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Jobe Sports International Reviews 627

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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are very happy with the products, describing them as amazing, well-built, and of excellent quality, especially highlighting their stability and comfort. The customer service is frequently praised as exceptional, with prompt responses and a willingness to help, even for older products. Reviewers also appreciate the fast delivery, with items often arriving quickly and efficiently. However, some people mentioned issues with orders, such as receiving incorrect sizes or missing free gifts, and experiencing difficulties with returns and associated shipping costs. A few other people also felt that certain products had manufacturing defects, like holes or un-stuck parts, and that the repair kits provided were ineffective. There were also occasional complaints about rude customer service and slow delivery from specific carriers.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers highly recommending them for their... See more

Quality

Customers consistently note positive experiences with quality, praising products as well-built, stable, and... See more

Delivery service

Clients share positive opinions on delivery service, with many praising fast delivery times, even for... See more

Order

People report ambiguous experiences with order, with some customers easily ordering various items such as... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting exceptional and amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Update - after contact with victor from customer services the airstream was replaced. Very happy with the product, this seems to be an unfortunate small manufacturing defect. Air stream 2p ordered... See more

Company replied

Rated 5 out of 5 stars

Bought 2 Yarra 10’6 boards last year. These are totally amazing products, well built, stable and come with all accessories and a bag you can carry it I . These are the best buy for a family as they ac... See more

Rated 5 out of 5 stars

Excellent product quality (neoprene safety life vest for kids), comfortable, my son (3 yrs) love it - comfort has to do a lot with how child accepts accessorry like this and the more comfortable the b... See more

Rated 5 out of 5 stars

I had a warranty issue with my SUP YARRA 10.6 (the seam had com undone). I received quick, friendly and competent feedback from start to finish. Communication with the JOBE team especially with Victor... See more

Company details

Written by the company

Shop the full Jobe collection at the official online store. Jobe: Gets you on the water! ✓ 30 day returns ✓ Free delivery from £75/€100

Contact info

  • Heerewaardensestraat 30, 6624 KK, Heerewaarden, Netherlands

  • jobesports.com

4.5

Excellent

TrustScore 4.5 out of 5

627 reviews

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Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Kids life jackets

Kids life jackets, bought the kids some life jackets for use over the summer. Great products, great service and speedy delivery. Would totally recommend Jobe.

29 June 2022
Unprompted review
Rated 1 out of 5 stars

Many problems and delays

Dealing with the customer service was time consuming, not user friendly and riddled with errors. I will be looking for a different supplier in the future

14 June 2022
Unprompted review
Rated 5 out of 5 stars

Bought the Kobe semidry for scuba

Bought the Kobe semidry wetsuit for scuba. It fits perfect and is great! I love this suit. I’m 65 and this suit is flexible for me to move in without strain. Warm as toast.

8 June 2022
Unprompted review
Rated 1 out of 5 stars

JOBE terrible customer service

I have been trying to communicate with this company due to my Jobe 2 seater inflatable chair having an issue with inflating. I have emailed, txt messages and still no help from them.
I advise looking at other manufacturers as I've heard good reviews bout them. Customer service at Jobe is terrible. Spent £44 Inn parts that don't fit, £400 on the chair that's not fit for the purpose.

9 May 2022
Unprompted review
Rated 5 out of 5 stars

Best Product, best Service!

Good Product! Good Service! When you have problems with the Product, the service helps you very fast and sends you a replacement product! Love it!

25 March 2022
Unprompted review

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