-is" you have nothing to say about it.
If you look at they're reviews on their own website and at the score on trust pilot, you'll see a hide difference. Because their reviews are false and auto inserted by them. Shows that a fair company they are.
Just stay clear of them and get new items with warranty. Economy is too tight right now to spend money on false promises.
EDIT:
Since I cannot add a reply to the reply I've received, I will do it here for transparency.
The total weight of the package should have been 3.75Kgs (3Kgs being the product and 0.75 being the packaging)
The problem is that I've received 1.5Kgs of PRODUCT, from the 3KGs I should have received, and not something tied to the extra 0.75 of packaging.
I should have received 3.75Kgs in total (3KG product + 0.75 packaging) but I received ~2.25KGs (1.5KG product + 0.75 packaging).
So stating that it's something tied to the 0.75 packaging makes no sense.
As can be clearly seen, even after I opened a support case, provided all details with pictures and the support team "checking" and concluding I was wrong, the support team doesn't even know what the issue actually is..
24 March 2026
Reply from Jobalots
Hi Cristian,
Thank you for sharing your experience and for providing detailed photos and calculations. We understand how frustrating it must have been to feel that your order did not meet expectations.
As outlined in our Terms and Conditions, all items listed as customer returns are sold as‑is. This means they may arrive in varying conditions, new, used, or incomplete. These details are provided in the product declaration and bidding information so customers are fully informed before placing a bid.
Their review confirmed that the SKU weight of 3750 grams included the box weight, which explains the discrepancy you observed.
That said, we recognize your disappointment in receiving less usable material than anticipated and the frustration of documenting the issue with photos and videos. We’re sorry this left you feeling unsupported.
Your feedback is important, as it helps us strengthen how we communicate product conditions and reinforce transparency in line with our Terms. If you need further assistance, please reach out to us at support@jobalots.com so we can assist you further.
All the best,
The Jobalots Team
I was sent a bidet covered in poop and wee
I am totally disgusted with jobalots, i purchased a bidet when it arrived the box was wide open and the bidet was actually used and covered in poo and wee. A total bio hazard. I messaged them about it and was told things are not tested sold as is no refund. I advised them that the box was torn right open and you could see the fact it was covered in poop. How can they even think it was ok to post something so disgusting.
9 April 2026
Unprompted review
Reply from Jobalots
HI Donna,
Thank you for sharing your feedback.
We’re very sorry to hear about the unacceptable condition of the bidet you received. We understand how distressing this must have been.
As outlined in our Terms of Service, all items listed as customer returns are sold as‑is and are not checked or tested prior to dispatch. While conditions can vary, hygiene and safety concerns are taken seriously, and we regret that this left you dissatisfied.
If you need assistance with your order, please email us at support@jobalots.com with your details so we can review the case thoroughly.
All the best,
The Jobalots Team
bought plenty off job a lot but 3 times…
bought plenty off job a lot but 3 times now delivery is never on time had a delivery scheduled for yesterday never turned up i cannot find a number for yodel or jobalot hence when my 2 deliveries turn up i will probably not order again it is absalutely attrocious
10 April 2026
Unprompted review
Reply from Jobalots
Hello Christopher.
Thank you for sharing your feedback.
We’re sorry to hear about the repeated delivery delays and the frustration this has caused. We understand how disappointing it is when scheduled deliveries don’t arrive on time.
Please know that our support team can be contacted directly at support@jobalots.com for any assistance with your orders. We’re here to help track deliveries and resolve issues.
Your feedback is important, and we’ll continue working with our couriers to improve reliability and preparation times.
All the best,
The Jobalots Team
I bought a tool that was supposed to be…
I bought a tool that was supposed to be a customer return, but it turned out to be used and damaged. They also do not clearly state the shipping cost beforehand; after purchase, you are required to pay for shipping, which can sometimes be up to five times more than the item price. Don’t waste your money on this online shop.
3 April 2026
Unprompted review
Reply from Jobalots
Hi Abbas,
Thank you for sharing your feedback. We’re sorry to hear that the tool you purchased arrived used and damaged, and that the shipping costs felt unclear.
As outlined in our product declarations, all items listed as customer returns may arrive in varying conditions — some may be new, some used, and some damaged. We make sure to state these possibilities clearly on every listing so customers are fully informed before bidding.
Shipping details, including costs, are also provided in the bidding information section. While charges can vary depending on weight, size, location, and courier, these are displayed so customers can review them before completing a bid.
That said, we understand your frustration and regret that the experience left you feeling dissatisfied. If you need further assistance, please contact our support team with your order details at support@jobalots.com so we can review the case thoroughly.
We value your feedback, as it helps us improve our communication and ensure customers feel confident and well‑informed before bidding.
