Jobe Sports International Reviews 627

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their robustness and excellent build. Many people highlight the exceptional customer service, mentioning prompt and helpful responses, and efficient resolution of issues. Reviewers also frequently commend the fast delivery service, even for large items, and the overall positive experience with the ordering process. However, some customers experienced issues with orders, such as incorrect sizes or missing items. There were also occasional reports of product defects, like holes or seams splitting, and some dissatisfaction with the effectiveness of repair kits. A few people also mentioned difficulties with delivery companies and some inconsistencies in customer service responses regarding shipping and returns.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the quality and build of products like SUPs,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products as... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising fast delivery times, even for... See more

Order

Users describe ambiguous interactions with order. While some customers easily ordered items like shoes, parts... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers highlight the exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Update - after contact with victor from customer services the airstream was replaced. Very happy with the product, this seems to be an unfortunate small manufacturing defect. Air stream 2p ordered... See more

Company replied

Rated 5 out of 5 stars

I had a warranty issue with my SUP YARRA 10.6 (the seam had com undone). I received quick, friendly and competent feedback from start to finish. Communication with the JOBE team especially with Victor... See more

Rated 5 out of 5 stars

Excellent product quality (neoprene safety life vest for kids), comfortable, my son (3 yrs) love it - comfort has to do a lot with how child accepts accessorry like this and the more comfortable the b... See more

Rated 5 out of 5 stars

Bought 2 Yarra 10’6 boards last year. These are totally amazing products, well built, stable and come with all accessories and a bag you can carry it I . These are the best buy for a family as they ac... See more


Company details

Written by the company

Shop the full Jobe collection at the official online store. Jobe: Gets you on the water! ✓ 30 day returns ✓ Free delivery from £75/€100


Contact info

  • Heerewaardensestraat 30, 6624 KK, Heerewaarden, Netherlands

  • jobesports.com

4.5

Excellent

TrustScore 4.5 out of 5

627 reviews

5-star
4-star
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1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Purchased a large dry bag and great customer service

I purchased a large dry bag - so pleased with it - it’s super strong and great for all my sea swimming gear
I had a small problem with it and contacted customer services- I was totally blown away with how good Victor was - really listened and came up with a great solution- I would recommend the products and services of Jobe sports - absolutely fantastic - many thanks jo :)

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Jobe wetsuit

I recently purchased a Jobe wetsuit for my son, and I’m very pleased with its quality. The wetsuit is made from durable materials and does an excellent job of keeping him warm, making his swimming lessons much more comfortable. The fit is great, and it allows for easy movement in the water. Delivery was quick and accurate, which was a nice bonus. Overall, I’m happy with this purchase and would definitely recommend it!

17 September 2024
Unprompted review
Rated 5 out of 5 stars

Very Good Quality

Very Good Quality, Very fast delivery, Very Easy Return Process, Exchange for the bigger size, no problem at all. Good Quality Customer Service.

4 August 2024
Unprompted review
Rated 5 out of 5 stars

Awesome brand

I have been using this brand since 2014, and I am still incredibly satisfied and impressed with their innovation and pioneering approach! Their quality is truly top-notch, and that's why there is a small difference in their price, which is completely understandable. Some people try to save €200, but in the long term (or even by the next season), their equipment won't hold up. On the other hand, this brand, which is so confident in its products, offers a warranty that lasts for years! Keep up the great work!

P.S. Almost all my friends have bought Jobe after hearing about my amazing experience!"

4 September 2024
Unprompted review
Rated 5 out of 5 stars

I had some small problems with my…

I had some small problems with my order, but costumer service and their menager Olaf was very helpful and made everything organized to help me to get the order on time. I was very pleased and happy from Olaf service.

8 August 2024
Unprompted review
Rated 4 out of 5 stars

Excellent product

Excellent product, helpful and kind customer care. As per the warranty the company has replaced my DUNA SUP due to glue issues. They have shipped the new SUP in a week via express courier. The only matter to note is that since the issue with the glue was known since long time and considering the fact that a recall process has been initiated since 2022 with the serial numbers of defective products identified, company should have informed the customers in advanced (contact details where known via the product registration process). Anyway this process has been optimized these days.

19 August 2024
Unprompted review
Rated 5 out of 5 stars

Jobe Yarra Elite 10.6 and…

Got both the Jobe Yarra Elite 10.6 and a Mira 10.0. Both really easy to set up and use. The Elite shines through on quality but that's reflected in the price

18 August 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service.

Great customer service.
Out in the middle of the lake, I managed to lose the adjustment clasp from my Jobe Freedom stick. Got home ordered a new clasp at a great price on the Jobe website - arrived 2 days later. Fantastic turnaround

29 July 2024
Unprompted review
Rated 5 out of 5 stars

Customer service

Although this relates to a fault in my board, the seam developed a leak. Jobe have honoured the warranty with a full replacement. Excellent customer service, and has prevented me from defecting to a more expensive brand. This makes all the difference

6 August 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with our purchase

We chose a Jobe life vest for our young sailor because they are used by our favourite water sports place. Good size guide on the website helped a lot.
Very happy with our purchase and young sailor's very happy and safe in the water!

4 August 2024
Unprompted review
Rated 5 out of 5 stars

1st class quality

1st class quality, have two SUPs (Duna purchased in 2019 and Yarra purchased month ago) - both are great, stable and reliable. And last but not least I just love the design and colors!

1 August 2024
Unprompted review

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