Jobe Sports International Reviews 627

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their robustness and excellent build. Many people highlight the exceptional customer service, mentioning prompt and helpful responses, and efficient resolution of issues. Reviewers also frequently commend the fast delivery service, even for large items, and the overall positive experience with the ordering process. However, some customers experienced issues with orders, such as incorrect sizes or missing items. There were also occasional reports of product defects, like holes or seams splitting, and some dissatisfaction with the effectiveness of repair kits. A few people also mentioned difficulties with delivery companies and some inconsistencies in customer service responses regarding shipping and returns.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the quality and build of products like SUPs,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products as... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising fast delivery times, even for... See more

Order

Users describe ambiguous interactions with order. While some customers easily ordered items like shoes, parts... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers highlight the exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Update - after contact with victor from customer services the airstream was replaced. Very happy with the product, this seems to be an unfortunate small manufacturing defect. Air stream 2p ordered... See more

Company replied

Rated 5 out of 5 stars

I had a warranty issue with my SUP YARRA 10.6 (the seam had com undone). I received quick, friendly and competent feedback from start to finish. Communication with the JOBE team especially with Victor... See more

Rated 5 out of 5 stars

Excellent product quality (neoprene safety life vest for kids), comfortable, my son (3 yrs) love it - comfort has to do a lot with how child accepts accessorry like this and the more comfortable the b... See more

Rated 5 out of 5 stars

Bought 2 Yarra 10’6 boards last year. These are totally amazing products, well built, stable and come with all accessories and a bag you can carry it I . These are the best buy for a family as they ac... See more


Company details

Written by the company

Shop the full Jobe collection at the official online store. Jobe: Gets you on the water! ✓ 30 day returns ✓ Free delivery from £75/€100


Contact info

  • Heerewaardensestraat 30, 6624 KK, Heerewaarden, Netherlands

  • jobesports.com

4.5

Excellent

TrustScore 4.5 out of 5

627 reviews

5-star
4-star
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1-star

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

High Qualitiy

High Qualitiy. Fits exzellent. My Boys wear the life jackets for stand up paddeling and they are super comfortable. And they stay in the right position even if they jump from a higher level.
I'll really recommend the lifejackets.

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Top speed delivery

Very fast delivery within two days with no extra costs.
Jobe Mode combo 67 waterskis with bindings with laces are good choice for recreational waterskiing.

19 June 2024
Unprompted review
Rated 5 out of 5 stars

problem....no problem lets sort it

I had a problem with a board, not only did Victor sort it, he went out of his way to do it quickly because i had a charity paddle coming up and i was concerned it wouldnt be rectified in time. The customer service that Jobe offer is incredable, and Victor is nothing short of an amazing guy.

As jobe say, see you on the water!!!! 😀.

6 March 2024
Unprompted review
Rated 1 out of 5 stars

Product is rubbish

Product is rubbish and the service is worse

5 November 2023
Unprompted review
Jobe Sports International logo

Reply from Jobe Sports International

We are sorry to hear you have had such a negative experience with us. It is our goal to make all our customers happy both on and off the water. If you would get in touch with victorbeenen@jobesports.com at our customer service we will try to make things right for you. Sincerely Victor

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