All the best,
The Jobalots Team
BE VERY AWARE OF THE 'RETURNS POLICY' (HAHA) BEFORE YOU BUY!
I bought an electrical food heating box which was a 'customer return', ok, fair enough.
I figured it was the wrong colour perhaps or something like that.
NO, it was damaged but this only became apparent after unpacking for use.
Investigating the returns policy for Jobalots it became obvious that I had no chance of a refund due to their small print.
26 March 2026
Reply from Jobalots
Hello Charles,
Thank you for sharing your experience. We understand how disappointing it must have been to receive a damaged item and then feel that the returns policy did not provide the resolution you expected.
As outlined in our Terms, customer returns and liquidation stock can arrive in varying conditions — some goods may be new, some used, and some damaged. We list these possibilities clearly on every item to remain transparent.
That said, we recognize your frustration that the damage only became apparent after unpacking, and that the policy felt restrictive in your situation.
If you believe your item did not match the description provided, please reach out to our support team with your order details and photos at support@jobalots.com so we can review the case thoroughly.
We truly value your feedback, as it helps us strengthen our communication and improve how we explain the returns process to ensure customers feel informed and confident before bidding.
All the best,
The Jobalots Team
BEWARE..... BEWARE
25% short, jobslot just class this as a missing part even though there website terms say differently
After lots of emails going to and fro
I contacted my bank and received a charge back which they paid. Unfortunately jobslot eventually appealed and the bank repayed them
Jobslot then blocked my account with them every time I try to log in it says its the wrong password and can't be reset!!
BEWARE YOU DON'T GET WHAT WHAT IS ADVERTISED.
20 February 2026
Unprompted review
Reply from Jobalots
Hi Andy,
Thank you for sharing your concerns with us. We understand how frustrating it must have been to experience a 25% shortfall and feel that your refund request was not fully addressed.
As outlined in our Terms of Service, inventory totals may vary within the percentage specified in each listing. However, we recognize that the variance you described goes beyond what was advertised, and we acknowledge the disappointment you felt during the refund process.
Regarding your account access, please note that accounts may be restricted or blocked when dispute processes are escalated outside of the platform’s established procedures. Filing a chargeback through your bank after a refund request has already been reviewed is considered a misuse of the dispute process under Section 6 of our Terms (Prohibited Activities). This policy is in place to ensure fairness and consistency across all customers.
We regret that this left you feeling unsupported. Your feedback highlights areas where we need to improve our communication and dispute handling. If you have any further concerns, please reach out with your order details at support@jobalots.com so we can assist and provide clarity.
We truly value your feedback, even when critical, as it helps us strengthen our processes and build greater trust with our customers.
All the best,
The Jobalots Team
Reply from Jobalots
Hi there,
Thank you for sharing your experience with us. We’re delighted to hear that your delivery went smoothly.
We’re pleased your order arrived as expected. Positive feedback like yours helps us reinforce confidence in the process and motivates us to keep improving.
All the best,
The Jobalots Team
Excellent
Shipping ok, products ok, checking the status ok. as always everything was fine, the order received in perfect condition. thanks jobalots
25 March 2026
Reply from Jobalots
Hi there,
Thank you for your kind words and for sharing your experience. We’re delighted to hear that shipping, product quality, and order status all met your expectations and that everything arrived in perfect condition.
We’re pleased your order matched the description and arrived as expected. Positive feedback like yours helps us reinforce confidence in the process and motivates us to keep improving.
We truly appreciate your support and are glad you had an excellent experience with Jobalots.
All the best,
The Jobalots Team
What I Like and DON'T LIKE
I like that the Platform exists and helps. However I have recently purchased like 4 batches of goods for resale,but 80% of the items came in bad conditions and i literally ended up discarding or personally use them. The previous once i purchased too including the pallets are similar but a bit better considering the number of items.
I do understand its an auction market but 85% bad condition( considering its different batches of different items) is just really painful.
26 March 2026
Reply from Jobalots
Hi there,
Thank you for sharing your honest feedback. We’re glad you see value in the platform, but we’re sorry to hear that so many of the items in your recent batches arrived in poor condition.
As outlined in our Terms, customer returns and liquidation stock can arrive in varying states — some goods may be new, some used, and some broken. We list these possibilities clearly on every item to remain transparent.
Some products may be incomplete, and in certain cases security strips on cartons may be cut, as noted in previous deliveries. These risks need to be considered before placing bids, and when a customer places a bid, it is with the understanding of those terms.
That said, if your items did not match the description provided, please reach out to our support team with your order details and photos at support@jobalots.com so we can verify and resolve the issue promptly.
We truly appreciate your feedback, as it helps us strengthen our checks and communication to ensure smoother experiences for all customers.
All the best,
The Jobalots Team
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